business image

Cross Tire Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(29 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

Cross Tire & Automotive has been serving the Westernplex since 1997. Cross Tire & Automotive has been serving the Westernplex since 1997.

Categories
Car Maintenance, Auto Maintenance, Tire Sales and Repair
Contact
(940) 507-5050

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
315 N. Church St. Jacksboro, TX 76458
Cross Tire Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(29 Reviews)

JM
gravatar
Jan M.
Red Oak, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2023
10
Great service!
While traveling, my brakes on my truck totally failed as i was leaving a Jacksboro diner. While my roadside assist, the special service I paid for from my dealer all failed to find assistance, I found Cross Tire on my internet search. They were great! Jennifer arranged for a tow and the mechanic went to work immediately to diagnosis the problem. This was on a Saturday. Very clear communication and rapid service. Had my truck ready in a few days with preventative care included. Jennifer had ordered the necessary parts and the only delay was weekend and getting parts delivered. Highly recommend!

MH
Mark H.
Jacksboro, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2022
verified customerVerified Customer
10
Awesome
Cross tire are always there when I need them. The guys at cross tire get me in and out as fast as they can. I’m a hotshot driver and most of the time I only have a day or so between jobs, so they understand how important my truck and my time is. Thank you cross tire for all that you do for me.

DM
Donald M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2022
verified customerVerified Customer
10
New tires
Courteous, got me in and out in a timely manner.

CF
Chris F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
8
Had a issue and they resolved it
Had a alignment issue and they took care of it

CG
Cheryl G.
Bellevue, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customerVerified Customer
10
New Customer
Very nice and knowledgeable people. I really appreciated them getting me in, repaired and back on the road quickly. They explained everything that was needed and made sure I was all squared away.. I would definitely use them again and recommend them to others

LJ
Lanelda J.
Jacksboro, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2022
verified customerVerified Customer
10
Had 4 New Tires Replaced ??
Carlos waited on me and I can't enough about what a Great Sales Rep/Service Technician he is, and I will definitely recommend Cross Tires.. ???

PC
Patrisha C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
10
Fast excellent service
From out of town,and my check engine light came on.I asked my niece who she would recommend and she gave me your number.I called and the gentleman said bring it right in.was quick and very reasonable The Thornburgs said they use Cross Automotive...

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
10
Quick service!
Great staff, very friendly and helpful.

Verified Customer
Jacksboro, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2022
verified customerVerified Customer
10
They wear very nice I will be com back
I though they wear very nice I will be going back

BH
Brittney H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2022
verified customerVerified Customer
10
Great place
Great service. Super friendly. And don't charge an arm and a leg. Will definitely be recommending to others and taking my car here from now on

RB
Rena B.
Jacksboro, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2022
verified customerVerified Customer
10
Quick and polite
Home town nice and friendly and cheaper than most places

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2022
verified customerVerified Customer
10
Great service
Great service on both tire and truck service

RP
Richard P.
Bridgeport, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2022
verified customerVerified Customer
10
Top notch service
Customer service was great where so many others have forgot what customer service is cross tire is top notch!

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2022
verified customerVerified Customer
10
Above and beyond service!
We were 200 miles from home in an unfamiliar area when we got a flat. They repaired our tire swiftly and got us back on the road. Very skilled and knowledgeable with the equipment to handle any job. We will definitely use Cross Tire agian!

AH
Anette H.
Jacksboro, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2022
verified customerVerified Customer
10
Exceptionally pleased!
Carlos and his crew took great care of my vehicle. They checked it out thoroughly and provided a quick and extremely reasonable estimate. Couldn’t have been more pleased plus they back their work for 2 years!

Displaying Review 1 - 15 of 29 in total
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(46 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(199 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,105 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(812 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(668 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.