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Darrell's Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(256 Reviews)
85
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

Darrell’s Garage is a full service Gastonia auto repair shop with top quality auto repair and professional, friendly staff. We are a full service general auto repair facility and we work on all makes and models of vehicles. With an 36 month/36,000 mile warranty*, our ASE Certified Gastonia auto repair technicians are happy and excited to Darrell’s Garage is a full service Gastonia auto repair shop with top quality auto repair and professional, friendly staff. We are a full service general auto repair facility and we work on all makes and models of vehicles. With an 36 month/36,000 mile warranty*, our ASE Certified Gastonia auto repair technicians are happy and excited to maintain your car. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(704) 867-8566

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
317 N Pine St Gastonia, NC 28054
Darrell's Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(256 Reviews)

PN
patrick N.
York, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great service that is reasonably priced
I drive a lot of miles doing Uber & Lyft so always on the lookout for a service center that will keep my car safe and in shape at a reasonable cost. Glad I found Darrel's Garage in
Gastonia. My Volvo work car and my wife's Mazda will both be taken here for all of our car service needs from now on.

Verified Customer
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Prompt check-out
Great, honest service done at the right time. Flexibility to drop off and pick up vehicle.
The Team at D. from Darrell's Garage responded on 02/20/2025 04:53 AM

It's fantastic to hear that you experienced great and honest service with us. We're always eager to accommodate our customers' schedules, including that ever-important flexibility for drop-offs and pick-ups. It's like being a car concierge, but without the fancy uniforms! Your support means a lot, and we look forward to keeping your vehicle in top shape. Safe travels ahead!


DW
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Don W.
Dallas, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
My repair
I enjoyed the friendly nice of the staff and the prices were reasonable I'll definitely be seeing them again.

SL
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STEVE & MIMI L.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Friendly and Efficient
This place is a hidden gem! Unlike many other car garages or dealerships, I trust them and know that they have my best interest at heart.

CH
CHARLES & CHRISTINA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Customer service
Me and my wife got great customer service from everyone

GS
GREGG S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
9
F150
Thanks for the great work, truck now looks level. They gave me a price that was reasonable and completed on time.

CD
CINDY D.
Bessemer City, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2025
verified customerVerified Customer
0
Car inspection
Never going to this place again. I went to get my car inspected it should not have taken them more the an hour.
Unprofessional of them to have lost my keys as well.
The person at front desk ended up not giving me the right amount of change back stole my money. Definitely got ripped off

PB
PETER B.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/04/2025
verified customerVerified Customer
7
Peter Bannor
Good work will done
The Team at D. from Darrell's Garage responded on 02/19/2025 09:31 AM

We're glad to hear that you found our work to be good! It's our aim to make sure everything is running smoothly and to keep your vehicle in tip-top shape. If there's anything more we can do to hit that five-star mark next time, don't hesitate to let us know. We're always here to help!


JA
JOSSELYN A.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Muy buen servicio
Excelente personal
The Team at D. from Darrell's Garage responded on 02/19/2025 09:31 AM

¡Gracias por compartir tu experiencia! Nos alegra saber que nuestro equipo te brindó un excelente servicio. Siempre estamos aquí para asegurarnos de que tu vehículo reciba el cuidado que merece. ¡Esperamos que sigas disfrutando de un viaje suave y sin sobresaltos!


MS
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MIKE & SUSAN S.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Darrells
Excellent visit, professional service. I’m always pleased .
The Team at D. from Darrell's Garage responded on 02/10/2025 09:31 AM

We're glad to hear that you had an excellent visit with us! It's our goal to keep things running smoothly and your satisfaction means a lot. If professional service were a sport, we’d definitely be in the championship league. We appreciate your support and look forward to your next visit!


SK
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SHANE & HILLARY K.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Quick and complete service
Quick and complete service
The Team at D. from Darrell's Garage responded on 02/09/2025 09:31 AM

We appreciate your mention of our quick and complete service. It's always our aim to get you back on the road without a hitch. Just like a well-oiled machine, we believe speed and thoroughness make for the best combination. If your vehicle ever needs another tune-up, you know where to find us!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Quick and good service!
We went in thinking there was more wrong with our car but there was only one thing wrong. They were efficient and the price was worth what we got fixed! We definitely will be returning next time we have car problems.
The Team at D. from Darrell's Garage responded on 02/09/2025 09:31 AM

