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Cech Auto Eustis

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(734 Reviews)
72
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Score Details

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
72
Net Promoter Score ®

Business Details

About

Welcome to Pro Auto Care, your source for quality auto repair you can trust.
Located in Eustis, FL, we service all makes and models, and with 3 ASE Certified Master Technicians on staff, you can be sure that your car will be fixed fast, the first time you bring it in. We also back up our work with a 24 month/24,000 mile warranty on most Welcome to Pro Auto Care, your source for quality auto repair you can trust.
Located in Eustis, FL, we service all makes and models, and with 3 ASE Certified Master Technicians on staff, you can be sure that your car will be fixed fast, the first time you bring it in. We also back up our work with a 24 month/24,000 mile warranty on most repairs - parts and labor!

We serve the Eustis, Mount Dora, Tavares, Umatilla communities and the surrounding areas. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(352) 308-8396
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
19144 State Rd 44B Eustis, FL 32726
Get Directions
Cech Auto Eustis' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(734 Reviews)
Write a Review
Recent Reviews
JJ
gravatar
JAN J.
Mount Dora, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/17/2025
0
ABSOLUTE CROOKS!!
ABSOLUTE WORST MECHANIC WE'VE EVER DEALT WITH! DO NOT BRING YOUR VEHICLE HERE!! Add this place to the list of dishonest, unethical CROOK mechanics. They DO NOT CARE about building relationships with their customers or even doing good work. Josh the owner is a grumpy jerk with zero customer service skills. His area manager, Carlos, had to apologize for his behavior. That alone should give you some indication on how he runs his business. We paid for them to change out the sensors in our Nissan Frontier. My husband picked up the vehicle and before he even reached the first stop light the vehicle broke down. Turns out they put in bad aftermarket sensors that don't work. When we called them about this, they wanted to charge us another $200 to diagnose the problem. Why would we pay $200 to diagnose whether or not they did a good job? This would just give them the opportunity to find "other issues" that we would now have to pay for. We decided to take it to another mechanic who is 45 minutes away since we've used them before and they've done good work. They immediately knew what the issue was, they took out the bad sensors that Cech had put in and replaced them with good ones. That solved the issue, the car works great now. We called Cech and asked that we be refunded the money we paid them. Their immediate answer was a very rude 'No'. After much back and forth, they finally agreed to refund us the money, but only for the parts and not for the labor, because they knew they could get a refund from the manufacturer for the parts. When we ask for a refund on the labor as well, (because why would we pay for the labor on a repair that was not done), they flat out refused to refund us. When we returned the sensors to them they only refunded us for 2 of the 3 sensors. All in all we are out $500 on a repair that was not done. Don't waste your hard-earned money on these people. If you do, just expect to get ripped off like we did. Just know that whatever response Cech decides to make to this review, my review is honest and complete. If you look at some of their other negative reviews, they have a habit of calling their customers liars or deflecting by saying 'You must have the wrong business'. Perfect example of the pot calling the kettle black. Check their Yelp reviews too, they have a much lower score there.
JJ
gravatar
J J.
Eustis, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/17/2025
0
ABSOLUTE CROOKS!!
ABSOLUTE WORST MECHANIC WE'VE EVER DEALT WITH! DO NOT BRING YOUR VEHICLE HERE!! Add this place to the list of dishonest, unethical CROOK mechanics. They DO NOT CARE about building relationships with their customers or even doing good work. Josh the owner is a grumpy jerk with zero customer service skills. His area manager, Carlos, had to apologize for his behavior. That alone should give you some indication on how he runs his business. We paid for them to change out the sensors in our Nissan Frontier. My husband picked up the vehicle and before he even reached the first stop light the vehicle broke down. Turns out they put in bad aftermarket sensors that don't work. When we called them about this, they wanted to charge us another $200 to diagnose the problem. Why would we pay $200 to diagnose whether or not they did a good job? This would just give them the opportunity to find "other issues" that we would now have to pay for. We decided to take it to another mechanic who is 45 minutes away since we've used them before and they've done good work. They immediately knew what the issue was, they took out the bad sensors that Cech had put in and replaced them with good ones. That solved the issue, the car works great now. We called Cech and asked that we be refunded the money we paid them. Their immediate answer was a very rude 'No'. After much back and forth, they finally agreed to refund us the money, but only for the parts and not for the labor, because they knew they could get a refund from the manufacturer for the parts. When we ask for a refund on the labor as well, (because why would we pay for the labor on a repair that was not done), they flat out refused to refund us. When we returned the sensors to them they only refunded us for 2 of the 3 sensors. All in all we are out $500 on a repair that was not done. Don't waste your hard-earned money on these people. If you do, just expect to get ripped off like we did. Just know that whatever response Cech decides to make to this review, my review is honest and complete. If you look at some of their other negative reviews, they have a habit of calling their customers liars or deflecting by saying 'You must have the wrong business'. Perfect example of the pot calling the kettle black. Check their Yelp reviews too, they have a much lower score there.
TK
Tony K.
Mount Dora, FL
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2023
verified customerVerified Customer
Category: Service
Tony said they're outstanding, they work with him and they try to give him the best deal.
Recommended
MA
Michael A.
Eustis, FL
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2023
verified customerVerified Customer
Category: Service
Michael said they do good work, and they stand behind the work.
Recommended
JS
Jim S.
Mount Dora, FL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2023
verified customerVerified Customer
Category: Service
Jim said they were good, he had used them before, they had been good to him and they were simply good people.
Recommended
DD
Doug D.
Mount Dora, FL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2023
verified customerVerified Customer
Category: Service
Doug said they were honest, got him in and got him out in a timely manner.
Recommended
JH
Judy H.
Sorrento, FL
Toyota Camry Solara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2023
verified customerVerified Customer
Category: Service
Judy said they always do a good job. She really appreciates Kelli for picking her up, and the service was really nice.
Recommended
LA
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Lee a.
Mount Dora, FL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2023
verified customerVerified Customer
10
They were able to fix the problem quickly.
I have had a lot of automotive issues over the last few years. There have been times where I brought a car back to the mechanic 2-3 times, paid thousands of dollars, and the car never worked right.

