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Connell Automotive Services LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(252 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(205) 258-5406

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
300 6th St S Clanton, AL 35045
Connell Automotive Services LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(252 Reviews)

Verified Customer
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent as always
These guys are great. I would t go anywhere else

Verified Customer
Verbena, AL
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
A+ Business
James Connell is a master mechanic, who has serviced my automobiles and 1993 Toyota manual truck for over ten years. His background and experience in auto repair is impressive. Connell's is a well run, up front, customer friendly business that provides professional
service and repair that you can count on and TRUST to be well done and top quality. His front desk staff also has years of previous experience in this field at local dealerships. The facility is very nice and well located. Truly an A+ business in all aspects.

MP
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MARK P.
Thorsby, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Very thourgh explained everything very well Mark was great.
Wasn't able to fix my problem but everything went great and they explained everything to me and I appreciate the service
The Team at C. from Connell Automotive Services LLC responded on 06/11/2025 09:41 AM

We're glad to hear that your experience with us was positive, even if we couldn't quite work our magic on your issue this time. It's important to us that our customers feel informed and well taken care of, so we're pleased that we could provide that level of service. Remember, every car has its mysteries, and we’re always here to help decipher them. If you need anything else down the road, don’t hesitate to reach out!


RC
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RONALD C.
Brierfield, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great people! Timely Service
I had a great experience getting an oil change service. The staff was very friendly and knowledgeable. I will be going back for brakes before long.
The Team at C. from Connell Automotive Services LLC responded on 06/10/2025 09:39 AM

We're glad to hear your experience for the oil change was smoother than a well-oiled machine! It's great that our team made a positive impression, and we're looking forward to helping you with those brakes next. After all, you can't stop driving your way into adventure, right? Safe travels until we meet again!


BW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Connell automotive
As always perfect customer service, and honest dialogue with customer on preparing vehicle.
The Team at C. from Connell Automotive Services LLC responded on 06/07/2025 09:44 AM

We appreciate your feedback and are glad to hear that our customer service hit the mark for you once again! Honest dialogue is what we aim for—no one likes a game of “guess what’s wrong with your car.” If you ever have questions or need assistance, we’ll be here, ready to chat about your vehicle, one honest conversation at a time. Your support means a lot to us!


AC
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AUSTIN C.
Thorsby, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Trustworthy
I have utilized Connell automotive several times because James and his team are top-tier people and technicians. They have great communication and are very professional throughout the entire repair process. I will continue to use them for all of my vehicle repair needs.
The Team at C. from Connell Automotive Services LLC responded on 06/04/2025 09:41 AM

It's fantastic to hear that you've had such a positive experience with us! We're all about that top-tier service and making sure communication flows as smoothly as a well-oiled engine. Our team takes pride in what they do, and it's great to know we're hitting the mark for your vehicle repair needs. We're looking forward to keeping your car in tip-top shape!


CE
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CHAD E.
Thorsby, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Radio install and speakers
Got me in in a day. Great service and installation of a new radio and speakers in my 2008 tundra. Just great service. Thank you to all the guys
The Team at C. from Connell Automotive Services LLC responded on 06/03/2025 09:39 AM

We're glad to hear that you had a great experience getting your new radio and speakers installed in your trusty Tundra! It sounds like the team really hit all the right notes. If we could, we’d give them a round of applause, but we’ll just settle for being thankful for their expertise. Drive safe and enjoy your tunes!


LG
LOUISE G.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Get repairs here & leave smiling!
Only surprises here are good ones like the level of skill in the shop and the great customer care. All repair costs are clearly explained, in advance. No surprises at checkout! Good work - Problems are repaired!
The Team at C. from Connell Automotive Services LLC responded on 06/01/2025 09:41 AM

We’re glad to hear that our skilled team and transparent pricing hit the mark for you. It sounds like we’ve managed to keep the surprises to a minimum, which is always a triumph in the auto repair world. Delivering good work while clearly explaining costs is our way of rolling out the welcome mat. If there’s anything else we can assist with, don’t hesitate to let us know!


KS
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KAREN S.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Efficient and kind!
Most trusted place I've known for car repair. Quink, knowledgeable, and considerate. Five stars!
The Team at C. from Connell Automotive Services LLC responded on 06/01/2025 09:41 AM

We appreciate your high praise and confidence in us. It sounds like we've hit all the right notes—quick service, knowledgeable staff, and a sprinkle of consideration. We're here to keep your car running smoothly and your trust intact. Keep on driving with confidence!


MP
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MICHELLE P.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
Great service
We were traveling and had an issue with our truck. They got us in and out within an hour.
The Team at C. from Connell Automotive Services LLC responded on 05/31/2025 09:50 AM

We appreciate your feedback and are glad we could help get your truck back on the road quickly. It's always nice to hear that our speedy service made your travels a bit less bumpy. If you’re ever passing through again and need assistance, you know where to find us! Safe travels!


JM
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JAN M.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Great Service
I had a great experience today. My air was not cooling in my car so I called Connell’s, and Nancy had me come in to run the diagnostics. The technician did a great job. I appreciate quick service. I know it doesn’t always work out that way but luckily they were able to work me in. I will definitely be going back, and would recommend them.
The Team at C. from Connell Automotive Services LLC responded on 05/28/2025 09:39 AM

We’re glad to hear you had a great experience! It sounds like it was a close call with that air conditioning—nothing quite says summer like a car that feels like an oven. We're pleased to know Nancy was able to work her scheduling magic to get you in for diagnostics. Our technicians always aim to keep cool heads (and cars), so it’s wonderful to hear they delivered. Your recommendation means the world to us. We're here whenever you need us, ready to tackle any automotive adventure!


