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Coleman Taylor Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(229 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

BBB Member since 1962 Coleman Taylor Transmissions is dedicated to upholding our tradition of unmatched service and trust.

Free Inspection without disassembly
5 year, 100k mile
BBB Member since 1962 Coleman Taylor Transmissions is dedicated to upholding our tradition of unmatched service and trust.

Free Inspection without disassembly
5 year, 100k mile Nationwide Warranty
Free towing. (Within 50 mi. with Major Repair Service).
...more

Categories
Auto Repair, Transmission Repair, Repair Shop
Contact
(731) 424-7165

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
117 Airways Blvd Jackson, TN 38301-5948
Coleman Taylor Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(229 Reviews)

DK
Dan K.
Pinson, TN
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
COLEMAN TAYLOR TRANSMISSION
Mr John & crew had my 2002 Dodge Ram 1500 and Mr John kept me updated very well along the repair process.. they all did a fantastic job on my truck.. thanks Mr John & Company aka Coleman Taylor Transmission Jackson, Tennessee

KB
gravatar
Karachia B.
Grand Junction, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Transmission
Very friendly I spoke with John a lot he kept me updated on everything a very nice man

Verified Customer
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great service
They did a great job looking at my car .! I definitely appreciate them .!

JP
John P.
Toone, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
John p
They were very helpful with my issue took vehicle in for transmission problem to find out another issue that was electrical connected with the transmission that they don't deal with but still saw the problem and repaired it at no charge will use them again

EG
Eddie G.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Amazing
You’re such a great experience. I made it easier for me to bring my truck in. They were very helpful in any questions that I had. The price was a good price. Definitely recommend them. Especially John. So helpful.
Manager from Coleman Taylor Transmission responded on 04/20/2025 09:30 AM

We're pleased to hear that your experience with us was top-notch! It’s our mission to make every visit as smooth as your truck’s transmission after a good tune-up. Our team is always ready to help with any questions—though we can't guarantee they’ll have all the answers to life’s mysteries! It's great to know that the price was right as well. We'll be sure to pass along your kind words to John; he will likely appreciate the recognition. Your recommendation means a lot to us!


MM
Mattie M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Customer service was excellent
Yes John kept me informed on what was going on an I appreciated that
Manager from Coleman Taylor Transmission responded on 04/07/2025 09:30 AM

It’s fantastic to hear that you felt kept in the loop! Communication is key, and it sounds like John has mastered the art of keeping you informed. We aim to make every experience as smooth as possible, and knowing that you appreciated the updates makes our day. If you have more to share about your visit, feel free to toss it our way!


GR
Gene R.
Humboldt, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Excellent.
The manager was very knowledgeable about our problem. He was very kind and answered all of my questions. Everything was done in a timely manner and they worked very hard to get my vehicle done in time.
Manager from Coleman Taylor Transmission responded on 04/05/2025 09:30 AM

We're delighted to hear about your positive experience! It sounds like our manager is a true auto-wizard, armed with knowledge and a dash of kindness to tackle any transmission trouble. We pride ourselves on our work ethic, so it’s great to know that you noticed how hard we strive to get your vehicle back on the road on time. If your car starts playing tricks again, you know where to find us!


WB
Wayne B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Did not get the problem fixed cause too much
Did I get the problem fixed too much?
Manager from Coleman Taylor Transmission responded on 03/30/2025 09:30 AM

It sounds like you got the transmission issue sorted out—perhaps a little too well! We're glad to hear everything is running smoothly now. If you ever find yourself wondering if you’re too fixed, just remember: it’s always better than being too broken! We appreciate your business and are here if you need us in the future.


CL
Connie L.
Cedar Grove, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Very professional really helpful there was no taking advantage or jacking the prices up with me being a female I would recommend it to Indian body. I would send my grandmother.
Great service, very professional, and the job was done within time and could not beat the prices
Manager from Coleman Taylor Transmission responded on 03/30/2025 09:30 AM

We appreciate your fantastic feedback! It’s always a delightful day when we can deliver great service without breaking the bank. Our team takes pride in being both professional and timely, so it's wonderful to hear that you noticed. We hope your vehicle is running as smoothly as ever—faster than a cheetah on roller skates! If there’s anything else we can assist you with, just holler.


AS
Angelo S.
Alamo, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
I had a great experience with these guys.
I went in with what I thought was a transmission problem and these guys went thru my transmission with a fine tooth comb and couldn’t find anything wrong. Honestly, Integrity, Professionalism is what I got from them. They could have taken my money and did whatever, but yeah, great place to take your vehicle.
Manager from Coleman Taylor Transmission responded on 03/21/2025 09:30 AM

We truly appreciate you taking the time to share your experience with us. It sounds like our team put on their detective hats and really got into the nitty-gritty of your transmission—always nice when the verdict turns out to be “all systems go.” Integrity and professionalism are what we strive for, and it seems we’ve hit the mark this time. If your vehicle ever needs a tune-up for its "inner workings" again, you know where to find us. Here's to smooth rides ahead!


