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SureCritic / Courthouse Automotive
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Courthouse Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(599 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(757) 453-6399
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2388 Princess Anne Rd Virginia Beach, VA 23456
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Courthouse Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(599 Reviews)
Write a Review
Recent Reviews
GK
GARRETT K.
Virginia Beach, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Quick diagnosis and repair
Power steering went out all of a sudden on my 2008 Ford Escape. Courthouse was able to diagnose and fix with a new part within the first day. Great job. Thank you.
HH
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HALEY H.
Virginia Beach, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Diagnostic
I came into the shop and described that I was hearing some squeaking when I was starting my truck and sometimes when running. I mentioned that I checked the power steering fluid and it didn’t have any but then did (not sure what/how it happened) but I brought it in. They looked it over multiple times and made sure to explain what they thought. They always put the customers first and are trustworthy and reliable. 10/10 recommend Courthouse Auto!
JS
JAMES S.
Norfolk, VA
Lexus ES 300 Luxury Sport Sdn
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2025
verified customerVerified Customer
8
Front Brake Repairs
I had just had my vehicles rear brakes and rotors replaced back in May 2025. The car started squeeling and I found put it was now the front brakes, and rotors. I used the overnight drop and had my car the following afternoon. Back on the road before 4pm.
JH
JULIE H.
Virginia Beach, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Been customers for years!
We have taken our vehicles to Courthouse automotive for at least 15 years and will continue to! Always fair, transparent and thorough. We have had all types of vehicles; trucks, SUV’s,, cars and large vans and all makes. They have always taken excellent care of each vehicle.
Verified Customer
Virginia Beach, VA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Always great service
Courthouse Automotive is a place I can trust with my car. I get my state inspection and generally rely on them to let me know what else is needed. I'm never oversold and just the essentials are recommended. Price is reasonable and the guys are personable.
TS
TOM S.
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Couldn't have been better
I have a 1998 car which I inherited from my dad with no service records. I took it to another garage who estimated over $5k worth of work to get the car running as it should. Courthouse Automotive did the same repairs for under $2k and my car runs better than ever. They are knowledge, convenient and honest.
FC
FRANK C.
Virginia Beach, VA
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
9
State Inspection
After moving away for a few years, Dan and team took care of my vehicles. Always been a great team there.
SH
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SAM H.
Virginia Beach, VA
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent service center
We've been going to Courthouse Auto for many years and completely trust them.
PR
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PAUL R.
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Excellent
Prompt excellent service
AD
APRIL D.
Virginia Beach, VA
Honda CR-V
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2025
verified customerVerified Customer
8
So pleased with the care and customer servic!
Thank you for taking care of the service on my car in a timely fashion and thoroughly .
AW
AMANDA W.
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Easy, quick, honest
Was told to use them for an inspection. Couldn’t have gone better. Appreciated the honest and quick service.
JT
JASON T.
Virginia Beach, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Was a great experience as always
This garage is a great place, always prompt and call when there is an issue. I definitely recommend them for getting your vehicle worked on.
VT
VALLARI T.
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
I will go there again
I was impressed with the prompt service and sound, polite advice, on a very pricey repair needed for one of my two vehicles that were brought in for inspections. I will definitely bring any vehicles to Courthouse Automotive again for my needed maintenance &/or repairs I need. I appreciate the cash discount on my inspection as well.
JB
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JOHNNA B.
Virginia Beach, VA
Cadillac STS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
I always feel so welcomed when I go in there no matter how many questions I wanna ask they are always extremely helpful
I always feel extremely welcome when I come into the office. They are so helpful with all my questions and very understanding and always do exactly what I ask. They call when the car is done and they are very courteous. I would highly recommend them to any of my friends.
DI
DONNA I.
Virginia Beach, VA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Excellent Service, very respectful and polite
I have been here 3 times within the past few years and I love them.
Displaying Review 1 - 15 of 599 in total
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