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DB's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(298 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

DB's Service Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

DB's Service Center is family owned
DB's Service Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

DB's Service Center is family owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts and our technicians are ASE-certified. Call us at (608) 222-9422 to schedule an appointment or just stop on by.
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Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(608) 222-9422

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
902 Atlas Ave Madison, WI 53714-3116
DB's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(298 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Will return again
Completed the job exactly when said they would. Made sure to pronounce my name correctly. Knew details about my vehicle when picking up. Definitely will return.

RW
Roger W.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great service..
Needed tires...had them installed the next day!!
Great Service!!

SM
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Suma M.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Rear differential repair
They did a great job with scheduling and repair. I am happy with the service received and will definitely recommend them to anyone who needs car work done.
Josh K., Service Writer from DB's Service Center responded on 06/23/2025 09:39 AM

Thank You! We Are Glad It All Worked Out Well Too

Josh Kurtz
Service Writer
608-222-9422

JB
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James B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Brakes calipers rotors
They at DB"s were very quick at what they did! And very knowledgeable at the questions I asked! They also use bumper to bumper auto parts! Which is the top of all the remanufactured aftermarket auto parts industries!!! Keep up the good work!!!!
Josh K., Service Writer from DB's Service Center responded on 06/23/2025 09:40 AM

Thank You! We Were Happy To Help You Out With Your Brakes

Josh Kurtz
Service Writer
608-222-9422

JB
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James B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Brakes
They at DB"s were very quick at what they did! And very knowledgeable at the questions I asked! They also use bumper to bumper auto parts! Which is the top of all the remanufactured aftermarket auto parts industries!!! Keep up the good work!!!!

JB
James B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Replacement of brakes, calipers, rotors!
They were extremely honest in the answers I had asked! They all did excellent work 😁 I have new brakes now! They were very knowledgeable when asked questions about the work!!! I will tell others to come here for their auto needs. And, the price was affordable!!! Plus they used bumper to bumper parts! Which are the best of the aftermarket industries!!!!✨

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
5
Good
They were quick and efficient. Nor did they attempt to rip me off either.
Josh K., Service Writer from DB's Service Center responded on 06/23/2025 09:42 AM

We Are Glad You Do Not Feel Ripped Off :)  It Is Not Really In Our Nature To Do So. It Is Good That It Comes Across As Intended

Josh Kurtz
Service Writer
608-222-9422

FA
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Frank A.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
9
Customer
Staff very professional and knowledgeable

JW
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JANINE W.
Madison, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2025
verified customerVerified Customer
8
Good mechanical work, but paperwork detail lacking
I still like this shop but LED headlight bulbs listed as "Halogen" is confusing. The new service writer seems more neutral, where as the previous guy was more pro consumer/gear-head/something l liked a bit more.

SM
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Suma M.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Car repair
Josh was very pleasant and did a great job explaining what I needed for the repair
Josh K., Service Writer from DB's Service Center responded on 05/22/2025 01:33 PM

Thank You, Always Appreciate Hearing When We Do Well. We Do Our Best To Effectively Communicate Our Process And What Is Happening With Your Vehicle.

Josh Kurtz
Service Writer
608-222-9422

JB
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Jerry B.
Cottage Grove, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Good service
Josh and Mike do a good job. They know what they’re doing and communicate what needs to be done to your vehicle. They are reliable and honest about it. I will be back.
Josh K., Service Writer from DB's Service Center responded on 05/13/2025 09:21 AM

Thank you! That means a lot to us.

Josh Kurtz
Service Writer
608-222-9422

JS
Jim S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Bad tire.
I needed a leaking tire fixed.
They found a nail and quickly patched it.
Great job guys
Thank you

LG
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Linda G.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
9
Headlight was out.
My headlight was out, stopped in and had an appointment the next day.

CR
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Christina R.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Oil change
Love the service at DBs

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
I was in and out within half an hour
Got in quickly work was done in a timely way

Displaying Review 1 - 15 of 298 in total
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