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DB's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(286 Reviews)
88
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

DB's Service Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

DB's Service Center is family owned DB's Service Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

DB's Service Center is family owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts and our technicians are ASE-certified. Call us at (608) 222-9422 to schedule an appointment or just stop on by. ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(608) 222-9422
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
902 Atlas Ave Madison, WI 53714-3116
Get Directions
DB's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(286 Reviews)
Write a Review
Recent Reviews
LG
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Linda G.
Madison, WI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
9
Headlight was out.
My headlight was out, stopped in and had an appointment the next day.
CR
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Christina R.
Madison, WI
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Oil change
Love the service at DBs
Verified Customer
Madison, WI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
I was in and out within half an hour
Got in quickly work was done in a timely way
JL
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Jerry L.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Db's is great to work with.
They do great work.
DB
Dino B.
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent Service!!!
Outstanding service for Josh
I was able to bring in my own tires to get them mounted and balance at the shop. later that day Josh texted me and informed me that one of the tires was the wrong size.
long story short. Walmart gave me one wrong tire. smh. I was able to get the correct tire and Josh was able to squeeze me in and got the job done.
thanks again!
Josh K., Service Writer from DB's Service Center responded on 04/22/2025 11:42 AM

No Worries, Happy To Help, Glad It All Worked Out. 

Josh Kurtz
Service Writer
608-222-9422
AA
Amy A.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
They were quick and very friendly
I had a wonderful experience
DB
David B.
Madison, WI
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great Service
Always easy to work with and fair prices. Great customer service!
SN
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Scott N.
Madison, WI
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Oil change and wiper blades replaced
All completed in a timely manner and at a good price.
JS
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Jim S.
Sun Prairie, WI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great Service, done in a timely manner.
DB’s service has been great. Easy to get a appointment and Josh has provided awesome customer service.
DC
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David C.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
Oil change and service light issues
Scheduled maintenance but had a couple of sensor issues. Fixed problems, called with estimates for work before doing it and telling you later you just owe more. Reliable, local, and good. Thanks.
TK
Teresa K.
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Excellent customer service
I was very impressed with the customer service at Db's.I took my car in with a list of things to do. When a challenge arose, Josh was in touch with me about my car with very clear explanations and pricing. They didn't know my background is in automotive. I was treated with nothing but respect. I can't recommend Josh and his crew at Db's enough. This was my first time taking my vehicle there and I will be going back.
Josh K., Service Writer from DB's Service Center responded on 03/11/2025 02:01 PM

Thank You For Taking The Time To Give Us Feedback. For Me This Is The Best Review We Could Get. Mike And I Work Hard To Communicate What Repairs Will Take, As Far As Time And Prices. We Hope To See You Soon But Not Too Soon Ha Ha :)

Josh Kurtz
Service Writer
608-222-9422
Verified Customer
Madison, WI
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Battery and Oil Change
The appointment was easy to set up a fair amount of time, the work was done early in the day and you offered to change the oil as well. You told us that everything else looked good with the car, What's not to like?
PS
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Paul S.
Madison, WI
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Oil change
Good!
LG
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Linda G.
Madison, WI
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2025
verified customerVerified Customer
10
Getting two new tires
Appointment was scheduled for 8:30 am. Was done in a timely manner.
Verified Customer
Mazda Mazda6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
1st time going there
They checked over a vehicle I was looking to purchase for me. Very thorough.
Josh K., Service Writer from DB's Service Center responded on 02/06/2025 08:29 AM

Thank You For The Review. We Hope To See You Again.

Josh Kurtz
Service Writer
608-222-9422
Displaying Review 1 - 15 of 286 in total
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