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Byrd's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(715 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

We are a family owned and operated auto repair shop. Proudly serving the Raleigh, Garner, and Clayton areas for 22 years! Our certified mechanics and highly skilled auto repair specialists provide the best in auto repair services for domestic and import automobiles of all makes and models. We are a family owned and operated auto repair shop. Proudly serving the Raleigh, Garner, and Clayton areas for 22 years! Our certified mechanics and highly skilled auto repair specialists provide the best in auto repair services for domestic and import automobiles of all makes and models.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(919) 779-2689

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 2:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2323 E Garner Rd Raleigh, NC 27610-9665

Affiliations

ASE - Master Certification
NAPA
Byrd's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(715 Reviews)

CB
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CRAIG B.
Clayton, NC
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
New brake pads all the way around and two new rotors in the front
As always with Byrds automotive Jim and his sons do a fantastic job this time was new pads and new rotors and the pads were still under warranty from the last time I had them done at Byrds been going to him for I think 13 years 14 years wouldn't even think of another mechanic

LB
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LAURA B.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Professional, courteous, honest
Zach has followed in his father's footsteps. He is a talented mechanic, honest, kind, and all around good person.

JF
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JAMES F.
Clayton, NC
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Great professional and thorough service.
I just started driving my 1995 Ford F150 truck again after not driving it for a number of years. It only has 147,000 miles on it, but it needed a great deal of maintenance to make me confident it could be driven safely. The truck needed a thorough check – bumper-to-bumper – to make sure everything under the hood was in top condition. My nephew has been working at Byrd’s for over a year, and I could think of no one I’d rather trust with my truck than him. While they are extremely busy, he was able to put the truck in-line and give it a great once-over. He provided me a very detailed and thorough estimate of what needed to be done on the truck, and I gave him the green light to fix everything that he thought needed to be fixed. After a few days, I got my truck back and told him it drives like it did when I drove it off the lot back in 1995. I’ll be taking all of my vehicles to Byrd’s from here on out.

ET
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EVA T.
Goldsboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Honest, Reliable, Professional
Dependable and reliable team to bring your vehicle for anything you need, from oil change to major work.
Fair pricing and you know that the job is done correctly.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Quick Repair at a Fair Price
Repair was quick and the price was very reasonable. Very responsive and excellent Customer service.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Good Work Fair Prices
Same day service reasonable price

SM
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SHARON M.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Know their stuff!
Don't you hate it when a warning light comes on and doesn't go off? So thankful I can always call Byrd's and they work me into their schedule to check out things. This one wasn't as bad as it could have been, but they went the extra mile to be sure all was well with my airbag system. Byrd's is always reliable, always honest, and the best auto shop around!

CM
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CHRIS M.
Garner, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Brought my 2009 Ford Escape back to life!!
I have been coming to Byrd’s for years because I just about trust them more than any other auto shop. Granted, I’ve had a time or two where I’ve dropped my car off and they weren’t able to look at it within my short time frame, as they are busy. But this last time I was afraid that my truck was an absolute goner due to it overheating and smoking. As it turns out, they were able to fix the water leak it had and replace the thermostat - and I was back in business! I simply can’t recommend them highly enough, as they are great people and know their cars!!

VM
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VERONICA M.
Garner, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Always do a great job
Quality service and customer care. They go the extra mile and make sure any issues are resolved. Great family business.

RC
ROBERT C.
Clayton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Truck service
Usual good service. Nice folks.

BW
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BJ W.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Repaired my 2 Suburban.
Pleasant experience

BD
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BILLY D.
Garner, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Honest review of Byrd's Auto
Birds Auto is a small independent business does very good work. He doesn't just replace parts to try to fix problems. He is easy to deal with and gives you his take on your problems and tells you what he would do if it was his vehicle. No

Verified Customer
Wendell, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2025
verified customerVerified Customer
8
Oil change and filter and rotate tires
Very nice and professional staff. And the change of the oil and rotation of the tires at a reasonable price.

RM
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RANDY M.
Garner, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Auto service
Byrds Auto has done all work on my vehicles for last 20+ years. They do EXCELLENT work and are very fair& reasonable on their prices. I highly recommend their services!

RW
ROBERT W.
Garner, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Great Service!!!
Byrd's really came through for me when I had a power steering issue. Even though they were slammed, they still made time to check out my car. Turns out, the problem wasn’t as bad as another place had claimed, and that honesty saved me a few hundred bucks—always a win when it comes to car repairs. Good work, fair prices, and no runaround—can’t ask for more than that!

Displaying Review 1 - 15 of 715 in total
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