Business Solutions
SureCritic / Auto Maintenance / Classic German Motors
business image

Classic German Motors

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,037 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Fine European motorcars are built to very high standards of quality and detail. At Classic German Motors, we work hard to apply these same high standards to the servicing and repairing of your automobile. ​

We provide complete service and repair on new and old Audi, BMW, Mercedes-Benz, VW, Volvo, and Mini automobiles, including factory Fine European motorcars are built to very high standards of quality and detail. At Classic German Motors, we work hard to apply these same high standards to the servicing and repairing of your automobile. ​

We provide complete service and repair on new and old Audi, BMW, Mercedes-Benz, VW, Volvo, and Mini automobiles, including factory maintenance and inspection services while the cars are still under warranty.

Services:
Oil services​
Brake repair
Tires
State of the art 4-wheel alignment
​Steering and suspension
​Emissions systems (check engine light)
Engine diagnosis and repair
​Diesel engines
Exhaust systems
Electrical and electronics
Climate controls (A/C and HVAC)
Pre-purchase inspection
Information and communication
Fuel systems maintenance and inspection services
Starting, battery and charging systems
Electric vehicles and hybrids
Body and accessories
​Lighting, SRS, sound systems, navigation, drive assist (ADAS) ...more

Categories
Auto Maintenance, European Auto Repair, Car Maintenance
Contact
(626) 577-2240
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1818 E Walnut St Pasadena, CA 91107-3539
Get Directions
Classic German Motors' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,037 Reviews)
Write a Review
Recent Reviews
Verified Customer
Altadena, CA
Mercedes-Benz SLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent and reliable service
Can’t say enough about the excellent service.
AO
gravatar
ADRIAN O.
Los Angeles, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Bmw 2016
Good service and gray job thank you for fix my car
LF
LISA F.
Sierra Madre, CA
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Customer
Classic in every way just like the name of the shop
VP
gravatar
VICTORIA P.
West Hollywood, CA
Mercedes-Benz Maybach S600
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
BEST SERVICE EVER!
As always, CGM is the best. They are fair, fast and highly skilled. You will never be disappointed. Thank me later! 😎
MM
gravatar
MARK M.
Pasadena, CA
Mercedes-Benz E550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
So honest.
Repair only what is necessary. Tim my 1st visit I was hooked. A possible 3k to remove dash to fix AC. John called said they found issue without doing that having to do that. Cost $100. Wow! Customer ever since.
CM
gravatar
CHRIS M.
San Marino, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Incredible service
John and his team were all so friendly, informative and timely. He called me within a few hours to tell me what was wrong with my car and that it would be done by end of day. My husband was out of town so their driver dropped me off and picked me up as well. The bonus was that they also washed my car!
SR
Susan R.
San Gabriel, CA
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Susan said the service was impeccable, prompt, efficient, they were pleasant to deal with.
Recommended
WB
gravatar
WARREN B.
Pasadena, CA
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
I appreciate the reminders
It is great to get service reminders and very valuable to receive timely updates on the car being serviced. We have never been disappointed.
SS
gravatar
STEPHEN S.
Altadena, CA
Mercedes-Benz CLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Vehicle repair
Outstanding service!
CM
gravatar
CHRISTPHER M.
Los Angeles, CA
Mercedes-Benz 190E
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Puddles galore...
I noticed small puddles in my parking space. The fellas at CGM took a look, they gave me an estimate, we set a date and they completed the work on time. Great job! Thanks again CGM...
IC
ILSE C.
Sierra Madre, CA
Mercedes-Benz C220
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
They took in the car when I wanted and completed repairs in one day.
They took in car when I wanted and completed repairs in one day.
SG
SUSANNA G.
Monrovia, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Outstanding Experience
I left the Mercedes dealership (after 6 years of service) due to a bad experience, and came to Classic German Motors. I was drawn to their excellent reviews. I completely agree! I appreciate their attention to detail, service, and great communication. I couldn’t be happier! I am sorry that I didn’t find them sooner! Also, had to rent a car and that was not only super easy, it was quick. I highly recommend Classic German Motors!
Verified Customer
Altadena, CA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Honest Service
I can trust these folks to be honest and competent.
PT
PAMELA T.
Pasadena, CA
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
You can always trust Classic German Motors!
I have been a customer for 14 years and John and Steve run a very professional business. They are honest and do excellent work. Many friends of mine go there and they all say the same thing. You can count on John and Steve to take outstanding care of your car. 10 stars!
BL
gravatar
BOBBIE L.
Pasadena, CA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Best place in Pasadena!
Love the work and love the staff even more!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.