AT
Albert T.
Brownsville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Transmission
I love the way my transmission is working. Since yall work on my transmission. I will recommend any body to yall. And thanks again
Manager from Coleman Taylor Transmission responded on 03/06/2025 09:30 AM

We’re excited to hear that your transmission is running smoother than a well-oiled machine! It’s great to know that our work made a positive impact, and we appreciate your willingness to recommend us. If your vehicle ever needs a transmission spa day again, you know where to find us! Happy driving!


CC
Chance C.
Brownsville, TN
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Quality work and good people
I bought a square body Chevy knowing the transmission was shot and called around to a few places. Coleman Taylor shop was helpful and friendly in getting my transmission rebuilt. They went the extra mile to make sure my truck was safe to drive. Great folks.
Manager from Coleman Taylor Transmission responded on 03/03/2025 09:30 AM

We're glad to hear that our team at Coleman Taylor Transmission could help bring your square body Chevy back to life! It sounds like you're on the road to some great adventures. Kudos for choosing a classic beauty, and we're pleased to know that we went the extra mile in making sure everything was safe and sound. If your truck ever starts making any mysterious sounds, just remember: it’s probably just trying to tell its story! Wishing you many miles of happy driving ahead.


DG
Danny G.
Henderson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Transmission analysis
Very kind. Thorough
Manager from Coleman Taylor Transmission responded on 02/28/2025 09:30 AM

We're pleased to hear that you found our team both kind and thorough. It’s like refereeing a game—you have to keep an eye on all the plays to ensure everything runs seamlessly. If there's anything else we can assist you with, just give us a shout!


CM
Courtney M.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Above and Beyond
I called them frantic on a Wednesday morning a couple weeks ago and explained I couldn't put my truck into gear. I've had experience with them before and they did an awesome job then as well. John called and updated me thru the whole process and even stayed late so he could finish up and I could get my truck back on a day I was off. Above and beyond!!
Manager from Coleman Taylor Transmission responded on 02/24/2025 09:30 AM

We're glad to hear you were able to get that truck of yours back in gear and ready for action! It's always nice when a plan comes together, especially when it involves staying late to help out a fellow driver. Communication is key, and we're glad John kept you in the loop every step of the way. Your kind words motivate us to keep going above and beyond for our customers. If you ever find yourself in a truck puzzle again, you know where to call!


MS
Michael S.
Milan, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
9
They did a good job
It drives better than when I got it. After they fixed it
Manager from Coleman Taylor Transmission responded on 02/21/2025 09:30 AM

We're happy to hear that your vehicle is performing better than ever! It sounds like our team worked some magic on it. We strive to make sure your ride feels like new again—maybe even better! If you ever need us again, don’t hesitate to reach out. Happy driving!

