business image

Crosstown Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,014 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

We are family owned and operated, serving Burnsville, Minnesota and the surrounding area including Eagan, Savage, Apple Valley, and all of the south of the river area. With life-long experience in the automotive industry, Perry Linn brings his commitment to customer satisfaction to work every day for you. Read about our mission here.
We
We are family owned and operated, serving Burnsville, Minnesota and the surrounding area including Eagan, Savage, Apple Valley, and all of the south of the river area. With life-long experience in the automotive industry, Perry Linn brings his commitment to customer satisfaction to work every day for you. Read about our mission here.
We have two full service auto repair and service facilities offering alignments, brakes, tune ups, cooling system maintenance, and batteries. We provide oil changes, scheduled maintenance, and tire repair. We work on foreign and domestic cars, and we provide shuttle service for your convenience.
Has your check engine light come on? We do computer diagnostics to accurately diagnose the problem. We let you know what you need so you can make informed choices about your vehicle. Maximize your mileage and maximize your miles with a properly maintained vehicle.
We carry tires from brands you can trust which includes: Continental, General, Hercules, Michelin®, BFGoodrich®, Uniroyal®, and many more.
When you need tires for your passenger car, light truck, or SUV come to us. Because we're family owned and operated, we're not some big automotive conglomerate. We bend over backwards to make sure you are satisfied.
You can expect to be treated with honesty, respect, and kindness at all times. If you have a concern or aren't completely blown away by your experience with us, Perry is here every day and we want to hear from you. Eagan Auto Repair and Crosstown Auto Repair, it's all about you!
...more

Categories
Auto Repair, Oil Change, Tires
Contact
(952) 890-9760

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
900 W Burnsville Parkway Burnsville, MN 55337
Crosstown Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,014 Reviews)

VK
gravatar
VLAD K.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Excellent Service for our new car
Cody has done amazing service for our new Mazda CX-9. He checked everything-engine and all car, even tires. He is very friendly and knowledgeable and knows a lot about the cars. We use Crosstown auto repair for many years. Always great job!

WJ
gravatar
WHITHERS J.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Bio Trans
Great service!!!
Perry L. from Crosstown Auto Repair responded on 05/09/2025 09:49 AM

Thank you for the great review! We’re so glad you had a positive experience with us. We appreciate your business and look forward to helping you again in the future!


KP
KASEY P.
Elko, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
GREAT Service
Cody and Greg are awesome. Quick, Friendly and reliable.
Perry L. from Crosstown Auto Repair responded on 05/09/2025 09:48 AM

Thank you for the fantastic review! We’re thrilled to hear that Cody and Greg provided you with quick, friendly, and reliable service. We truly appreciate your support and look forward to serving you again soon!


MK
Matthew K.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Matthew said Matt and Cody are amazing and they did an amazing job.
Recommended

LB
LISA B.
Eden Prairie, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great service
I called to make an appointment for diagnostics and Cody was so helpful. My car was ready on time and the information he provided to me was honest and upfront. I will be back!!
Perry L. from Crosstown Auto Repair responded on 05/09/2025 09:44 AM

Thank you for the wonderful feedback! We’re so glad to hear Cody was able to assist you and provide the honest, upfront service we always aim for. We truly appreciate your trust in us, and we look forward to helping you again in the future!


JA
gravatar
JONATHON A.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
A+
A+ Great Service
Perry L. from Crosstown Auto Repair responded on 05/09/2025 09:42 AM

Thank you for the A+ review!
We’re so glad to hear you had a great experience. We look forward to serving you again soon!


JG
gravatar
JOHN G.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Fantastic as usual!
Great job all the way around. From the mechanics to Cody and Matt, First class service!
Perry L. from Crosstown Auto Repair responded on 05/09/2025 09:41 AM

Thanks so much for the great feedback! We’re thrilled to hear Cody, Matt, and the team took good care of you. We appreciate your business and look forward to helping again soon!