It's great to hear that we could manage to keep your worries about your car from steering too far off course! We aim to be efficient and keep those repair costs as low as possible while providing you with the service you deserve. If your car ever starts acting up again, you'll know where to steer it next! Safe travels until then!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Totalmente contenta el personal muy atentos y amables
Muy excelente servicio el personal muy amable 😊 estoy muy contenta de encontrarles
The Team at D. from Darrell's Garage responded on 02/07/2025 09:31 AM

Nos alegra mucho que hayas tenido una experiencia tan positiva con nuestro equipo. Siempre buscamos ofrecer un servicio amable y eficiente, así que saber que te has sentido contenta significa mucho para nosotros. Si necesitas algo más en el futuro, aquí estamos listos para ayudarte. ¡Esperamos verte pronto!


DB
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DEAN B.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Best Independent Garage in Gastonia!
Great friendly people & great service!! Ben going there for 45 years.
.
The Team at D. from Darrell's Garage responded on 02/06/2025 09:32 AM

We appreciate your loyalty and are glad to hear that you’ve enjoyed our friendly service over the years. It sounds like you've seen our evolution firsthand—hopefully, we’ve aged as well as fine wine! Here's to many more years of helping you keep your vehicles in top shape.


KG
KYERA G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Reliable work
Needed help as soon as possible and they fit me in. Not only told me what was wrong but also showed me and talked me through the different options that would help fix my car.
The Team at D. from Darrell's Garage responded on 02/01/2025 09:31 AM

We appreciate you taking the time to share your experience with us. It’s fantastic to hear that we could fit you in when you needed assistance. We believe that knowing what’s going on with your car should come with a little educational tour, so we're glad our team could walk you through the options. After all, who doesn't like a little behind-the-scenes insight into their auto care? If you need anything else, just give us a shout!

Service Coupons and Posts


Thank you for the glowing recommendation! ? We love keeping your wheels turning smoothly. If you ever need us again, just give a shout—no engine noise required! ?? #DarrellsGarage #CarCareExperts
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We're revved up about your fantastic feedback! ?? At Darrell's Garage, speed and service are our middle names (well, sort of!). Thanks for trusting us with your ride! ?✨ #CustomerLove #AutoExperts
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We're revving up for some good vibes! ?? Thanks for the shoutout about our awesome team and customer service! We love keeping you and your ride in top shape. Come see us again soon! #DarrellsGarage #CustomerAppreciation
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We’re thrilled to hear that your car is running like new again! ?✨ At Darrell's Garage, we take pride in finding the root of the problem and fixing it right! Thank you for trusting us with your ride! ? #HappyCustomers #CarCare
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Thanks for revving up our day with your kind words! ? We're glad our clear communication and top-notch service hit the road with you. #CustomerSatisfaction #DarrellsGarage
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? Thanks for the 5-star review, Mike & Susan! We're thrilled to hear you found our service highly professional. Your support means the world to us! ?? #CustomerAppreciation #DarrellsGarage
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Thanks for the 5-star review, Robert! ? We love a good challenge and we're thrilled we could take care of your axel seal and oil leaks. ? Our team is always here to go the extra mile for our customers. #AllAboutAxels #CustomerSatisfaction
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Thanks for the 5-star review! We're thrilled to hear that our team provided you with quick and easy service. We appreciate your support and look forward to seeing you again soon! ?? #CustomerAppreciation #DarrellsGarage
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Thanks for the shining review! We're thrilled to hear you're happy with our work. Here's to keeping your wheels spinning smoothly ?✨ #CustomerSatisfaction #FiveStarService
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Thanks for the kind words, Jonathan! We're glad we could help you out. We strive to provide top-notch service ? #DarrellsGarage #Gastonia
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Thanks for the kind words, Jaquan! We're glad to hear our team was able to help you out. #CustomerService #Gastonia #5Stars ?????
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Thanks for the review, Hannah! ? We're glad we could get your engine belt fixed quickly and accurately. We always strive to keep our customers in the loop and provide fair pricing. #Gastonia #DarrellsGarage #HappyCustomers
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?? Terry at #Gastonia was amazing! He was thorough, informative & went the extra mile to help me. He took time to explain my options. Excellent customer service! ? #Gastonia
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Thanks for the great review, Loretta! ? We're so glad you're happy with our services. We always strive to provide accurate estimates and no surprise fees. #Gastonia #DarrellsGarage #HappyCustomer
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