Business Solutions
SureCritic / Car Maintenance / Complete Auto Service, Big Lake
business image

Complete Auto Service, Big Lake

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(705 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Since 1996, Complete Auto Service has provided motorists in the Big Lake, MN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services, Since 1996, Complete Auto Service has provided motorists in the Big Lake, MN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services, Towing and Miscellaneous Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.

For a high-performing vehicle, trust Complete Auto Service with your car, truck, or van. To learn more about the services we offer, please contact us by phone at 763-263-7867 or send us an email. We also invite you to learn more about our dedication to you, our valued customer. ...more

Categories
Car Maintenance, Repair Shop, Auto Repair
Contact
(763) 263-7867
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
101 Lake Street S Big Lake, MN 55309
Get Directions

Affiliations

Complete Auto Service, Big Lake's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(705 Reviews)
Write a Review
Recent Reviews
JR
JOE R.
Big Lake, MN
Cadillac ATS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Always great thank you
Complete auto is always great and the only place me and my family go!!! Thank you
CV
gravatar
CHRIS/MELISSA V.
Big Lake, MN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Continued excellence!
That you gentlemen for the continued awesome service. Sorry about the issue with payment. Too many accounts on my phone. I apologize for the abrupt attitude. I was embarrassed. Continue your excellence in service and taking care of customers!
BS
BRAD S.
Big Lake, MN
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great facility, excellent service!!
Great service!!
BC
BOB C.
Elk River, MN
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
In a pinch.
My daughter’s car broke down and my son in-law mentioned that he had great service at Complete Auto Service in Big Lake. They did a tremendous job from the time I dropped off the car to the time I picked it up. Dan was a pleasure to work with. His communication was outstanding. The work preform was phenomenal. I will definitely be back for any of my auto needs.
Verified Customer
Big Lake, MN
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Flat tire distress
An hour from home, I had picked up a nail in one of my tires. AAA had put on the spare. I called Complete Auto near home. The man I talked with gave me a plan. Drop the tire off. They would fix it. I could drive back to the shop and they would put it back on. He joked a bit with me, which lightened my stress and soon the job was done.
DO
DAVID O.
Monticello, MN
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great quick service. Very friendly and competitive price.
Great quick service. Very friendly and competitive price.
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:55 AM

Thank you for the business!

MM
MELLISSA M.
Big Lake, MN
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Amazing staff and service
Had an issue with my vehicle on a Friday, called and Jared got my vehicle in that same day. They were great about keeping me updated on work that needed to be done.
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:56 AM

Thank you for the business and all of the kind words!

Verified Customer
Big Lake, MN
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
8
Trustworthy
They are honest with me and do excellent service on my car.
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:56 AM

Thank you for the business and the five star review!

LH
LEAH H.
Big Lake, MN
Chevrolet Cobalt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great service
Great service and nice people.
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:57 AM

Thank you for the business! We hope to see you next time!

DR
DAN R.
Montrose, MN
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Oil change
Complete auto is the best. Dan is awesome, great name too. Love this
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:55 AM

Thank you for the business!

EG
EMILY G.
Big Lake, MN
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great customer service
All staff are very welcoming and do a nice job explaining the services while being transparent and upfront about pricing. This is my second positive experience with them and I will continue returning to them for my vehicle services!
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:56 AM

Thank you for the business and all of the kind words!

Verified Customer
Big Lake, MN
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Oil Change
Great service, friendly people!
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:56 AM

Thank you for the business and the five star review!

LG
LARRY G.
Big Lake, MN
Mercury Milan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
9
Great experience
They said what they were going to do and did what they said. Can’t ask for much more than that.
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:55 AM

Thank you for the business!

DD
DEBBIE D.
Elk River, MN
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Courteous and respectful. I was explained to what needed to be done and why.
A great group of experienced professionals!
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:57 AM

Thank you for the business and the five star review!

Verified Customer
Albertville, MN
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
8
Great guys to work with.
Dealing with warranty companies can be difficult, they went the extra mile to help navigate and negotiate with them to come up with a reasonable solution.
Michell W. from Complete Auto Service, Big Lake responded on 05/09/2025 04:55 AM

Thank you for the business and all of the kind words!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.