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Carvana Home Office

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(2,619 Reviews)
52
Write a Review
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Score Details

5 stars
66%
4 stars
11%
3 stars
7%
2 stars
5%
1 star
8%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
52
Net Promoter Score ®

Business Details

Categories
Contact
(800) 333-4554
No Business Hours Provided

Business Hours

* No Time Zone Provided
1930 West Rio Salado Parkway Tempe, AZ 85281
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Carvana Home Office's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(2,619 Reviews)
Write a Review
Recent Reviews
JP
gravatar
Jeanette P.
East Hartland, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2025
0
Awful company
I purchased a car but wasn’t happy with it. Good luck trying to return it. I scheduled a date for return and 11 hours later and I’m still waiting for someone to arrive. To make matters worse, I’m being told I’m responsible for the car until they pick it up. My responsibility ended when we agreed to a pick up date. Your delay is not my fault. Shifting liability to me because you failed to pick up the car is a poor practice. This is a bad business and I am complaining directly to my attorney general about my experience. I’m sure you are trying to stiff me with the purchase.
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