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Derek's Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(719 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Committed to providing you excellent service, so you always choose us for your repair needs.
We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.
Committed to providing you excellent service, so you always choose us for your repair needs.
We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(816) 554-2700

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1660 SW Market St Lee's Summit, MO 64081
Derek's Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(719 Reviews)

TS
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Tyler S.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
The best guys for our work and personal vehicles
These guys are always friendly and helpful.
I know they are busy, but I never feel rushed by them.

LS
Lenee S.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
Category: Service
Lenee said they're always good there, they're always friendly and efficient, and they know what they're doing. Overall it's always good service anytime she goes there, she would and has recommended them.
Recommended

JO
Joesph O.
Missouri
Chevrolet Sportvan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Joesph said they were timely and kept him informed.
Recommended

CL
Chuck L.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Chuck said they are helpful and do good service.
Recommended

MM
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Marty M.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
10
Long Time Customers
We have been customers for 15+ years & always have had great experiences & very reasonable with pricing, not to mention very accommodating in getting you in for service. Love the staff!

TF
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tamara f.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
10
Great Service
Arrived on time. Got in and out in a reasonable amount of time. Received only the services asked for and not pressured into something that wasn't needed at the time.

AW
Andy W.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Andy said they are prompt, courteous, and provide excellent service.
Recommended

TB
Tersea B.
Missouri
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Tersea said as she was leaving she asked to have another service done and she was told it would not be a problem and they would add it on, but it never got added on so it was never done.
Recommended

GH
Greg H.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Greg said he has been a customer of this business for a long time. He likes it. The technicians are honest and provide good service.
Recommended

NH
Natalie H.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Spoke with Bruce. He said every time he goes there, they solve the problem in short order and at a decent price.
Recommended

BR
Brandi R.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Brandi said they are always wonderful, nice and honest, and she appreciates them.
Recommended

CA
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Chris & Sharon A.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service
Scheduled my oil change and was done in just one hour. I trust Derek to do great service.

NR
Natalie R.
Missouri
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Natalie said she noticed they were really, really busy and she waited a long time for service. She said there were other things she wanted done but there wasn't enough time, they did an awesome job on their original intentions and they are very kind.
Recommended

KH
Kyle H.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Kyle said they are fair, and good mechanics.
Recommended

JT
Jada T.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Jada said she was in and out, and they came to a quick conclusion.
Recommended

Displaying Review 1 - 15 of 719 in total
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