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Byrd's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(710 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We are a family owned and operated auto repair shop. Proudly serving the Raleigh, Garner, and Clayton areas for 22 years! Our certified mechanics and highly skilled auto repair specialists provide the best in auto repair services for domestic and import automobiles of all makes and models. We are a family owned and operated auto repair shop. Proudly serving the Raleigh, Garner, and Clayton areas for 22 years! Our certified mechanics and highly skilled auto repair specialists provide the best in auto repair services for domestic and import automobiles of all makes and models.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(919) 779-2689
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 2:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2323 E Garner Rd Raleigh, NC 27610-9665
Get Directions

Affiliations

Byrd's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(710 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ram 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Good Work Fair Prices
Same day service reasonable price
SM
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SHARON M.
Raleigh, NC
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Know their stuff!
Don't you hate it when a warning light comes on and doesn't go off? So thankful I can always call Byrd's and they work me into their schedule to check out things. This one wasn't as bad as it could have been, but they went the extra mile to be sure all was well with my airbag system. Byrd's is always reliable, always honest, and the best auto shop around!
CM
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CHRIS M.
Garner, NC
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Brought my 2009 Ford Escape back to life!!
I have been coming to Byrd’s for years because I just about trust them more than any other auto shop. Granted, I’ve had a time or two where I’ve dropped my car off and they weren’t able to look at it within my short time frame, as they are busy. But this last time I was afraid that my truck was an absolute goner due to it overheating and smoking. As it turns out, they were able to fix the water leak it had and replace the thermostat - and I was back in business! I simply can’t recommend them highly enough, as they are great people and know their cars!!
VM
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VERONICA M.
Garner, NC
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Always do a great job
Quality service and customer care. They go the extra mile and make sure any issues are resolved. Great family business.
RC
ROBERT C.
Clayton, NC
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Truck service
Usual good service. Nice folks.
BW
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BJ W.
Raleigh, NC
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Repaired my 2 Suburban.
Pleasant experience
BD
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BILLY D.
Garner, NC
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Honest review of Byrd's Auto
Birds Auto is a small independent business does very good work. He doesn't just replace parts to try to fix problems. He is easy to deal with and gives you his take on your problems and tells you what he would do if it was his vehicle. No
Verified Customer
Wendell, NC
Toyota Camry
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2025
verified customerVerified Customer
8
Oil change and filter and rotate tires
Very nice and professional staff. And the change of the oil and rotation of the tires at a reasonable price.
RM
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RANDY M.
Garner, NC
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Auto service
Byrds Auto has done all work on my vehicles for last 20+ years. They do EXCELLENT work and are very fair& reasonable on their prices. I highly recommend their services!
RW
ROBERT W.
Garner, NC
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Great Service!!!
Byrd's really came through for me when I had a power steering issue. Even though they were slammed, they still made time to check out my car. Turns out, the problem wasn’t as bad as another place had claimed, and that honesty saved me a few hundred bucks—always a win when it comes to car repairs. Good work, fair prices, and no runaround—can’t ask for more than that!
LM
LISA M.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Alignment
Very professional, accommodating and informative. Will go back for future services there.
LB
LINDA JO B.
Garner, NC
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Exceptional care
Zach and Jim are both professional and helpful. I even got a ride to my house to wait for my car. They make me fell like part of the family!
TJ
TERESA J.
Knightdale, NC
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Very good service!
I highly recommend Byrd's Auto Repair for your car service needs. We've been a satisfied customer for nearly 20 years. Everyone there is very polite and professional. All auto needs are explained upfront. I appreciate how they go above and beyond to help when needed.
TS
TANNER S.
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great Diesel Oil Change
Great job on a diesel oil change and fluid flush. The guys were able to get it done same day.
SJ
SHANE J.
Clayton, NC
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great as always
I have been taking my car here for many years, and I have gotten the same great service every time. I don't consider them just the people I go to with car issues, but friends as well. Top notch service at a great price.
Displaying Review 1 - 15 of 710 in total
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