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Citywide Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(823 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

CITYWIDE AUTO CARE is your complete automotive service & repair facility. We also we handle all FLEET vehicles. CITYWIDE is a preferred vendor to all fleet management providers. If you drive a company fleet vehicle. We can handle all service & repair needs. We are FLEET SPECIALIST! CITYWIDE is also a proud award winning AAA approved CITYWIDE AUTO CARE is your complete automotive service & repair facility. We also we handle all FLEET vehicles. CITYWIDE is a preferred vendor to all fleet management providers. If you drive a company fleet vehicle. We can handle all service & repair needs. We are FLEET SPECIALIST! CITYWIDE is also a proud award winning AAA approved facility, ASE licensed certified shop, CARMAX warranty approved, REPAIR PAL certified shop, and a member of the chamber of commerce. CITYWIDE AUTO CARE has been service ORANGE COUNTY sense February of 2002!! You can count on us! ...more

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(714) 761-8330
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6026 Cerritos Ave Cypress, CA 90630
Get Directions
Citywide Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(823 Reviews)
Write a Review
Recent Reviews
DS
DAVID S.
Cypress, CA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
8
I couldn’t be more happy with my visit.
Great customer service.
Manager from Citywide Auto Care responded on 02/17/2025 10:06 AM

Thank you :)

Citywide Auto Care Team

LB
LORENZO B.
Bellflower, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Service performed
Once again I am very pleased with the service of my vehicle by Rod and his crew members. They are always respectful when you first come into the door and the same way in your way out. They also do courtesy checks and top off your fluids for no extra charge! They will let you know if they see something of concern without pressing you to spend more money which i really appreciate. I highly recommend this place.
Manager from Citywide Auto Care responded on 02/14/2025 06:20 AM

We are so happy to hear that!

Citywide Auto Care Team

DT
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DEE T.
Fullerton, CA
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
My car in for maintenance and drive it home running like new
Back to my shop where the owner Joe shows you that he cares about more then just doing a great job on your vehicle but he truly cares about you and your safety
Also Rod at front desk alway very polite
And does a great job.
All the the workers are awesome!
Can’t say enough about this shop so if you are looking for one you should give this shop a try .
Manager from Citywide Auto Care responded on 02/14/2025 06:13 AM

Hi Dee! We are so happy to hear that! Thank you for always counting on us!

Citywide Auto Care Team

GH
GARY H.
Los Angeles, CA
Mazda CX-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Super Fadt and efficient
Needed car back for an appointment booked in and done in 2 hrs - would recommend these guys for all you car work 100%
Manager from Citywide Auto Care responded on 02/13/2025 11:05 AM

Those words are so appriciated!!

Citywide Auto Care Team

Verified Customer
Cypress, CA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Wheel Bearing hub assembly
Rod at city wide is great. Honest, straightforward, and does a complete job. Will be going back again when needed. I trust him. Period.
Manager from Citywide Auto Care responded on 02/10/2025 06:13 AM

Thank you!

Citywide Auto Care Team

PW
PAT W.
Seal Beach, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Service
Always receive great service from City Wide
Manager from Citywide Auto Care responded on 02/10/2025 06:12 AM

Thank you :)

Citywide Auto Care Team

RS
ROSALINDA S.
Anaheim, CA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
My car was leaking oil and was professionally fixed
City wide auto is the only place to go !! Very professional staff great work and so honest I have had my car there multiple times and each time all problems have been taken care of..HIGHLY RECOMMEND CITY WIDE AUTO 🚘 👍
Manager from Citywide Auto Care responded on 02/06/2025 04:06 AM

Thank you so much for those kind words :)

Citywide Auto Care Team

GC
GINA C.
Newport Beach, CA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Citywide Auto Care
Always very helpful and a good job done each and every time- that’s why I always go back there and recommend to everyone!
Manager from Citywide Auto Care responded on 02/06/2025 09:18 AM

Thank you!

Citywide Auto Care Team

VA
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VICTORIA A.
Stanton, CA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Loyal Customer
This is always accommodating and professional. Their prices are fair and Rod goes out of his way to work with your schedule. I always get an honest answer. I bought 4 tires and asked them to check my brakes and my oil and I was told both were fine. I never feel like they are trying to upsell me. Hence I have been going there since 2014
Manager from Citywide Auto Care responded on 02/04/2025 03:48 AM

Thank you :)

Citywide Auto Care Team

PR
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PETER R.
Seal Beach, CA
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Starting issue diagnosis
I have never been to an auto service center that really takes care of its customers. They are the most honest and thorough team I have ever experienced.
Thank you Joe and team.
Manager from Citywide Auto Care responded on 01/29/2025 03:26 AM

We appreciate the honest words!

Citywide Auto Care Team

RB
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RAY B.
Los Alamitos, CA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
City Wide always does a great job for me
Had problems with car starting. They were able to get my car fixed two days earlier than they thought with a limited crew. We always take our 2 vehicles to them when we need help. I will always use them.
Manager from Citywide Auto Care responded on 01/28/2025 08:38 AM

Thank you for such kind words :)

Citywide Auto Care Team

AH
gravatar
ANTHONY H.
Artesia, CA
Nissan Rogue
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/21/2025
verified customerVerified Customer
2
Diagnostic for fuel system
I took my car in for an issue, where the car turned off while driving, and it seemed like a fuel delivery issue. After talking through it with the staff, I suggested it might have been low on gas and asked that they check this first by adding some gasoline. It ended up just being low on gas, but the diagnostic fee check this seemed rather high.
Manager from Citywide Auto Care responded on 01/23/2025 03:38 AM

Hi Anthony, 
We are so sorry to hear that you are unhappy with our price, while we understand, we do have a team of Technicians that are highly quailifed and certified to get that job done.

Citywide Auto Care Team

Verified Customer
Buena Park, CA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great overall experience
Scope of work was explained in detail and job was done accordingly
Manager from Citywide Auto Care responded on 01/20/2025 05:02 AM

Thank you so much for those kind words!

Citywide Auto Care Team

AT
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ANGEL T.
Cypress, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Awesome Service! I always appreciate Rod and the Auto Family for always looking out for me and my vehicle.
Awesome experience.
The customer service is always fantastic and Rod is always giving me the best treatment for my vehicle.
The team always helps !
Manager from Citywide Auto Care responded on 01/16/2025 11:39 AM

We are so happy that you have always gotten the help you need!

Citywide Auto Care Team

IA
ISABEL A.
Orange, CA
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Excellent
Knowledgeable and reliable. Clearly explained what needed done. Would recommend to anyone.
Manager from Citywide Auto Care responded on 01/16/2025 11:40 AM

Thank you for those words!

Citywide Auto Care Team

Displaying Review 1 - 15 of 823 in total
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