business image

Butch's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(497 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
1
Total ReScores
2.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

For years Butch's Automotive has been there for the people of San Pedro. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair San Pedro has to offer.

Butch's Automotive was founded on the basic idea that everyone deserves respect. It is our
For years Butch's Automotive has been there for the people of San Pedro. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair San Pedro has to offer.

Butch's Automotive was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Butch's Automotive the best car service in San Pedro!

24 Month/24,000 Mile Warranty
Lifetime Warranty on Brake Pads & Shoes
Trained Automotive Technicians
Serving San Pedro, CA
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(310) 547-4600

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
8:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
1204 N Gaffey St San Pedro, CA 90731-1322
Butch's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(497 Reviews)

LD
LEONARD D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Highly recommended shop
Friendly and respectful staff.
had some issues with my cars and they help me with all my needs, engine, transmission, rack in pinion, wheels, upgrades, they even have a body shop. my car needs new paint and I brought my car to there other location. I'm so thankful I found this shop

JT
JASON T.
San Pedro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great service
Great service as always and great prices. So important to have a mechanic you can trust.

JQ
JOHN Q.
Carson, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Good Job!
Knowlegable of their work and customei caring people, highly recomended shop.

MS
gravatar
MELLISSA S.
San Pedro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Always great service!
Been going to Butch's for about 7-8yrs. Never pressure or upsell to buy services/parts that were not needed. Always address my concerns about my car. Fast turn around when car is in the shop.

LD
LEONARD D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Highly recommended for your needs
Professional mechanics and very good service. Save some money and headache butchs has competitive rates I will come back again and again and again Thank Kuya Roger and paul
Cruz from Butch's Automotive responded on 12/13/2024 09:35 AM

We really appreciate you taking the time to share your experience. It's great to hear that our professional mechanics made the process a breeze for you. Who doesn’t love saving both money and headaches? We'll make sure to pass along your thanks to Kuya Roger and Paul – they might just start charging for fan clubs at this rate! Looking forward to your next visit!


FM
Fernando M.
Inglewood, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
It’s very good
And very nice
Cruz from Butch's Automotive responded on 12/12/2024 09:36 AM

We appreciate your feedback! It's great to hear that you found our service to be very nice. At Butch's Automotive, we aim to make every experience pleasant and hassle-free. If there's anything specific you'd like to share that made your visit memorable, we'd love to hear it!


MB
gravatar
MICHEAL B.
San Pedro, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2024
verified customerVerified Customer
8
Ford F150
Happy with my visit. Will retirn
Cruz from Butch's Automotive responded on 12/06/2024 09:36 AM

We're glad to hear you were happy with your visit. It sounds like you found us to be a good pit stop on your automotive journey. Looking forward to helping you next time you're in need of some car TLC! Safe travels until then!


Verified Customer
San Pedro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Excellent Service
Thank you so much for taking good care of me and my car Paul (owner), Roger and papi Jose. You all have made my cars life dependent on your absolute honest diagnostics, examinations and services. Again, thank you for making me feel secured??
Cruz from Butch's Automotive responded on 11/27/2024 09:34 AM

We're grateful for your kind words and are pleased to know that you feel secure with us! It's always our goal to keep both you and your car in excellent shape. We might not wear capes, but helping your car live its best life feels like superhero work sometimes! Rest assured, we'll continue to provide honest diagnostics and service to keep those wheels turning smoothly.


EM
ESTHER M.
San Pedro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
10
So professional
This is the company that’s honest and friendly. They will complete your car and also recommend any future work for you vehicle. The cost is so great for the work and time they put into the job. I Have been elsewhere but this one is great. Thank you for your services.
Cruz from Butch's Automotive responded on 11/05/2024 09:34 AM

We're delighted to hear that you found us honest and friendly! It sounds like our team hit the right notes for your vehicle. We take pride in making sure our customers know what’s up with their cars and we aim to keep the costs reasonable. We're always here to ensure your ride gets the attention it deserves. We'll keep the good work rolling, because let's be honest—great vehicles need great care!


MR
MATTHEW R.
San Pedro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Honest & helpful
Always satisfied with Butch's auto repair.
Cruz from Butch's Automotive responded on 10/09/2024 09:38 AM

We appreciate your trust in Butch's Automotive! It sounds like we’ve hit the right note with your auto repair needs, which is music to our ears. Keeping your vehicle in top shape is our jam, and it’s great to know we’re doing just that for you. Looking forward to keeping the good times rolling!


AB
gravatar
ALLEN B.
Harbor City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2024
verified customerVerified Customer
10
Vehicle service
Awesome service as always .. thank you for keeping the Gladiator on the road
Cruz from Butch's Automotive responded on 10/08/2024 09:35 AM

We appreciate you taking the time to share your experience with us! We're delighted to hear that the Gladiator is rolling along smoothly, and rest assured, we'll keep the wheels turning and the adventures going. Here's to more miles and more fun on the road!


