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Collins Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,391 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
4
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Collins Auto Repair opened in 2003 and is your one-stop shop for all your auto repair needs in Albert Lea, MN. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely. Collins Auto Repair opened in 2003 and is your one-stop shop for all your auto repair needs in Albert Lea, MN. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(507) 377-0585

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
810 E Main St Albert Lea, MN 56007-2902
Collins Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,391 Reviews)

SD
Sue D.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Sue said they are always so polite, been going to them for years, very friendly place, she can trust them and likes that.
Recommended

MK
Mike K.
Albert Lea, MN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Mike said he was hoping they could help him but they felt they couldn't get into it, they didn't have the proper tools for his type of vehicle. Because of his type of vehicle he has had trouble finding places that could work on it elsewhere, as well. He would recommend them because he has used them in the past and they have a good reputation.
Recommended

DS
Derek S.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Derek said their communication was superb every step of the way, every issue and every detail was covered with prompt calls.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 02/10/2025 04:13 AM

We appreciate your feedback regarding our communication throughout the repair process. It is our commitment to keep our customers informed every step of the way, and we are pleased to know that our efforts have met your expectations. Your acknowledgement of our attention to detail and prompt responses is greatly valued, and we look forward to continuing to provide quality service.


NN
Nancy N.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Nancy said it is wonderful service and she cannot say enough about Lynn and Jordan.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 02/11/2025 05:07 AM

We appreciate your positive feedback regarding our service. It is gratifying to know that Lynn and Jordan made a significant impression during your visit. Our team strives to provide excellent service, and your recognition reinforces our commitment to maintaining high standards. Thank you for taking the time to share your experience. Your support is invaluable to us.


MJ
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Mary Ann J.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
They do a good job and the have respect for their customers
They are good to work with.
Lynn H., Owner from Collins Auto Repair responded on 02/03/2025 05:07 AM

We appreciate your feedback regarding your experience with our services. It is our priority to maintain a cooperative and professional relationship with our customers. Thank you for choosing Collins Auto Repair.


MM
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Matt M.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
9
Great service
They got me in quick, gave me an estimate and service was great as usual.
Lynn H., Owner from Collins Auto Repair responded on 02/03/2025 05:06 AM

We appreciate your feedback regarding your recent experience with our services. It is gratifying to know that our efficiency and service met your expectations. Your satisfaction is important to us, and we will continue to strive to provide prompt and quality care to all our customers. Thank you for choosing Collins Auto Repair.


Verified Customer
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Jordan is Great!!!
Collins has impeccable service… customer and mechanical skills on point. They stand by their word. I have been going here for years. I recommend this shop and their wonderful service. I also would encourage anyone who ever maybe has an issue, communicate it to them… this is THE business that stands behind their WORK! Any friend I have sent here has always thanked me for directing them here. I am not affiliated with this shop! But I highly recommend it!
Lynn H., Owner from Collins Auto Repair responded on 02/03/2025 05:08 AM

Thank you for the kind words and positive feedback. It is always a pleasure helping you out. Thanks for trusting us with your cars. Please let us know when we can help again. 


CR
Craig R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great people and service
Great job they did
Lynn H., Owner from Collins Auto Repair responded on 02/03/2025 05:08 AM

We appreciate your positive feedback regarding our services. It is rewarding to know that you are satisfied with the work we have performed. Your support reinforces our commitment to providing quality auto repair services.


WT
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Wayne T.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Great service
Great job vehicle was fixed
Lynn H., Owner from Collins Auto Repair responded on 02/03/2025 05:09 AM

We appreciate your feedback regarding the service provided. It is gratifying to know that your vehicle was repaired to your satisfaction. Your support is important to us, and we remain committed to maintaining high standards in our work.


DA
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Daryl A.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Wonderful service
Another great experience with Collins, they really care about their customers
Lynn H., Owner from Collins Auto Repair responded on 01/29/2025 08:19 AM

We appreciate your positive feedback regarding your recent experience with Collins Auto Repair. It is our commitment to provide attentive service to all our customers, and we are pleased to hear that our efforts have resonated with you. Your support encourages our team to continue delivering the quality of service that our customers deserve.


