business image

Carter Radiator Air Conditioning & Heating Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,121 Reviews)
91

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores
4.5
ReScore Average
91
Net Promoter Score ®

Business Details

About

Serving Little Rock for Over 70 Years-Foreign & Domestic-Computer Diagnostics-Auto & Heavy Equipment-Cooling System Specialists- Open Mon-Fri 7:30 am-4:30 am. Serving Little Rock for Over 70 Years-Foreign & Domestic-Computer Diagnostics-Auto & Heavy Equipment-Cooling System Specialists- Open Mon-Fri 7:30 am-4:30 am.

Categories
Auto Repair, Car Maintenance, Import Auto Repair
Contact
(501) 374-6089
Closing in 46 minutes
Business Hours

Business Hours

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2505 Wright Ave Little Rock, AR 72202-6167
Carter Radiator Air Conditioning & Heating Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,121 Reviews)

Verified Customer
Austin, AR
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/02/2025
verified customerVerified Customer
2
Price surprise
Took our vehicle for an oil change for the second time with this company.
I asked if they do tire rotations too, was told yes. We left thinking it was part of the oil change price.
Went to pay afterwards only to find out tire rotations was an extra price and the labor costs increased. She should have explained up front before we dropped the car off.
Price was more than the dealership and the dealership vacuums the car.
Pricing should be up front.
DANIEL T. from Carter Radiator Air Conditioning & Heating Service responded on 12/03/2025 09:22 AM

We are sorry that you had this type of experience.  We have changed your oil in the past and the price has been within range of that due to increase in oil and filter cost.  When you requested to add an additional service we do charge for that service.  The service writer should have mentioned an increase in the cost.  We did give you 70$ of loyalty credit which made this bill less than half of the original.  Give me a call and we can discuss a solution to your frustration.  Thanks,  Daniel Taylor

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