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Carr Auto Body

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(28 Reviews)
73
Write a Review

Score Details

5 stars
78%
4 stars
12%
3 stars
6%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
73
Net Promoter Score ®

Business Details

Categories
Contact
(503) 520-4123
No Business Hours Provided

Business Hours

* No Time Zone Provided
10075 SW Canyon Rd Beaverton, OR 97005-1924
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Affiliations

Carr Auto Body's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(28 Reviews)
Write a Review
Recent Reviews
HJ
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Heather J.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Wonderful experience.
This was my first time needing my car repaired. I found the staff to be courteous, timely and responsive. Scott Hepner was very professional and helpful throughout the process. It was extremely frustrating dealing with insurance and he was instrumental in getting things processed.
CM
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Clara M.
SUBA Crosstrek Sport w/Continuously Variable Transmissi
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/18/2024
verified customerVerified Customer
5
Lack of communication
They don’t communicate. I get people are busy but it only takes 5 mins to make a phone call or leave a voicemail. Sol is the redeeming factor for this shop.
GB
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George B.
SUBA Ascent Limited w/7-Passenger Seating
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/15/2024
verified customerVerified Customer
3
Poor Communication
Poor/ No communication throughout the repair process. Repair took twice as long as they told me it would. Repair looks good though.
Mike H. from Carr Auto Body responded on 04/19/2024 01:23 PM

We’re pleased to hear that you’re satisfied with the final repair outcome. However, we’re sorry to hear about your experience with the repair duration and communication. This is certainly not the level of service we strive to provide. Your feedback is valuable, and we will use it to improve our processes to ensure a better experience for our customers in the future. Thank you for bringing this to our attention.

CH
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Carlene H.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2024
verified customerVerified Customer
10
Good job
Knows about fixing damage on Subaru’s. Workers do an outstanding job.
ND
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Neelam D.
SUBA Ascent Premium w/7-Passenger Seating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2024
verified customerVerified Customer
10
Fast and friendly service!
The folks at the auto body shop fixed my car real quick and did a great job. Highly recommend their service!
CL
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Christina L.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2024
verified customerVerified Customer
10
Very happy
I was happy with my repair
NP
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Norman P.
SUBA LEGACY, OUTBACK
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/01/2024
verified customerVerified Customer
7
Passenger door repair
They do very good work however they don't communicate very well
MS
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Mary S.
SUBA XV Crosstrek Limited Automatic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2023
verified customerVerified Customer
10
Top-notch repair, accommodating staff
The repair work was excellent as I expected, but what impressed me the most was the communication and the willingness to accommodate my unique situation.
KC
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Kenneth C.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2023
verified customerVerified Customer
9
Superb collision repair
Although it took almost a month for the repairs the results were superb. I can’t even tell there was an accident.
TB
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Tammy B.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2023
verified customerVerified Customer
10
Quality work
A drunk driver hit our unoccupied Subaru denting our bumper causing an inconvenience for us but Carr auto body did a great job fixing it.
KB
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Kathryn B.
SUBA Outback Limited PZEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2023
verified customerVerified Customer
10
Excellent Work and Excellent Customer Service
They made it very easy to navigate the insurance claim, inclined rental car. Also happy to see my car look amazing after the repair, including a deep detail or the interior. Thanks!!!
OD
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O'scannlain D.
SUBA Legacy Premium w/Continuously Variable Transmissio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2023
verified customerVerified Customer
9
Excellent
None
CL
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Craig L.
SUBA Outback R Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2023
verified customerVerified Customer
10
Outback dented and scraped back fenders
The service technicians are very experienced, good communicators and did excellent work. The work, was completed ahead of time and the car looked fantastic.
MM
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Mark M.
SUBA Outback R Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customerVerified Customer
10
2nd Accident Repair
I was T'boned in.a 4 lane intersection when a man ran a red light at 59 mph Hit just behind the driver door post. Knocked off the driver side rear wheel spinning the car 180 in middle of the intersection.
I had groceries, eggs, liquor, etc., in the back seat. Nothing broken and from the inside of the car you couldn't even tell the car was hit. No injuries. My GF and I walked away not a scratch.

The Carr Auto Body work for this accident and my recent being hit from behind was excellent. Both repairs made my car literally look like new again. Thanks Subaru for saving our lives. Thanks Carr for making the damage "dissapear".

PS. Both accidents were with other Subarus. The first a young father and his two kids in the back. The front of their car was smashed pretty good. But the kids and Dad were AOK!

MSM 2023
RR
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Rachel R.
SUBA Outback Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2023
verified customerVerified Customer
10
As good as it gets when having to deal with auto repairs!
Would definitely use them again.
Displaying Review 1 - 15 of 28 in total
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