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Bybee's Alignment & Brake

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(294 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(208) 523-8039
Closing in 3 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
251 A St Idaho Falls, ID 83402-3620
Bybee's Alignment & Brake's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(294 Reviews)

CH
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CORY H.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
A+++
They got me in this week to get an alignment and did a great job. Very knowledgeable and listened to what I wanted. The office staff made me feel welcomed and remembered who I was like I wasn’t just a number. They told me a part that will need replaced at some point but not yet and didn’t try to sell me something I didn’t need right now. I’ll go back and recommend them from here on out.
Ciara C. from Bybee's Alignment & Brake responded on 08/11/2025 09:40 AM

We appreciate your positive feedback regarding your recent experience with our alignment service. It is gratifying to know that our team was able to address your needs with professionalism and attentiveness. We strive to maintain a welcoming environment and provide honest recommendations, ensuring that our customers receive only the services they truly require. Your intention to return and recommend us to others is highly valued, and we look forward to serving you in the future.


KF
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KAREN F.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Alignment service for my 4 Runner
They were ready for me no delays. Set reminder text. Charged exactly what I was quoted. Called as soon as it was done. Shop and office extremely clean. Great service. While customer service is at an all time low. Bybee proves you can still give excellent customer service and maintain a great business!!!! Thank yo
Ciara C. from Bybee's Alignment & Brake responded on 08/02/2025 09:47 AM

We appreciate your feedback regarding your recent experience. It is gratifying to know that our team was able to meet your expectations with timely service and clear communication throughout the process. Maintaining a clean and efficient environment is a priority for us, and your acknowledgment of our efforts in this regard is highly valued. Your comments regarding customer service will motivate our team to continue striving for excellence. Thank you for choosing Bybee's Alignment & Brake.


GJ
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GREG J.
Swan Valley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Brake service
Excellent service on my F350
Ciara C. from Bybee's Alignment & Brake responded on 08/01/2025 09:42 AM

We appreciate your positive feedback regarding the service provided for your F350. It is our priority to ensure that all customers receive exceptional care and attention. Your satisfaction reinforces our commitment to maintaining high standards in our service offerings. Thank you for choosing us for your vehicle needs.


KJ
Kurt J.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
Category: Service
Kurt said they do good work at a good price, and they are nice to deal with.
Recommended
Ciara C. from Bybee's Alignment & Brake responded on 07/31/2025 09:41 AM

We appreciate your feedback regarding the quality of our work and our pricing structure. It is our priority to provide excellent service while maintaining a respectful and amicable relationship with our customers. Your satisfaction is essential to us, and we are pleased to know that your experience reflected our commitment to both quality and customer care.


TW
TONY W.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Service exceeded my expectations.
I go to Bybee’s because I know I’ll get straight professional service.
Ciara C. from Bybee's Alignment & Brake responded on 07/26/2025 09:43 AM

We sincerely appreciate your feedback regarding your experiences at Bybee's Alignment & Brake. It is our priority to provide professional service to all our customers, and we are pleased to hear that we have met your expectations. Your support is invaluable to us, and we look forward to continuing to serve you with the same level of dedication in the future.


MB
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MARVIN B.
Idaho Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2025
verified customerVerified Customer
8
Keep it Clean
I am pleased with the alignment specs as reported. I notice that Bybees has the latest "clamp on tire" tools, rather than the ones that attach to alloy rim. Good to see. However, car was color-corrected and polished the day before and I did not appreciate smudge and (grease-dirt?) marks on fenders. Perhaps a small observation, but worth noting. I would actually give 4.5 stars if that were an option.
Ciara C. from Bybee's Alignment & Brake responded on 07/21/2025 09:42 AM

Thank you for your thoughtful feedback regarding your recent experience with us. We are glad to hear that you were pleased with the alignment specifications and appreciate your recognition of our updated equipment. However, we apologize for the oversight concerning the smudges and marks left on your vehicle's fenders. We strive for the highest standards in every aspect of our service, and your comments will be addressed with the appropriate team to improve our processes. We value your input and appreciate your support in refining our services. Your suggestion about an additional star rating is also noted.