JP
gravatar
JOANNE P.
Savage, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Oil change
Was very Respectable was kind did a wonderful job and was speedy service very
Professional work thank you again cross townAuto for your service
Perry L. from Crosstown Auto Repair responded on 05/01/2025 01:09 PM

Thank you so much for the great review! We're glad you had a positive experience and that our team delivered quick, professional service with care. We truly appreciate your support and look forward to serving you again at Crosstown Auto!


Verified Customer
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Oil change
Matt and Codie are always professional ,reliable and easy to work with. Have been going there for years
Perry L. from Crosstown Auto Repair responded on 05/01/2025 01:03 PM

Thank you for your continued support! We're lucky to have Matt and Codie on the team—they always aim to make every visit smooth and professional. We truly appreciate your loyalty over the years and look forward to seeing you next time!


TD
gravatar
TERRY D.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Awesome break job on my 2018 Toyota Tacoma
Amazing service, great techs, and fair pricing! The guys are always trustworthy and knowledgeable. I'll be taking my vehicles to Crosstown for many years to come.
Perry L. from Crosstown Auto Repair responded on 05/01/2025 01:02 PM

Thank you for the kind words and for trusting us with your Tacoma! We're glad you were happy with the brake job and our team’s service. It means a lot to hear you find us trustworthy and knowledgeable. We look forward to taking care of your vehicles for years to come!


TT
gravatar
TODD T.
Burnsville, MN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/24/2025
verified customerVerified Customer
5
Carpet
Service was good sorry to say I spent an hour today cleaning the grease / oil off my carpet,
Perry L. from Crosstown Auto Repair responded on 05/05/2025 01:37 PM

Thank you for your feedback, and I’m glad to hear you were happy with the service overall. That said, I’m really sorry to hear about the issue with grease or oil on your carpet—that’s definitely not the experience we want our customers to have. We take cleanliness seriously, and I’ll be addressing this with the team to ensure it doesn’t happen again.


GS
GREG S.
Zumbrota, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Tire purchase
Called Crosstown Auto Repair on the advice of a friend. Cody sent me the quote within minutes. The quote was very competitive (compared to my other quotes) and very thorough. Decided to try Crosstown Auto Repair, called and set up an appointment, the new tires were put on and balanced while I waited in the nice reception area. The final cost was slightly lower than the quote which is unusual. Overall I was very satisfied and would recommend them to anyone that inquired about them.
Perry L. from Crosstown Auto Repair responded on 05/05/2025 01:39 PM

Thank you so much for taking the time to leave such a thoughtful review! We're glad Cody was able to get you a prompt and competitive quote, and it’s great to hear everything went smoothly during your visit. We always aim to deliver honest pricing and quality service, so it's especially rewarding to know you were satisfied from start to finish. We truly appreciate the recommendation and look forward to helping you again in the future!


JT
JOE T.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great location, good service
Very thorough and easy to schedule and for me very close by. Nice people. Highly recommend.
Perry L. from Crosstown Auto Repair responded on 04/23/2025 08:26 AM

Thank you for the great review! We're glad our location and service made things easy for you. We appreciate the recommendation and look forward to seeing you again!


AB
Antonio B.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
Category: Service
Antonio said that they were very good, very honest and reasonably priced.
Recommended
Perry L. from Crosstown Auto Repair responded on 04/23/2025 08:24 AM

Thank you, Antonio! We really appreciate the kind words. Honesty, quality, and fair pricing are what we strive for—glad to hear it shows!


GM
gravatar
GRETCHEN M.
Burnsville, MN
Plymouth Grand Voyager
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Always friendly and helpful.
20 + year customer and this is always where I go. Even when the crew is overwhelmed with customers & phone calls they never get short and explain the delay. They explain work needed/done very clearly.
Perry L. from Crosstown Auto Repair responded on 04/23/2025 08:21 AM

Thank you for being a loyal customer for over 20 years! We truly appreciate your continued trust and patience, especially during our busier moments. It means a lot to know our team’s communication and service keep you coming back. We're always here for you!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.