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CSAI Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,595 Reviews)
91
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(951) 781-0412
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3001 Chicago Ave Riverside, CA 92507
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CSAI Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,595 Reviews)
Write a Review
Recent Reviews
MW
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Monique W.
Riverside, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2025
verified customerVerified Customer
10
Great service!!
I always have great results when I take my car to CSAI. Ryan and the other staff are very friendly and professional.
MS
Mercedes S.
Riverside, CA
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Good Honest Service
I was reccomended to CSAI by AAA along with a few others. The other shops were trying to charge me almost double what CSAI was quoting and on top of that, the moment Ryan answered the phone until the time we got off the phone, he answered all my questions and was very knowledgeable to my situation. The other shops wouldnt even hear me out without bringing my car in. Gilbert was the gentleman that did the paperwork for me the day I dropped my car off, he was very professional and he did an excellent job explaining to me how the process went. They kept me informed along the way all the way up until I picked my car up which eased my mind with the situation. Overall, I felt very comfortable leaving my car in their hands and paying them to do what they needed to do! Great Service!
BE
Beverly E.
Riverside, CA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Customer service excellence
Terrific service. Knowledgeable. Ryan is very patient and helpful. He went the extra mile. I will be back
TB
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Tracy B.
Riverside, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Excellent service and quality
Trustworthy, professional, and kind. We are always satisfied with all the work we have done on our 2006 Toyota Camry LE. They continue to keep our family safe through all these years!
Verified Customer
Riverside, CA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Honest and professional
Impressed with the turnaround and reasonable price. I'll certainly be back in the future.
Verified Customer
Riverside, CA
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Always smog here
Professional, polite, quick service. We always get all our smog done here.
Verified Customer
Riverside, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Oil Change Service
The service was great!
JG
John Anthony G.
Riverside, CA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Always professional
Always great insight and less professionalism in finding issues and completely fixing them
ME
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Michael E.
Riverside, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Great experience
Ryan and all the guys are great mechanics and have great customer service
EE
Esmeralda E.
Corona, CA
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Awesome service
Very polite and fast service
RL
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Robyn L.
Riverside, CA
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
9
Trustworthy and Helpful
I had my AC repaired and while the initial estimate was significantly lower than the final cost, this was because it was initially believed that the compressor did not need replacing, but after further inspection, it was not operating efficiently enough and did have to be replaced after all. To help with the increased cost, CSAI staff were able to apply a AAA discount and comped part of the service. They are very trustworthy and helpful.
RC
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Renee C.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
10
Daily excellence
They are rock stars of automobile service. You can’t get any better than this and don’t waste your time trying.
RC
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Renee C.
Perris, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
10
Friendly honest and dependable
Big things come in little packages. This place is just outstanding you get your moneys worth and then so they pour their hearts into everything that they do. Thank you, Gilbert and Ryan.
RC
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Rene C.
Perris, CA
Lexus GS 400 Luxury Perform Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Outstanding service
This company has serviced my car for years and I thank God daily for them. They are the most honest, most efficient, most reliable and most outstanding company. Anyone could possibly wish for a thank God for them.
LG
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Leilani G.
Colton, CA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
10/10
Love going the shop. As a female I feel like they explained everything and made sure I was fully comfortable. They had great communication skills and my little car is now thriving without any issues.
Jonathan S. from CSAI Auto Service responded on 05/28/2025 01:58 PM

We're glad to hear you're loving your visits! It's important to us that everyone feels comfortable and informed, especially when it comes to their vehicles. We're also pretty happy to know your little car is thriving; it sounds like it’s living its best life! If it ever needs a little extra pampering, you know where to find us.

Jonathan Summers

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