RB
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ROMAINE B.
Verbena, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Multiple services
They were very knowledgeable and professional. Took care of all the service needed on my truck. I’m very pleased with the results. Definitely will be using them for future needs to keep my truck on the road and running well.
The Team at C. from Connell Automotive Services LLC responded on 05/28/2025 09:39 AM

We appreciate your feedback and are glad to hear that you found our team knowledgeable and professional. It sounds like your truck is in great hands for the future! Keeping your vehicle on the road and running smoothly is what we aim for, so it's fantastic to know we hit the mark. Here’s to many more miles of happy driving ahead!


JA
JAMES A.
Jemison, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great Service
Took my Jeep in for a little work. Dealership said would take up to 4 hours. Connell’s had me on the road within 30 minutes. Friendly and fast service, highly recommend them for all your repairs.
The Team at C. from Connell Automotive Services LLC responded on 05/18/2025 09:41 AM

We're glad to hear that your Jeep was back in action quicker than you can say "Hello Adventure!" Our team prides itself on keeping things speedy while maintaining quality service. Your recommendation means a lot to us—it's like receiving a gold star for our hard work. Here's to many more miles of trouble-free driving!


AF
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ANTHONY F.
Jemison, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Customer
Great service
The Team at C. from Connell Automotive Services LLC responded on 05/13/2025 09:48 AM

We're glad to hear you had a great experience with us! We're always here making sure your ride stays smooth and your service is top-notch. If you ever need assistance again, you know where to find us. Until then, keep cruising!


JF
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JAMES F.
Prattville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great service friendly people
All work is explained we're you understand it
The Team at C. from Connell Automotive Services LLC responded on 05/12/2025 09:40 AM

We're glad to hear that you found our explanations clear and easy to understand! We believe that knowledge is power, especially when it comes to your vehicle. If there's ever anything else you'd like to know, just let us know—no question is too wacky!


Displaying Review 1 - 15 of 252 in total
Service Coupons and Posts
Thanks for the fantastic review! We're thrilled your car is handling like a dream. 🌟 Our team loves keeping things aligned both on the road and with our customers! 🚗💨 Come see us anytime for more great service. #ConnellAutomotive #AlignmentExperts
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We're thrilled to hear that you found us knowledgeable, timely, and honest! 🚗💨 Going the extra mile is our specialty! Thanks for choosing us, and remember, our doors are always open for any future automotive adventures! #ConnellAutomotive #DrivenByTrust
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We're thrilled to hear your truck is back on the road and running perfectly! 🚚✨ Our team loves giving vehicles a second chance. If your truck could talk, it would say a big THANK YOU! 😂 #ConnellAutomotive #HappyDriving
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Thank you for the shout-out! 🚗💨 We're thrilled you enjoyed our service. At Connell Automotive, we believe every car deserves a little TLC! Keep those engines purring! #GreatService #ConnellAutomotive
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🌟 Big shoutout to our superstar, Nancy! 🚗✨ Her knack for explaining auto issues is top-notch. We’re thrilled you found her advice and honesty helpful. Remember, we’re here to keep your ride running smoothly! 😄 #ConnellAutomotive #CustomerAppreciation
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We love hearing that our team is keeping the kindness and info flowing! 🚗✨ At Connell Automotive Services, we believe a friendly chat goes a long way. Thanks for the kind words! Let’s keep those engines purring! #AutomotiveExcellence #CustomerCare
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We can’t thank you enough for your kind words! 😊 At Connell Automotive Services, we strive to keep your ride running smoothly. Your support keeps us fueled up! 🚗💨 #AutoCare #CustomerAppreciation
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Thank you for the awesome feedback! We believe in tackling car issues like superheroes—always thorough and ready for action! 🚗💪 Your trust fuels our engine! #ConnellAutomotive #CustomerCare
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🚗✨ Thanks for the awesome review! We're thrilled to keep your vehicle in tip-top shape! If we can fix it, you know we will! Your trust means the world to us. Here’s to many more smooth rides! 🛠️😄 #ConnellAutomotive #CustomerLove
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Thank you for the shoutout! 🚗✨ At Connell Automotive Services, we believe "Good Service" is just the beginning! We're always revved up to keep your ride running smoothly. Stop by anytime! #AutoCare #ConnellAutomotive 🛠️
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🚗✨ Wow! We're thrilled to hear James has your car covered like a pro! 🔧 With his high-tech skills and friendly vibe, he's truly a gem. And let's not forget Nancy’s charm! Thanks for spreading the love! ❤️ #ConnellAutomotive #CustomerAppreciation
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🚗💨 Thanks for the tire-tastic review! We love getting you back on the road quickly. Our team is always here to roll up their sleeves for you! Don’t hesitate to swing by for any more auto needs. 🛠️ #ConnellAutomotive #CustomerAppreciation
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Thank you for the thumbs-up! Your satisfaction drives us as much as fuel drives your car. 🛠️🚗 We're here to keep you on the road with great service! #ConnellAutomotive #CustomerAppreciation
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Thanks for the awesome review! 🌟 "Everything was great" might just be our new motto! We're thrilled to keep you rolling smoothly. 🚗💨 Your satisfaction fuels our passion! #ConnellAutomotive #CustomerLove
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Thank you for the awesome feedback! 🚗✨ We're thrilled to know our service and repair work hit the mark. We aim to keep your ride as smooth as butter! 🧈 Drive safe and see you next time! #ConnellAutomotive #CustomerAppreciation
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We're thrilled to hear about your experiences at Connell Automotive Services! 🚗🔧 From battery swaps to oil changes, we aim to provide top-notch service. We can't wait to welcome you back for your next automotive adventure! Thank you for your trust! 🌟
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