business image

Continental Collision Center-Lamar

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(33 Reviews)
61
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
61
Net Promoter Score ®

Business Details

Contact
(512) 381-1101
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
7720 N Lamar Blvd Austin, TX 78752-1011
Continental Collision Center-Lamar's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(33 Reviews)

CB
gravatar
Carl B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
10
Excellent experience with Continental Collision
We were assigned Dan Herman as our adjuster. He advised us from the beginning that parts for our Solterra would be hard to come by since it was a new model car just introduced in 2023. He kept us informed in the progress of our situation and was always polite, courteous, and professional which took some of the worry which came with waiting 7 weeks for the repair parts to arrive. When the car was finally finished, it looked showroom new and Dan presented me with the keys and I went on my way. All in all, our experience with Continental Collision was excellent and I would recommend them if I ever had the opportunity to do so.
Ellen S. from Continental Collision Center-Lamar responded on 08/14/2024 09:52 AM

Thank you so much for sharing your positive experience with Dan at Continental Collision!  It's great to hear that Dan's professionalism and communication helped ease your worries during the longer wait for parts. We're thrilled that your Solterra looks showroom new again and that you had an excellent overall experience with us. We appreciate your recommendation and look forward to the opportunity to assist you in the future! ?

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.