Service Coupons and Posts
We appreciate your kind words! We're thrilled to have excellent customers like you who make our job enjoyable—let’s keep those wheels turning smoothly! 🚗✨ Thanks for choosing Coleman Taylor Transmission! #CustomerAppreciation #SmoothRides
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We’re thrilled to hear you had a great experience with our team! 😊 We're like a transmission—smooth, reliable, and always in gear! 🚗 Thanks for the kind words and for choosing us. We appreciate your support! #ColemanTaylor #AutoCareExperts
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Thank you for the glowing review! 🌟 We’re thrilled to hear you enjoyed our service and atmosphere. Transmission troubles? We’ve got them covered! 🚗💨 Recommend away! #TransmissionExperts #CustomerAppreciation
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Thanks for the awesome feedback! 🚗✨ We're thrilled John got your truck back on the road with a clear plan and no surprises. Trustworthy service is our fuel! 🛠️ Spread the word! #ColemanTaylorTransmission #CustomerAppreciation 👏
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We're blushing! 😊 Thank you for the kind words about our super friendly service! We're thrilled to be your go-to for all things transmission. We're here to keep you cruising smoothly! 🚗💨 #TransmissionExperts #ColemanTaylorTransmission
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We appreciate the shoutout for our communication and service! We're here to ensure your ride runs smoothly—because who wants car troubles? 🚗💨 Thanks for driving us forward! #ColemanTaylorTransmission #AutoCareExcellence
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We’re thrilled to hear you felt blessed after your visit! 🌟 Our team is here to make car troubles less stressful—like a superhero but with wrenches! 🚗🔧 Thank you for your kind words! #Grateful #ColemanTaylorTransmission
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Thanks for the stellar review! 🚗💨 We pride ourselves on being faster than your morning coffee kick! We're thrilled you found our team courteous and professional. Your ride is in good hands! 👍 #ColemanTaylorTransmission #AutoCareExperts
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We're thrilled to hear you'd come back again! 🥳 We're always here to keep your ride smooth and groovy. Can't wait to see you next time for all your transmission needs! 🚗💨 #ColemanTaylorTransmission #AutoCare
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Thanks for the shoutout! We pride ourselves on speedy service and friendly faces—because nobody likes waiting around! 🚗💨 Come see us again anytime! #ColemanTaylorTransmission #FastAndFriendly
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Thanks for the fantastic review! 🌟 We're thrilled to keep your 2002 Chevy 2500 HD and your Ford Explorer running smoothly, just in time for your camping adventures! 🚙🌲 We appreciate your trust! #ColemanTaylorTransmission #HappyDriving
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We're thrilled to hear you had a top-notch experience! 🚗✨ Big shoutout to our superstar, John, for his amazing service. We always strive for a smooth ride! Thank you for the recommendation! 👍 #ColemanTaylorTransmission #CustomerAppreciation
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Thanks for the glowing recommendation! 🌟 At Coleman Taylor Transmission, we take pride in making those pesky transmission troubles disappear! 🚗✨ Let us keep your wheels turning smoothly. #TransmissionExperts #SmoothRide
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Thanks for the kind words! At Coleman Taylor Transmission, we aim to be your friendly mechanic, making auto repairs feel like a breeze! 🛠️😊 We appreciate your support! #CustomerAppreciation #AutoCare
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We're thrilled to hear your truck is back to running like new! 🚛✨ At Coleman Taylor Transmission, we love giving vehicles a fresh lease on life—no magic wand needed! 🪄 Thanks for trusting us with your ride! #HappyCustomers #AutoCare
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Thank you for the kind words! We're thrilled to hear our team made your experience smooth as butter. 🛠️🚗 We promise to keep going above and beyond, because your recommendation is the best compliment! 🌟 #ColemanTaylorTransmission #AboveAndBeyond
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Wow! ?✨ We're thrilled to hear we got your truck back on the road faster than you can say “transmission”! Your kind words fuel our passion for helping drivers. ?? Thanks for the recommendation! #ColemanTaylorTransmission #RoadReady
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We're revved up by your amazing feedback! ?? Quick service and friendly faces are just our style! Thanks for letting us keep your ride smooth. We promise to always get you back on the road in no time! #TransmissionExperts #CustomerCare
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?✨ We’re thrilled to hear that our team made such a positive impact! Our goal is to keep your ride smooth and your questions answered! Thanks for the kind words—keep on driving and smiling! ? #CustomerService #TransmissionExperts
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We love hearing that our team hits the mark with great work and fair pricing! ?? Thanks for trusting us with your vehicle—keep those wheels turning! #AutomotiveExcellence #ColemanTaylorTransmission
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We're thrilled to hear that we could help get your Chevrolet road-ready! ?✨ Honesty and transparency are our middle names (well, not literally)! Thanks for trusting us; we’re always here for your vehicle’s needs! #TransmissionHeroes #AutoCareExperts
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Thanks for the kind words! We're on a mission to keep your wheels turning! ?? Whether it's a car, truck, or van, we've got you covered. Your trust in us means the world! #AutoExperts #ColemanTaylorTransmission ??
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?✨ We’re thrilled to hear that you had a fantastic experience with Sidney and the team! Keeping you informed is our priority (even more than napping in the shop! ?). Thanks for the recommendation! #TransmissionMasters #CustomerAppreciation
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Thanks for the “Great!!” review! ? We appreciate your enthusiasm and are thrilled to keep your ride running smoothly. Remember, we’re just a pit stop away for any auto needs! ?? #ColemanTaylorTransmission #RevvedUpForYou
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Big thanks for the awesome review! ?✨ Sidney and the team are here to shift gears in your favor with top-notch service. We're thrilled to keep your ride running smoothly! ? Keep cruising with confidence! #ColemanTaylorTransmission #AutoExperts
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Thanks for the rave review! ?? We pride ourselves on quick, professional service—it's like we give your car a pit stop at the speedway! ? Come see us again for all your transmission needs! #ColemanTaylorTransmission #FastService
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Thanks for the kind words! We're thrilled to hear we could help get your son's car back on the road. ?? If only fixing homework was as easy as fixing cars! ? #ColemanTaylorTransmission #AutoCare
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Thanks for the love! ?? At Coleman Taylor Transmission, we believe in quick fixes and fair prices—just like a good car ride! We appreciate your trust in us! #AutoCare #TransmissionPros
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? Quick service with no hiccups? Sounds like our kind of vibe! We're thrilled you had a smooth experience at Coleman Taylor Transmission. Thanks for trusting us with your vehicle! ?️ #FastAndReliable #ColemanTaylorTransmission
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Thank you for the kind words! We're all about timely repairs and clear explanations—no surprises here! ?? Your transmission is now shifting like a pro! #TransmissionExperts #CustomerCare
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