FG
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FELIPE G.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Knowledgeable, honest, and trustworthy.
Thank You!! Greatly appreciated. Best!
Ciara C. from Bybee's Alignment & Brake responded on 07/17/2025 09:42 AM

We appreciate your positive feedback and are pleased to know that you had a satisfactory experience with our services. Your support is invaluable to us, and we remain committed to maintaining high standards and quality. Thank you for choosing Bybee's Alignment & Brake.


FR
FRANK R.
Idaho Falls, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/11/2025
verified customerVerified Customer
6
Attention to Cleanliness
Overall, the mechanical repair turned out great. But there was several grease streaks from mechanics shoes on our Driver floor mat that we had to scrub to get off. Even with scrubbing, the grease did not totally come out. Inside of car smelled like grease.
Ciara C. from Bybee's Alignment & Brake responded on 07/15/2025 07:26 AM

We appreciate your feedback regarding your recent experience with our mechanical repair services. It is gratifying to hear that the repair itself met your expectations. However, we are concerned to learn about the cleanliness issues you encountered afterward, including grease streaks on the floor mat and the lingering odor inside your vehicle. We take pride in maintaining a clean work environment and ensuring our customers receive their vehicles in an acceptable condition. Your experience highlights an area for improvement, and we will address this concern with our team to prevent similar occurrences in the future. We value your input, as it helps us enhance our service quality.


PV
PAUL V.
Idaho Falls, ID
Acura 3.0CL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Top-notch service and customer care
Bybee's Alignment and Brake has been providing automotive care for decades in downtown Idaho Falls. They are customer -oriented, and the service is first-class with very reasonable fees. I trust them and they do great work. Recently I had a sudden and unexpected front suspension emergency and the front office staff made special accommodation for the vehicle to be unloaded by the towing service directly into the shop area. Several days later the problem was addressed and the repairs completed. Many thanks to the good people at Bybee's. Paul V. in Idaho Falls.
Ciara C. from Bybee's Alignment & Brake responded on 07/11/2025 09:50 AM

We sincerely appreciate your feedback regarding your experience with Bybee's Alignment and Brake. It is gratifying to hear that our commitment to customer service and quality work has left a positive impression on you. Your trust in our capabilities, especially during a sudden vehicle emergency, reinforces our dedication to serving the community effectively. We prioritize making every effort to accommodate our customers' needs, and we are pleased that we could assist you in a timely manner. Thank you for choosing us for your automotive care.


SE
Scott E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Excellent Shop
Excellent work. Very honest. Diagnosed and fixed a problem others did not figure out.
Ciara C. from Bybee's Alignment & Brake responded on 07/10/2025 09:41 AM

Thank you for your feedback. We are pleased to hear that you found our work to be of excellent quality and that our team was able to accurately diagnose and resolve a problem that others could not. Your satisfaction and trust in our honesty are truly valued, and we strive to maintain these standards in all our service offerings. We appreciate your business and your recognition of our efforts.


GJ
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GREG J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Service
Their inspections are spot on, found an issue that could of been a big problem. Thank you
Ciara C. from Bybee's Alignment & Brake responded on 07/05/2025 09:40 AM

We appreciate your positive feedback regarding our inspection services. It is gratifying to know that our thorough approach helped identify a potential issue before it became a significant problem. Your satisfaction is important to us, and we are committed to maintaining high standards in our service. Thank you for choosing Bybee's Alignment & Brake.


TS
TERI S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great Service
Bybees was quick and professional in checking my car over.
Ciara C. from Bybee's Alignment & Brake responded on 06/30/2025 09:41 AM

We appreciate your feedback regarding your experience at Bybee's Alignment & Brake. It is encouraging to hear that you found our service to be both quick and professional. Our team is dedicated to ensuring that our customers receive efficient and thorough care for their vehicles. Thank you for choosing us for your automotive needs.


