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Coastal Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9,276 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
495
Total ReScores
4.8
ReScore Average
81
Net Promoter Score ®

Business Details

About

Coastal Hyundai is conveniently located in Melbourne, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Coastal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Coastal Hyundai is conveniently located in Melbourne, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Coastal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(321) 723-4500

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
915 W. New Haven Ave. Melbourne, FL 32901
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9,276 Reviews)

BW
gravatar
Brooke W.
Satellite Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2024
0
Category: Service
Terrible MANAGEMENT
My husband and I purchased a vehicle in October 2023. The car has been a total disaster and lemon. it's been in the shop more times than I can count. The sales staff are wonderful. The managing staff are the worst! My car is at another dealership now for service. Coastal doesn't even have enough decency to provide us a loaner vehicle anymore. We've been sent to Thrifty, a very low end car rental company that does not accept our insurance provider. To rent from them we would have to purchase their insurance that creates a DAILY expense. I'm now relying on Lyft and Uber to go to work, run errands, and get through daily life. Managing staff will not answer calls, text messages, or emails. Calling the dealership does NO good because we are always told the managers are not there and we never get called back. We have even gone there to find a manager is there when we were told they were not. So, we are paying for car we bought, but I'm relying on Uber and Lyft for daily transportation. The least they could do is provide a loaner car to offset the cost expenses from the warranty deductibles and daily ride sharing expenses! it's heartbreaking what we've been through and trading is not an option because there is not enough equity in the car yet! We have been completely taken for a ride, abandoned, and left completely alone to advocate for our consumer rights! We have never been treated so badly by MANAGERS of a car dealership!
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