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Chet's Car Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,454 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Chet's Car Care is a family owned business with 12 service bays providing quality automotive repairs and tires to drivers in Madison, Sun Prairie, Cottage Grove, Waunakee, and surrounding communities throughout Dane County, Wisconsin.

Since 1968, Chet's Car Care has been committed to you, our customer, and you will always be our top
Chet's Car Care is a family owned business with 12 service bays providing quality automotive repairs and tires to drivers in Madison, Sun Prairie, Cottage Grove, Waunakee, and surrounding communities throughout Dane County, Wisconsin.

Since 1968, Chet's Car Care has been committed to you, our customer, and you will always be our top priority. We understand that your car is important to you, so we do our best to get you back on the road as soon as possible while making your safety our top priority. We offer our customers complimentary fluid top-offs and tire air checks in our covered drive through. Bring your passenger car, light truck, diesel engine, or SUV to Chet's Car Care and you'll receive expert automotive repairs. Our ASE-certified technicians are trained to accurately diagnose automotive issues the first time!
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(608) 249-9887

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2020 Aberg Ave Madison, WI 53704-4212

Affiliations

AAA - Approved Auto Repair
ASE
Chet's Car Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,454 Reviews)

SB
SAM B.
Stoughton, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Prompt service at reasonable price
Called same day and they were able to fit me in for a quick oil change at less cost than a dealership. Cool environment inside with personable staff.

Verified Customer
Stoughton, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great friendly service
They asked questions, gave an estimate. Comfortable atmosphere.

JD
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JESSIE D.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Never disappointed
I have taken every vehicle I've owned over the past 17 years to Chets. Fair prices and the biggest part that keeps me coming back, the honesty and hard work. My husband is a great mechanic, but he has so much on his plate. Other than him, these are the only other folks I trust to take care of my cars. Thank you Chets for keeping my family safe on the road.

JH
JEAN H.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Great place!
Very good service! And thoughtful

EM
Elizabeth M.
Madison, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Spoke with Matt. He said she was happy with the service but it was expensive.
Recommended

JO
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JOHN O.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
I’ll be back.
Waited 2 weeks to get in but they jumped on it when I dropped it off and even gave me a ride home. The mechanic diagnosed and corrected the StabiliTrac problem with my 2011 Chevy Equinox that same day. In doing so he noticed a number of other suspension and steering issues needing attention and provided an estimate. Will likely have those repairs done sometime in the future.

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Prompt Service
Chet's Car Care was prompt in fixing my vehicle and communicated with me. I am pleased.

CJ
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CHRISTOPHER J.
Cottage Grove, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Excellent work replacing a thermostat and flushing the cooling system
Always quality diagnostic and repair services at Chet's Car Care Center at a reasonable price!

MM
MULBAH M.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Wonderful experience
I am satisfied with the servicing of my car because they when beyond what I did say and did tremendous work.

KR
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KARL R.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Another great experience at Chet’s
Chet’s is an excellent car care facility in a great location.
Prompt, courteous service and fair prices.
They give great advice and don’t pressure you in any way.
I highly recommend Chet’s for your car care needs.

DR
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DEBRA R.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Always Excellent Service
We always have a good experience with Chet's, They're friendly and professional, explained everything that was going on with our vehicles. My husband and I will always return for all of our car and truck needs..

PP
Pam P.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Pam said her experience was very good, they were very considerate and got her from point A to point B.
Recommended

JH
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JOHN H.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
12/10 stars - superior service and value!
My recent visits have been tremendous. Great service, friendly staff, and no-nonsense upsells. I feel like they genuinely just want to help keep your vehicle running and not running up the bill. They absolutely have my highest recommendation!

SB
SANDRA B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent service
I have been looking for a local repair shop for quite awhile. As we all know dealerships will take you for as much money as they can. I got prompt same day service on my repairs. The shuttle service is also a plus when you live alone. I will be recommending this shop to anyone that needs service.

SK
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STACIE K.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Quality car care
The folks at Chet’s know what they’re doing. They genuinely know there cars and don’t leave me feeling like I have been scammed. Honest, high quality car care is what they have provided to me for 11 years.
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