Carvana Home Office

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Latest Reviews
JP
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Jeanette P.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2025
0
Awful company
I purchased a car but wasn’t happy with it. Good luck trying to return it. I scheduled a date for return and 11 hours later and I’m still waiting for someone...

FG
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Frank G.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/23/2024
0
$64k truck with 18k miles and BALD TIRES!
Purchased 2023 truck with 18k miles. When arrived tires are almost bald. Even their own delivery driver noted the tires. Carvana and Silver rock refuse to...

SS
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Sydney S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2024
0
Late delivery and illegal tint
A year ago, my car pick-up was late because I was informed illegal tint needed to be removed from the window's, a day before I was supposed to pick it up. A...

MR
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Michael R.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/06/2024
0
Bait and switch tactics, false advertising.
We recently purchased two 2017 Jeep wranglers from carvana. This is the second and third purchase from carvana in the last several years. Our original...

KL
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Kurt L.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/07/2024
5
Don't pick up or receive vehicle in the Dark!
Don't pick up your vehicle at night. .ake sure you check everything during daylight hours. I got a toyota highlander for my wife and we picked it up after...