This was the opposite experience. They told me what was wrong with the car, then they were able to get the part in earlier than expected. The work was done quickly, and when I got the car back it actually worked better than it did before.
FL
Fred L.
Eustis, FL
Mazda Mazda5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2023
verified customerVerified Customer
Category: Service
Fred said everything he expected to be done was done, it was efficient, it was on time, and it was a good experience.
Recommended
Verified Customer
Mount Dora, FL
Volkswagen New Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2023
verified customerVerified Customer
10
Fast and courteous service on a 2000 VW Beetle
Cech went the extra mile to diagnose a faulty immobilizer/key system. I can't recommend an old VW Beetle, but I can highly recommend Cech Auto of Eustis, Florida.

-An extremely satisfied customer.
TM
Tanisha M.
Sorrento, FL
INFINITI Q70L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2023
verified customerVerified Customer
Category: Service
Tanisha said they are amazing. They get stuff done very quickly. They are forthright with telling her what is going on with vehicle and what needs to be done.
Recommended
TG
gravatar
Todd G.
Eustis, FL
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2023
verified customerVerified Customer
9
Great Customer Service
We brought our 1990 Toyota 4-Runner in for some maintenance work and the team was very thorough in their diagnosis of what the vehicle needed. Kelly was on top of letting us know what was happening and turn-around time for the completed work with consistent communications via text/phone. We were very happy with our experience and would highly recommend them.
Verified Customer
Mount Dora, FL
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2023
verified customerVerified Customer
10
Needed an emergency repair and they helped me out
My car is serviced here regularly but the engine light came on and the car began chugging horribly so I drove it directly there and they got the part and fixed my problem in a few hours. I was very pleased and grateful. Car drives smoothly now. Thank you.
LM
gravatar
LEWIS M.
Mount Dora, FL
INFINITI Q50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2023
verified customerVerified Customer
9
Oil change and tire rotation
Did superb job. Plus checked fluid levels etc.
BP
Bonnie P.
Eustis, FL
Kia Forte 5-Door
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2023
verified customerVerified Customer
Category: Service
Bonnie said they treated her very well. She also said she will be a repeat customer.
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