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DiBacco's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(456 Reviews)
95
Write a Review
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Score Details

5 stars
91%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(978) 922-3541
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
474 Rantoul St Beverly, MA 01915
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DiBacco's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(456 Reviews)
Write a Review
Recent Reviews
BD
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BRIAN D.
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Outstanding Service
I walked in with a quote from a dealership exceeding $4K and asked them to provide me with a diagnosis. The result was they recommended against any of what the dealer quoted me and the only work they did do was the front brakes which needed to be done and was missed entirely by the dealer. They explained their position on why the work didn't need to be done with a video walk through and explanation.

Outstanding service by honest people. They now have my entire family's business.
CS
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CAROL S.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
1st time at DiBacco’s was a positive experience .
DiBacco’s took my car on short notice and diagnosed and repaired a couple of problems.
They also performed a safety check and oil change.
The cost was very reasonable.They did not try to upsell or suggest unnecessary expensive services/parts. The personnel ( especially Hunter) were pleasant and helpful. I will return.
DP
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DENISE P.
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great service
I have used DiBacco's since I got my care. Always reliable and quick
Verified Customer
Beverly, MA
Toyota Avalon
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2025
verified customerVerified Customer
9
Inspect 2006 car for long road trip
Did excellent overview of the car checked suspension, brakes, tires, battery looked for leaks and checked fluid levels
JG
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Joanne G.
Salem, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
10
Best Auto Mechanic
DiBacco’s has always been the best place I’ve taken my car. It’s the only shop I trust, and I always feel comfortable bringing my car in!
JC
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Jim C.
Beverly, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
Check engine light just before a trip
The check engine light came on the afternoon before an International trip. Brought it to DiBacco's and while I was away they diagnosed the problem and made the repair with the car ready when I came back. The team is excellent and the service outstanding, always bring my car to them.
JC
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JIM C.
Beverly, MA
Mercedes-Benz CLS-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Quickly solved a battery issue
The team at Dibacco's quickly diagnosed the battery warning and fixed my car quickly. The service with this team is the best and I always bring my car to them.
SC
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Steve C.
Marblehead, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
10
Another excellent experience
Have been going to DiBacco's for 20+ years and they continue to set the standard for customer service on the North Shore. Online reservation system worked very well, staff was professional and friendly, and the work was done on time. Thank you to all who work there!
Mauro D., Owner from DiBacco's Service Center responded on 02/04/2025 07:09 AM

Thank you for the review Steve! We appreciate the loyalty. Here's to the many more years!

KM
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KATHERINE M.
Kia Niro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Great turnaround, excellent office manager, response rate fast!
They communicate very effeciently and get your car in and out fast and fixed. Someone always answers phone or email .
Verified Customer
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Amazing Communication, honest pricing, skilled workers
I am always pleased by the service provided by DiBacco's. There is always a prompt and courteous response when I reach out to schedule a service or when I have a question. I love how they text me a video to explain and show me the work that is needed on my car. I am always satisfied with work done on my car and the professionalism of everyone on staff. I consistently recommend DiBacco's to all my friends.
Mauro D., Owner from DiBacco's Service Center responded on 12/20/2024 05:31 AM

Thank you for your continued support! Have a great holiday. (:

ES
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ERIC S.
Salem, MA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Great place to service my car.
I am one someone whom wants to take good care of my car.
They don't over fill the oil, like the dealership.
I want to enjoy my Civic SI for as long as I can.
DC
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DELLA C.
Beverly, MA
Honda Civic Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2024
verified customerVerified Customer
10
DiBacco's is the best!
I've been bringing my cars to DiBacco's for decades, and have never had anything less than a great experience. Everyone is so nice, very professional and knowledgeable, services done very efficiently and for a reasonable rate, and great at communicating (by texts, emails, phone calls- whatever's best for you). No reason to ever go elsewhere.
AH
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AL & KELLI H.
Beverly, MA
Ford Transit Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Always satisfied
Always satisfied and confidante that the work will be done in a professional manner and to a fair cost
SR
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SOPHIA R.
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Thank you~
Everyone was so kind and communicative :) I really appreciate getting updates by text, and the services were done much earlier than I expected!
Mauro D., Owner from DiBacco's Service Center responded on 11/08/2024 06:06 AM

Thank you, Sophia! Happy we were able to help, and we're always here for any of your car needs. (:

TD
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THOMAS D.
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2024
verified customerVerified Customer
10
Comments
I got an accurate bid. The staff was friendly and I got video updates from the mechanic. I’d recommend their shop to anyone.
Mauro D., Owner from DiBacco's Service Center responded on 10/23/2024 09:21 AM

Thank you, Thomas! Glad to hear you had a good experience with us. (: 

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