JP
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James P.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Always Fair and Honest
I have been taking my cars to Collins for more than ten years. I really appreciate the friendly and helpful manner.
Lynn H., Owner from Collins Auto Repair responded on 01/29/2025 08:20 AM

We appreciate your long-standing trust in Collins Auto Repair over the past decade. It is gratifying to hear that you value our friendly and helpful service. Your continued support means so much to us. Thanks again. Please let us know when we can help again. 


BH
Ben H.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Ben said there was an issue with his vehicle, it was diagnosed as a head gasket, which would've been a pretty hefty bill, but they found that it was actually much less of a problem. They were quick to call him and let him know what the problem was. They saved him around $4500.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 01/27/2025 04:39 AM

We appreciate your positive feedback regarding your recent experience with our service. It is gratifying to know that our team was able to accurately diagnose the issue with your vehicle and provide a solution that significantly reduced your repair costs. We strive to maintain transparent communication with our customers, and it is encouraging to hear that our efforts made a positive impact on your experience. Thank you for your trust in Collins Auto Repair; we value your business and are here to assist you whenever needed.


MJ
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Mary Ann J.
Albert Lea, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
THEY FIX MY SON TRUCK
They are good and they show you respect. If you need a ride to pick up your vehicle they pick you up.
Lynn H., Owner from Collins Auto Repair responded on 01/29/2025 08:20 AM

We appreciate your positive feedback regarding your recent experience with us. It is gratifying to know that our commitment to providing respectful service is recognized. Additionally, we are pleased that our transportation assistance was helpful in making your visit more convenient. We strive to ensure our customers receive the best service possible and value your support.


RS
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Ryan S.
Glenville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Thank you.
Always a wonderful experience.
Lynn H., Owner from Collins Auto Repair responded on 01/29/2025 08:20 AM

We appreciate your positive feedback regarding your experience with our service. It is gratifying to know that we have consistently met your expectations. Our goal is to provide high-quality automotive care, and your satisfaction reassures us we are on the right path.


JM
Josh M.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Josh said they had always been great and he had been using them for years.
Recommended
Lynn H., Owner from Collins Auto Repair responded on 01/29/2025 08:20 AM

We appreciate your continued trust in our services over the years. It is rewarding to know that we have consistently met your expectations. Your loyalty is invaluable to us, and we remain committed to providing you with the highest level of service in the future. Thank you for being a valued customer.

Service Coupons and Posts
Thank you for the "wow wonderful" review! We're thrilled to have dazzled you! 🚗✨ Your support fuels our passion (and our tools). Keep those good vibes rolling! #CollinsAutoRepair #AutoMagic
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Thanks for the fantastic review! 🚗💨 Life can be hectic, but we're here to keep you on the road without breaking the bank. Our team is always ready with a smile! 😄 #CollinsAutoRepair #AutoCareExperts
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We love hearing that our dedication shines through! 🔧 Thanks for the kind words about our team's attention and communication. We're here to keep your ride purring like a kitten! 🐱🚗 #CollinsAutoRepair #AutoExperts
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We're revved up by your awesome review! 🚗💨 Friendly service and attention to detail are our driving forces. Thanks for trusting us with your ride! We'll keep the wheels turning smoothly! 🔧😊 #CollinsAutoRepair #CustomerAppreciation
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We’re thrilled to hear you enjoyed working with Jordan & Lynn! 🚗✨ They must be doing something right—maybe it’s their secret sauce? Or just extra elbow grease! 😂 Thanks for the shoutout! #CollinsAutoRepair #TeamworkMakesTheDreamWork
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Thank you for the fantastic review! ?? Our team is always ready to rev up your ride and get you back on the road. Lynn and the crew appreciate your trust! Remember, we’ve got the tools to tackle any challenge. ?️ #CollinsAutoRepair #DrivenByExcellence
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