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Connell Automotive Services LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(205) 258-5406

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
300 6th St S Clanton, AL 35045
Connell Automotive Services LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 Reviews)

JA
JAMES A.
Jemison, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great Service
Took my Jeep in for a little work. Dealership said would take up to 4 hours. Connell’s had me on the road within 30 minutes. Friendly and fast service, highly recommend them for all your repairs.

AF
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ANTHONY F.
Jemison, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Customer
Great service
The Team at C. from Connell Automotive Services LLC responded on 05/13/2025 09:48 AM

We're glad to hear you had a great experience with us! We're always here making sure your ride stays smooth and your service is top-notch. If you ever need assistance again, you know where to find us. Until then, keep cruising!


JF
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JAMES F.
Prattville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great service friendly people
All work is explained we're you understand it
The Team at C. from Connell Automotive Services LLC responded on 05/12/2025 09:40 AM

We're glad to hear that you found our explanations clear and easy to understand! We believe that knowledge is power, especially when it comes to your vehicle. If there's ever anything else you'd like to know, just let us know—no question is too wacky!


SH
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SABRINA H.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Services for vehicle!
Quick and reliable service!
The Team at C. from Connell Automotive Services LLC responded on 05/07/2025 09:40 AM

We're glad to hear that you found our service quick and reliable! It sounds like our team might have some superhero training hidden away. We appreciate your trust in us and look forward to keeping your wheels turning smoothly.


SS
Shawn S.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great service!
Great customer service!
The Team at C. from Connell Automotive Services LLC responded on 04/30/2025 09:39 AM

We're glad to hear you had a positive experience with our customer service! It's always our goal to keep things running smoothly and deliver a dash of friendliness along the way. Your satisfaction fuels our engines, and we appreciate you taking the time to share your thoughts!


TG
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TOM G.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great experience every time
Well nobody wants to go to the auto shop but it happens unfortunately especially in these new vehicles but They have been great this last repair was 3 or 4th time using them prices are always what they quoted never more maybe less Nancy is great to talk to explains everything to detail and for as busy they are they always get me back on road asap
The Team at C. from Connell Automotive Services LLC responded on 04/30/2025 09:39 AM

We understand that visiting the auto shop isn't usually on anyone's list of favorite activities, but we're glad you've chosen us multiple times! It's always comforting to find a service where the prices match the quotes—no surprise charges sneaking up on you. Nancy does have a knack for breaking things down, doesn’t she? It’s great to hear you felt informed throughout the process. We appreciate your loyalty and promise to keep those wheels turning quickly. Cheers to smooth driving!


FB
FRANCES B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Butke
Always knowledgeable and professional!
Great customer service 😊
The Team at C. from Connell Automotive Services LLC responded on 04/28/2025 09:38 AM

We're glad to hear that you found our team knowledgeable and professional! It seems like our customer service is hitting all the right notes. We strive to keep things running smoothly, just like a well-tuned engine. Your support means a lot to us!


RB
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ROMAINE B.
Verbena, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Multiple problems
All the employees are friendly and professional. They work together to help solve the problem or problems for the customer in as little time as possible. I would highly recommend them to anyone in need for all phases of auto repair to keep you on the go.
The Team at C. from Connell Automotive Services LLC responded on 04/26/2025 09:41 AM

We appreciate your recognition of our team’s dedication and teamwork! It sounds like they’re out here solving problems faster than a superhero on a caffeine rush. Your recommendation means the world to us. We’re glad to know you're back on the road and ready for your next adventure!


Verified Customer
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent
Highly Recommend
The Team at C. from Connell Automotive Services LLC responded on 04/22/2025 09:39 AM

It’s always fantastic to hear that you highly recommend us! We aim to keep your vehicles running smoothly and your spirits even higher. If there’s anything more we can do to make your experience even better, just give us a shout. Your support means a lot!


AC
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AVERY C.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great shop
In my opinion, the best Automotive repair shop around. Highly recommend.
The Team at C. from Connell Automotive Services LLC responded on 04/22/2025 09:39 AM

We appreciate your kind words about our automotive repair shop! It’s always wonderful to hear that our efforts are paying off. We strive to be the best, and it’s great to know that you think we’ve hit the mark. Your recommendation means a lot to us—like finding an extra fry at the bottom of the bag! Thank you for choosing us for your automotive needs.


JJ
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JONNA J.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Very good
Oil change and radiator replacement.
The Team at C. from Connell Automotive Services LLC responded on 04/21/2025 09:39 AM

We appreciate you taking the time to share your experience! An oil change and radiator replacement is a match made in automotive heaven. It sounds like your vehicle is running smoother than a well-oiled machine now. If you ever need anything else, we’re here to help keep that engine purring!


