business image

Carolina EuroWerks

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(21 Reviews)
57

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
57
Net Promoter Score ®

Business Details

About

At Carolina EuroWerks, European auto repair in Indian Trail, NC, is our specialty. No matter what European import vehicle you might be driving, our team has the equipment and know-how to service and repair it for you. Just give us a call! At Carolina EuroWerks, European auto repair in Indian Trail, NC, is our specialty. No matter what European import vehicle you might be driving, our team has the equipment and know-how to service and repair it for you. Just give us a call!

Categories
European Auto Repair, Auto Maintenance, Auto Repair
Contact
(704) 234-8888

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3111 Sun Valley Place Indian Trail, NC 28079
Carolina EuroWerks' Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(21 Reviews)

Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2025
verified customerVerified Customer
0
Horrible Experience
This place provided a horrible experience. I was quoted $3,600 for minor repairs, which felt like an attempt to take advantage of me. Additionally, I was charged a $204 diagnostic fee, despite never requesting a diagnosis, as I had already been informed of the required repairs by the BMW dealer. The staff at the front desk were rude and dismissive, showing little regard for my concerns. I strongly recommend avoiding this place and taking your vehicle elsewhere.
Your Trusted S. from Carolina EuroWerks responded on 01/27/2025 09:38 AM

Hi, you brought your vehicle in because of a heating/coolant issue, which required us to perform a diagnosis. Unfortunately, we can’t rely solely on another shop’s diagnosis, as we need to conduct our own to confirm the problem. Our professional technicians looked over your vehicle to diagnose the issue. They found that the completely wrong parts were installed on your vehilce, as our advisors tried to explain to you. This should not result in a negative experinece especially when we were patient, calm and we thoroughly explained the issues with your vehilce.  A quote was provided to you, but the decision not to move forward was ultimately yours. 

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