MR
MATTHEW R.
San Pedro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
10
Honest Mechanic
Roger and the rest of the guys at Butch's Auto are honest and do a great job. I recommend going to them if you're having car troubles.
Cruz from Butch's Automotive responded on 09/11/2024 09:35 AM

We appreciate your shout-out to Roger and the team. Honesty in the automotive world is as rare as a unicorn, so it’s good to know we’re keeping that legend alive. If car troubles ever come knocking again, you know where to send them packing!


Verified Customer
Las Vegas, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
10
Fast, friendly great service!
Brought my VW in today for an oil change and was instantly impressed with the customer service and attention to detail. Will absolutely go back.
The Team at B. from Butch's Automotive responded on 08/15/2024 09:33 AM

We're thrilled to hear that you had a great experience during your recent visit for an oil change. Providing top-notch customer service and attention to detail are always our top priorities, and we're glad to know that it didn't go unnoticed. We can't wait to welcome you back for your future automotive needs. Your trust in our team means a lot!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2024
verified customerVerified Customer
10
Butch’s Auto Repair
Great service and a great price! Very satisfied. Reliable work.
The Team at B. from Butch's Automotive responded on 07/14/2024 09:36 AM

We're thrilled to hear you had a great experience with us! Our team works hard to provide reliable and fairly priced services, and we're glad to know that you were satisfied with the work. Thank you for choosing Butch's Automotive for your automotive needs. We look forward to seeing you again in the future!


JO
JEFF O.
San Pedro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2024
verified customerVerified Customer
9
Great job
Did great job fixing my car and was a very fair price. Couldn’t be a nicer mechanic and shop out there!
The Team at B. from Butch's Automotive responded on 06/06/2024 09:36 AM

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience at our shop. Our team is dedicated to providing top-notch service at fair prices, and we're glad that came through for you. If you ever need anything else, don't hesitate to reach out. Safe travels!

Service Coupons and Posts
Fueling our day with gratitude! 🚗✨ Trustworthy service at great prices is what we strive for. Thanks for keeping us in your garage! 🛠️ #ButchsAutomotive #TrustyMechanic
Learn More

Thank you for the awesome review! 🚗💨 Our team works hard to keep your ride in top shape and your smiles even brighter! We're thrilled to be your go-to shop. Remember, we're just a pit stop away! 🛠️✨ #ButchsAutomotive #CustomerCare
Learn More

We're thrilled to be your go-to automotive pit stop for 7-8 years! ?️ No pressure, just friendly service and speedy repairs. ? Thanks for trusting us with your ride! Ready for more worry-free miles ahead! #CustomerAppreciation #ButchsAutomotive
Learn More


Thanks for the love! We're excited to be your go-to spot! At Butch's Automotive, we keep it nice and comfy for your car. ?? Don't hesitate to bring your ride in whenever it needs a little TLC! #AutoCare #NiceService
Learn More


We’re thrilled to hear you’re always satisfied with our service! ?✨ At Butch's Automotive, it’s our mission to keep those wheels turning smoothly. Thanks for trusting us with your ride! #ButchsAutomotive #AutoRepairHeroes
Learn More

We're thrilled to keep your Gladiator roaring down the road! ?️ Thank you for trusting us with your ride. Remember, a happy car = a happy driver! ?? #ButchsAutomotive #KeepOnDriving
Learn More

Big thanks for the stellar review! We're thrilled our honesty shines brighter than your check engine light! ?✨ Roger and the team are here to keep your ride happy. Your trust means the world to us! #ButchsAutomotive #HonestRepairs
Learn More

Thanks for the stellar review, Joe! ? We're delighted to hear that you're satisfied with our service and the price. We strive for reliable work, and we're glad it shows! #CustomerSatisfaction #ReliableService
Learn More

Thanks for the love, Jeff! ? We're thrilled to hear your ride is back in top shape. Our mechanics may be tough on cars, but we're softies when it comes to making our customers happy! ?️ #CustomerAppreciation #ButchsAutomotive
Learn More


Thanks for the 5-star review! ? We're thrilled to hear you're happy with the exhaust installation. Your recommendation means the world to us! ?? #HappyCustomers #ButchsAutomotive
Learn More

Thanks for the ⭐⭐⭐⭐⭐ review, Bob! We're glad we could keep you and your ride happy. ?? #HappyCustomers #FairPrices
Learn More

? Thanks for the 5-star review, Isaac! ? We're glad we could get your car back on the road in no time! ⚙️ Our team's always ready to tackle car troubles with efficiency and a dash of humor. #ButchsAutomotive #HappyCustomers
Learn More

Thanks for choosing Butch's Automotive, Leslie! ? We're thrilled to hear about your great first visit and can't wait to take care of your future service needs! #CustomerSatisfaction #ButchsAutomotive
Learn More

Thanks for the 5-star review, David! We're glad we could help with a quick and easy repair. Your recommendation means the world to us! ?? #CustomerSatisfaction #ButchsAutomotive
Learn More

Thanks for the 5-star review, Evelyn! We're thrilled to hear about your positive experience. Keeping you on the road and out of car trouble is what we're all about ? #ButchsAuto #Grateful
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.