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Citywide Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(868 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

CITYWIDE AUTO CARE is your complete automotive service & repair facility. We also we handle all FLEET vehicles. CITYWIDE is a preferred vendor to all fleet management providers. If you drive a company fleet vehicle. We can handle all service & repair needs. We are FLEET SPECIALIST! CITYWIDE is also a proud award winning AAA approved CITYWIDE AUTO CARE is your complete automotive service & repair facility. We also we handle all FLEET vehicles. CITYWIDE is a preferred vendor to all fleet management providers. If you drive a company fleet vehicle. We can handle all service & repair needs. We are FLEET SPECIALIST! CITYWIDE is also a proud award winning AAA approved facility, ASE licensed certified shop, CARMAX warranty approved, REPAIR PAL certified shop, and a member of the chamber of commerce. CITYWIDE AUTO CARE has been service ORANGE COUNTY sense February of 2002!! You can count on us! ...more

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(714) 761-8330

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6026 Cerritos Ave Cypress, CA 90630
Citywide Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(868 Reviews)

MG
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MIKE G.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
I knew I could count on them!
My Daughter had a problem with her car stalling sporadically and she took it to another mechanic. After several attempts to solve the problem to no avail, she agreed to try Joe at CityWide. In just a couple of days he traced it to a faulty part and resolved the issue. She now says it’s like a new car! I knew I could count on CityWide!
Quality service at a fair price!

DL
DIOSDADO L.
Buena Park, CA
BMW 325i
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2025
verified customerVerified Customer
8
Good
Safisfactory
Manager from Citywide Auto Care responded on 06/20/2025 04:57 AM

Thank you!

Citywide Auto Care Team


SS
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STEVE S.
Los Alamitos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Rear brake replacement.
As usual, citywide did a great job. I needed the rear brakes replaced and Citywide repaired my car in a timely manner! Great service all the time.!
Manager from Citywide Auto Care responded on 06/19/2025 06:20 AM

Thank you so much for your kind words and continued trust in Citywide! We're glad we could get your rear brakes replaced quickly and efficiently. It’s always our goal to provide great service every time, and we truly appreciate your loyalty. Looking forward to helping you again whenever you need us!

Citywide Auto Care Team


NM
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NANCY M.
Huntington Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
9
My go-to
A long-time customer. Always happy with the service.
Manager from Citywide Auto Care responded on 06/19/2025 06:22 AM

Thank you for being a loyal customer and making us your go-to! We truly appreciate your continued support over the years and are always happy to provide the service you’ve come to rely on. Looking forward to seeing you next time!

Citywide Auto Care Team


DD
DON D.
Buena Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Fast, friendly, and fantastic!
Rod got me in right away and diagnosed my car's brake problems. He had one of the mechanics give me a ride back home while I waited for the work to be finished. It wasn't long before he had him come pick me up again. I was in and out in no time. The charges were very reasonable.
Manager from Citywide Auto Care responded on 06/19/2025 06:21 AM

Thank you for the fantastic review! We're so glad Rod and the team could take care of you quickly and make the process smooth from start to finish. Providing fast, friendly service—and making sure you're comfortable while we work—is what we strive for. We appreciate your trust and hope to see you again whenever you need us!

Citywide Auto Care Team


Verified Customer
El Monte, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
7
Good service
Good service
Manager from Citywide Auto Care responded on 06/13/2025 12:41 PM

Thank you!

Citywide Auto Care Team


Verified Customer
Seal Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Friendly, fast and reliable
Work was very reasonably priced, almost half of what Toyota wanted for the same service.
Really appreciate the complementary shuttle service to and from the house.
I will definitely be back for any further repairs.
Manager from Citywide Auto Care responded on 06/13/2025 08:27 AM

Thank you so much for the kind words! We're thrilled to hear that you found our service friendly, fast, and reliable. We’re especially glad the pricing and complimentary shuttle made the experience even better for you. We truly appreciate your support and look forward to helping you again with any future repairs!

Citywide Auto Care Team


DT
DEBORAH T.
Lakewood, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
They care
Rod and the team will take the time to explore the options with you to make sure that you’re not having work done that you don’t need and that you truly have a solution for whatever was wrong with your car.
Manager from Citywide Auto Care responded on 06/12/2025 04:32 AM

Thank you so much for your kind words! We're glad to hear that Rod and the team were able to take the time to walk you through your options and ensure you felt confident in the work being done. Our goal is always to provide honest, thorough service and real solutions — never unnecessary repairs. We truly appreciate your trust and support!

Citywide Auto Care Team


JP
JUDY P.
Long Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Exceptional service!
The most experienced, thorough, honest, professional, and kind auto repair sraff that I have experienced. My concerns were addressed with incredible follow through by Rob. The findings were explained that there was no need for replacement or repair. My thanks to Rob and Victor. CityWide - my go to for auto repairs and concerns.
Manager from Citywide Auto Care responded on 06/12/2025 04:33 AM

Thank you so much for your wonderful review! We’re truly grateful for your kind words and are thrilled to hear that you had such a positive experience with Rod, Victor, and the rest of the CityWide team. We take pride in being honest, thorough, and transparent, and it's great to know that came through during your visit. Your trust means a lot to us, and we’re honored to be your go-to for auto repairs and concerns!

Citywide Auto Care Team


Verified Customer
Cypress, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
The servixe and people are nice here and good pricing for work done. Also AAA discount on work done.
When ever I need work done on my cars, I will be bring them here. I even found out that they do carmax warranty work on cars.
Manager from Citywide Auto Care responded on 06/12/2025 04:34 AM

Thank you for taking the time to leave us such a great review! We're glad to hear you had a positive experience with our team and appreciated the fair pricing and AAA discount. It's great that you found out we work with CarMax warranties too — we're always here to help make the repair process as smooth and convenient as possible. We truly appreciate your trust and look forward to seeing you next time your car needs service!

Citywide Auto Care Team


MJ
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MARTIQUE J.
Compton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great service
Thank you for the great service as always.
Martique Jenkins
Manager from Citywide Auto Care responded on 06/06/2025 07:17 AM

Thank you so much, Martique, for your kind words and continued support! We're grateful for the opportunity to serve you and always strive to provide top-notch service. Looking forward to seeing you next time—drive safe!

Citywide Auto Care Team


JF
JACK F.
Long Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Fast Service and Friendly Staff
The power steering on my son‘s Honda stopped functioning, and it was quickly diagnosed with future recommendations made within one day. Very friendly service.
Manager from Citywide Auto Care responded on 06/03/2025 06:08 AM

Thank you for those words :)

Citywide Auto Care Team


JL
JERRY L.
Buena Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Service
They are very thorough, and check everything I asked them to.
Rod is a great service manager as he really knows his stuff
Manager from Citywide Auto Care responded on 06/03/2025 06:08 AM

We take so much prid in our work!

Citywide Auto Care Team


MC
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MINH C.
Stanton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Good !!
Victor did a good job in repair my vw rabbit .
Manager from Citywide Auto Care responded on 06/03/2025 06:08 AM

Thank you:)

Citywide Auto Care Team


OR
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OTTO R.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
SUV
Highly Recommend and Excellent Service
Manager from Citywide Auto Care responded on 06/03/2025 06:09 AM

Thank you!

Citywide Auto Care Team


Displaying Review 1 - 15 of 868 in total
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