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Dobson's German Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(832 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Trust your Mercedes or BMW service and repair to the experts at Dobson’s German Auto Service. Since 1989, we’ve been the top Mercedes and BMW specialists in the Roseville area, with the depth of knowledge, experience, and proven quality you need for your high-performance vehicle. We are your affordable alternative to dealership service Trust your Mercedes or BMW service and repair to the experts at Dobson’s German Auto Service. Since 1989, we’ve been the top Mercedes and BMW specialists in the Roseville area, with the depth of knowledge, experience, and proven quality you need for your high-performance vehicle. We are your affordable alternative to dealership service and repair. ...more

Categories
Auto Repair, Car Maintenance, European Auto Repair
Contact
(916) 782-4753

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
217 Kenroy Lane Suite 1 Roseville, CA 95678-4203
Dobson's German Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(832 Reviews)

LG
Lauren G.
Roseville, CA
Mercedes-Benz C320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Spoke to Davin. He stated that the person they spoke to was super helpful and gave them a good explanation on what the issue was, and now the vehicle is running great.
Recommended

SO
Sheri O.
Rio Linda, CA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
Category: Service
Sheri said they gave her good information.
Recommended
John D. from Dobson's German Auto Service responded on 02/20/2025 10:33 AM

Thank you, Sheri, for the five star review.We really appreciate it. 


SW
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SYLVIA W.
Lincoln, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Most knowledgeable technicians
Austin and Cole are both top notch technicians. Trust worthy, highly recommended.
John D. from Dobson's German Auto Service responded on 02/20/2025 10:34 AM

Thank you for saying we are top notch! What a wonderful compliment.


GB
Ginger B.
Roseville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Ginger said they were reasonably priced and fixed her issue.
Recommended
John D. from Dobson's German Auto Service responded on 02/20/2025 10:34 AM

We try our best. Thank you for being our customer.


BK
Brianna K.
Roseville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Brianna said they were really friendly and they didn't pressure her to buy stuff she didn't need. Their office was clean, they were friendly and quick, and they got her in pretty quickly. It was all great all the way across the board and she wanted to thank them for the great service.
Recommended
John D. from Dobson's German Auto Service responded on 02/20/2025 10:35 AM

Thank you for being our customer and for the five star review!


TP
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Thomas And Claudia P.
Davis, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
10
Efficient and friendly
John and Austin know Mercedes! Quite a drive but worth it!
John D. from Dobson's German Auto Service responded on 02/20/2025 10:36 AM

What a wonderful compliment! We really appreciate you driving to see us!


CP
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CLAUDIA P.
Davis, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
John and Austin are Knowledgeable efficient and friendly
Best, most efficient and reasonably priced Mercedes garage we know of. A drive for us but worth it!
John D. from Dobson's German Auto Service responded on 02/20/2025 10:36 AM

Thank you so much for Claudia!


MC
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MIKE C.
Granite Bay, CA
Mercedes-Benz G550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Always excellent
MBZ G550 routine service--fast and affordable !
John D. from Dobson's German Auto Service responded on 02/20/2025 10:37 AM

We are always here for you! Thank you so much for the five star review.


AJ
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ANNA J.
Rocklin, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Check engine light
It was my first time at Dobson’s auto repair, it was better than expected customer service was excellent, the repairs done to my car were detailed step by step always kept me informed of all the work done.
John D. from Dobson's German Auto Service responded on 02/20/2025 10:38 AM

Thank you so much, Anna for stopping by our shop! Thank you for being our customer. 


JR
James R.
Shingle Springs, CA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
Category: Service
James said they were really helpful, they made sure he was comfortable and everything was done. Their mechanic came in and explained some things that needed to be addressed. It was a nice conversation and it was nice to know how his vehicle was doing.
Recommended
John D. from Dobson's German Auto Service responded on 01/16/2025 06:18 AM

Thanks for the 5 star review!


TR
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TIM R.
Citrus Heights, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2025
verified customerVerified Customer
9
Outstanding Service
Ever since I found Dobson's I have been amazed at the Quality of service. My 328i gets better every time. This is my first BMW. This the way service should be. I am at a loss for words.
John D. from Dobson's German Auto Service responded on 01/16/2025 06:17 AM

Thank you so much for the review Tim! Please let us know what we could do to earn 5 stars instead of 4. 


JG
Jessica G.
Granite Bay, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Jessica said the service, customer service was exceptional, knowledgeable, forthcoming with the issues she had and the information they provided for her vehicle was great.
Recommended
John D. from Dobson's German Auto Service responded on 01/16/2025 06:16 AM

Thank you so much for saying that we are exceptional and for the 5 star review!


GE
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GREG E.
Roseville, CA
Mercedes-Benz S560
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Great Service
Great service very quick and done when they said it would be done.
John D. from Dobson's German Auto Service responded on 01/16/2025 06:15 AM

Thanks for the 5 star review!


KM
Kevin M.
Roseville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
Category: Service
Kevin said they provided good service and also had a good staff.
Recommended
John D. from Dobson's German Auto Service responded on 01/16/2025 06:15 AM

Thanks for the comments and 5 star review!


JL
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John L.
Roseville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Dobson’s Continued Excellence
My 2011 BMW five series hit the 200,000 mile mark so I took it into Dobson’s to see what service was needed. To no surprise at all they said the car is great and no service needed right now. I attribute this mostly to taking it to Dobson’s since 2017 when my car warranty ran out and have continued taking my car there whenever needed. An honest and excellent service is what you’ll always get.
John D. from Dobson's German Auto Service responded on 12/18/2024 01:48 PM

Thank you for being our customer John!

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