SK
SARA K.
Clanton, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2025
verified customerVerified Customer
10
Excellent service.
I like that they provide a full inspection of your vehicle, an estimate of the identified repairs, a time frame, and no surprises upon completion. They are not overpriced on labor and parts. Great service and professional staff.
The Team at C. from Connell Automotive Services LLC responded on 04/21/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It’s great to know that our thorough inspections and clear communication hit the mark for you. We believe in the power of estimates without surprises—kind of like opening a gift and finding exactly what you expected! Our team works hard to keep pricing fair, so it's wonderful to hear that you found our labor and parts to be reasonable. If there's anything more we can do to bump that star rating up, just let us know. We're here to keep your wheels turning smoothly!


CM
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CHUCK M.
Thorsby, AL
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Excellent
Excellent service, friendly people, great prices. Highly recommended.
The Team at C. from Connell Automotive Services LLC responded on 04/20/2025 09:40 AM

We appreciate your glowing feedback! It's our goal to provide excellent service, friendly faces, and prices that won't have you breaking the bank. Your recommendation means a lot to us, and we're here to keep your wheels turning smoothly.


HC
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HELEN C.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great service
Very friendly and excellent service.
Kept us informed.
The Team at C. from Connell Automotive Services LLC responded on 04/19/2025 09:42 AM

We're glad to hear you had a great experience with our team! Keeping you informed is just part of our job—after all, we believe a well-informed customer is a happy customer. If there’s anything else we can assist you with, don't hesitate to reach out. We're always here to help!


JM
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JOHN M.
Verbena, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
GREAT !!
Fixed an intermittent problem that the Ford dealer could'nt
The Team at C. from Connell Automotive Services LLC responded on 04/15/2025 09:38 AM

We appreciate you sharing your experience with us! Solving problems that stump the dealer is like finding the missing sock in the dryer—satisfying and slightly miraculous. We're glad we could assist you with your Ford's intermittent issue. If any more car mysteries come up, don't hesitate to reach out. Happy driving!


Displaying Review 1 - 15 of 240 in total
Service Coupons and Posts
🌟 Big shoutout to our superstar, Nancy! 🚗✨ Her knack for explaining auto issues is top-notch. We’re thrilled you found her advice and honesty helpful. Remember, we’re here to keep your ride running smoothly! 😄 #ConnellAutomotive #CustomerAppreciation
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We love hearing that our team is keeping the kindness and info flowing! 🚗✨ At Connell Automotive Services, we believe a friendly chat goes a long way. Thanks for the kind words! Let’s keep those engines purring! #AutomotiveExcellence #CustomerCare
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We can’t thank you enough for your kind words! 😊 At Connell Automotive Services, we strive to keep your ride running smoothly. Your support keeps us fueled up! 🚗💨 #AutoCare #CustomerAppreciation
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Thank you for the awesome feedback! We believe in tackling car issues like superheroes—always thorough and ready for action! 🚗💪 Your trust fuels our engine! #ConnellAutomotive #CustomerCare
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🚗✨ Thanks for the awesome review! We're thrilled to keep your vehicle in tip-top shape! If we can fix it, you know we will! Your trust means the world to us. Here’s to many more smooth rides! 🛠️😄 #ConnellAutomotive #CustomerLove
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Thank you for the shoutout! 🚗✨ At Connell Automotive Services, we believe "Good Service" is just the beginning! We're always revved up to keep your ride running smoothly. Stop by anytime! #AutoCare #ConnellAutomotive 🛠️
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🚗✨ Wow! We're thrilled to hear James has your car covered like a pro! 🔧 With his high-tech skills and friendly vibe, he's truly a gem. And let's not forget Nancy’s charm! Thanks for spreading the love! ❤️ #ConnellAutomotive #CustomerAppreciation
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🚗💨 Thanks for the tire-tastic review! We love getting you back on the road quickly. Our team is always here to roll up their sleeves for you! Don’t hesitate to swing by for any more auto needs. 🛠️ #ConnellAutomotive #CustomerAppreciation
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Thank you for the thumbs-up! Your satisfaction drives us as much as fuel drives your car. 🛠️🚗 We're here to keep you on the road with great service! #ConnellAutomotive #CustomerAppreciation
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Thanks for the awesome review! 🌟 "Everything was great" might just be our new motto! We're thrilled to keep you rolling smoothly. 🚗💨 Your satisfaction fuels our passion! #ConnellAutomotive #CustomerLove
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Thank you for the awesome feedback! 🚗✨ We're thrilled to know our service and repair work hit the mark. We aim to keep your ride as smooth as butter! 🧈 Drive safe and see you next time! #ConnellAutomotive #CustomerAppreciation
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We're thrilled to hear about your experiences at Connell Automotive Services! 🚗🔧 From battery swaps to oil changes, we aim to provide top-notch service. We can't wait to welcome you back for your next automotive adventure! Thank you for your trust! 🌟
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