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Dickson Midas

Average Score
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3.3
(42 Reviews)
33
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
33
Net Promoter Score ®

Business Details

About

Midas Dickson is your one-stop shop for brakes, oil changes, tires and all your auto repair needs. Midas Dickson is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Categories
Auto Maintenance, Auto Repair, Tires
Contact
(615) 375-8113
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
526 TN-46 Dickson, TN 37055
Dickson Midas' Reviews
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3.3
(42 Reviews)

EI
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ETHAN I.
Altoona, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2023
10
In and out
I'm traveling and Charles fixed me right up same day service

RG
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Robert G.
Centerville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
10
Deluxe Brake Job
The brake man did an excellent job and got rid of my rusty brakes and was very cordial to me.

RJ
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Ruben J.
Dickson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2023
10
Great Customer service and quality work
I was given the utmost respect and great attitude and attention by all the employees there. The front desk was very helpful because I needed financing and they helped me get that done as well. I would highly recommend this store to anyone needing the type of work that they do here done

RJ
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Ruben J.
Dickson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2023
10
Great Customer service and quality work
I was given the utmost respect and great attitude and attention by all the employees there. The front desk was very helpful because I needed financing and they helped me get that done as well. I would highly recommend this store to anyone needing the type of work that they do here done

GW
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Galyn W.
Dickson, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2022
0
Alignment on my Dodge.
Stay away from this place. Shop needs to be shut down.

GW
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Galyn W.
Dickson, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/26/2021
0
Alignment on my Dodge.
They are CROOKED.

SF
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STACIE F.
Tennessee
2012 NISSAN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customerVerified Customer
Wonderful
They was very helpful and let me see what was wrong with my car and recommend me to what I needed to make my car better and they made me feel like I wasn't just a woman in there that they was gonna take for granted. I had a outstanding experience now my boyfriend takes his truck there! Thanks Midas!
Recommended

MM
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Mark M.
Bon Aqua, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/24/2021
DO NOT TAKE YOUR VEHICLE HERE!
DO NOT TAKE YOUR VEHICLE HERE! Midas executed a faulty repair TWICE and caused ADDITIONAL DAMAGE to my vehicle and they refuse to provide a refund!
I have 5 pages of notes about everything that has gone wrong over the two months I've been in discussion with Midas but here are the high points.
I brought my vehicle to the Dickson Midas for work in December. When I got it back, the engine was misfiring. So I brought it in again for them to correct the faulty repair work. The shop (Stefani) informed me that the work was done incorrectly the first time so they redid it.
When I got it back the second time, the engine was still misfiring. So I brought it in again and asked to be refunded because they were unable to complete the work and I would need to take it to someone else. The Sales Manager (David) told me that if I took it to another shop and could verify the work was done incorrectly, that I would be refunded. The other shop DID verify the work was done incorrectly, I have pictures of BROKEN PARTS installed by Midas AND they caused ADDITIONAL DAMAGE to my vehicle in the process. In order to have a working vehicle, I paid to have my vehicle repaired at another shop. So now, I'm out 1k for the faulty repair job from Midas PLUS the additional costs to the second shop.
After opening a claim through "corporate," discussing with multiple people at Midas (Stefani, David, Dustin) and WEEKS of communication (or lack thereof), I have been told that the owner will not provide any refund because the parts were under warranty.

This place is a scam. I am truly disheartened by the level of unprofessionalism and sheer lack of human decency exhibited by Midas and all of their employees. I truly hope that this review will prevent future customers from spending money at this store.
Not Recommended

Verified Customer
Tennessee
2013 PATRIOT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/16/2021
verified customerVerified Customer
Wish I could give negative stars
Made an appointment for two new tires and an alignment. They emailed me to confirm appointment. I get there on time for my appointment and they said they didn’t even have the tires in stock and that they could order them. Two tires for almost 400 was the cheapest. I went to Dickson county tire and oil got 4 tires for 550. They were rude and ridiculously priced.
Not Recommended

AM
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Allie M.
Bon Aqua, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/11/2021
FAULTY REPAIR AND ADDITIONAL DAMAGE
DO NOT TAKE YOUR VEHICLE HERE! Midas executed a faulty repair TWICE and caused ADDITIONAL DAMAGE to my vehicle and they refuse to provide a refund!

I have 5 pages of notes about everything that has gone wrong over the two months I've been in discussion with Midas but here are the high points. 

I brought my vehicle to the Dickson Midas for work in December. When I got it back, the engine was misfiring. So I brought it in again for them to correct the faulty repair work. The shop (Stefani) informed me that the work was done incorrectly the first time so they redid it. 

When I got it back the second time, the engine was still misfiring. So I brought it in again and asked to be refunded because they were unable to complete the work and I would need to take it to someone else. The Sales Manager (David) told me that if I took it to another shop and could verify the work was done incorrectly, that I would be refunded. The other shop DID verify the work was done incorrectly, I have pictures of BROKEN PARTS installed by Midas AND they caused ADDITIONAL DAMAGE to my vehicle in the process. In order to have a working vehicle, I paid to have my vehicle repaired at another shop. So now, I'm out money for the faulty repair job from Midas PLUS the additional costs to the second shop.

After opening a claim through "corporate," discussing with multiple people at Midas (Stefani, David, Dustin) and WEEKS of communication (or lack thereof), I have been told that the owner will not provide any refund because the parts were "under warranty." Anyone with common sense can see that the warranty is a moot point given the fact they had three chances to fix it and it only got worse.

I have too many examples of bad business from Dickson Midas (including adding unapproved charges to the bill) but it would take even more of my time.

This place is a scam. I am truly disheartened by the level of unprofessionalism and sheer lack of human decency exhibited by Midas and all of their employees. I truly hope that this review will prevent future customers from spending money at this store. 
Not Recommended

TB
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THOMAS B.
Tennessee
2011 CHRYSLER TOWN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021
verified customerVerified Customer
GOOD EXSPERIENCE
WAS TREATED WELL AND ALL QUESTIONS ANSWERED AND THE WORK WAS DONE FAST AND CORRECT
Recommended

DW
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Donnie W.
Charlotte, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/02/2021
Horrible
I went to get new brake Padres and was quoted $1,200. That included new rotars and Right rear cylinder that I believe was punctured by the mechanic while prying off the drum. Of course, mechanic denied the puncture, but I find that hard to believe. Fresh brake fluid appeared at the puncture hole on the cylinder. Needless to say I told the office staff that price is outrageous, and to put the vehicle back together and I would get a quote somewhere else. She came back with a price of just over $400 to change pads only. She said I would be ok without replacing the cylinder. So, I agreed to get pads only. My son called there to question the integrity of the mechanic when he denied puncturing the cylinder, so, needless to say, I left with new brake pads on the front and old ones on the back and a punctured cylinder. Stay away from Midas in Dickson.
Not Recommended

Verified Customer
Tennessee
2017 NISSAN SENTRA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/12/2020
verified customerVerified Customer
Review
Rude workers
No communication
Not Recommended

LR
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LAURA R.
Tennessee
2014 FORD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2020
verified customerVerified Customer
Category: Service
Service
Staff is always polite and ready to work on your vehicle with a full description of what is needed!
Recommended

CF
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CANDACE F.
Tennessee
1995 SUZUKI SWIFT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2020
verified customerVerified Customer
Category: Service
1995 Suzuki swift
I was impressed with the speed, thoroughness of the various inspections. Everyone seemed friendly and honest as they answered all my questions. I will be referring all my friends and family for auto repair service. The price was great!!!
Recommended

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