PR
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PATTY R.
Idaho Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Car alignment
Very happy with the service at Bybee’s.
Ciara C. from Bybee's Alignment & Brake responded on 06/27/2025 09:42 AM

We appreciate your feedback regarding your positive experience at Bybee's Alignment & Brake. It is gratifying to know that our service met your expectations. Your satisfaction is important to us, and we remain committed to providing high-quality service to all our clients. Thank you for choosing us for your automotive needs.


RC
ROD C.
Rexburg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great job
Awesome, knowledgeable and courteous repair shop staff.
Ciara C. from Bybee's Alignment & Brake responded on 06/16/2025 09:42 AM

We appreciate your positive feedback regarding our staff's professionalism and expertise. It is our goal to provide exceptional service to all our customers, and it is rewarding to know that our efforts have met your expectations. Your support serves as encouragement for our team to continue delivering high-quality service.


JC
JONATHON C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great communication
They took care of me very nicely and communicated with me of the results of my vehicle
Ciara C. from Bybee's Alignment & Brake responded on 06/16/2025 09:42 AM

We appreciate your positive feedback regarding your experience with us. It is gratifying to know that our team provided you with attentive care and clear communication about the results of your vehicle service. Your satisfaction is important to us, and your remarks affirm our commitment to excellence in customer service.

Service Coupons and Posts
Thanks for the amazing review! We're thrilled we could fit you in quickly. 🚗✨ Our team loves providing reliable service and making car troubles a little less troublesome! Can't wait to help you again! #BybeesAlignment #CustomerAppreciation
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Thanks for the shout-out! 🚗💨 We're thrilled to hear you enjoyed our quality work and customer service. Our team's secret? A little magic and a lot of passion! ✨ Keep cruising with confidence! #BybeesAlignment #QualityWork
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Thank you for the fantastic review! We're thrilled to hear our team made your visit a breeze 🚗✨. We'll keep the friendly vibes and expert techs ready for your next stop. See you soon—your car will thank you! #BybeesAlignment #ThanksForTheLove
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We're thrilled to hear you feel like family when you visit us! 🛠️ Honesty is our policy, and we appreciate your trust. Thanks for being a lifelong customer and spreading the word—our hearts (and your car) are full! 🚗❤️ #FamilyOwned #CustomerAppreciation
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We're thrilled to hear you enjoyed our speedy service! 🚗💨 We always strive to be on time, and it sounds like we hit the mark! Thanks for trusting us with your ride. See you on your next visit! 😄 #BybeesAlignment #GreatService
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We're thrilled to hear you enjoyed our friendly service and excellent work! 😄 We always aim to keep your ride as smooth as butter. Thanks for the love! 🚗💨 #BybeesAlignment #CustomerLove
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Thanks for the awesome review! 😊 We're thrilled our friendly team made your visit quick and easy. Fast and efficient is our motto! 🚗💨 Come back anytime for more tire-iffic service! #CustomerLove #BybeesAlignment
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Thanks for the great feedback! We're all about keeping it real and making your ride smooth. 🚗💨 Honesty is our specialty—no hidden surprises here! Come back anytime for more top-notch service! #BybeesAlignment #HonestService
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Thanks for keeping it in the family! We’re thrilled to have served you for over 40 years—just like good ol’ dad! 🚗💨 Reliability and fair prices are our jam. Here’s to many more years of driving safely! #FamilyTradition #BybeesAlignmentAndBrake
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Thank you for trusting us with your van! 🚐 We're thrilled to hear that your brakes are in great shape and our speedy service impressed you. We like to keep things rolling smoothly! 😄 See you next time! #BybeesAlignment #BrakeItOrNot
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We're thrilled to hear you’ve experienced our consistently stellar alignments! 🚗✨ From vintage rides to brand new speeds, we’ve got you covered with quality and a smile. Thanks for trusting us with your wheels! #QualityService #AlignmentPros
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