business image

Burien Toyota

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(79 Reviews)
46
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
46
Net Promoter Score ®

Business Details

About

Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area. Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area.

Categories
Toyota Dealer, Auto Repair, Auto Maintenance
Contact
(206) 243-0700
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
15025 1st Avenue South Burien, WA 98148

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
46
Net Promoter Score ®

Business Details

About

Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area. Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area.

Categories
Toyota Dealer, Auto Repair, Auto Maintenance
Contact
(206) 243-0700
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
15025 1st Avenue South Burien, WA 98148

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
46
Net Promoter Score ®

Business Details

About

Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area. Burien Toyota guarantees you one of the best dealership experiences in the Pacific Northwest. You can buy with confidence from Burien Toyota and we are also home to one of the best service and collision centers in the Seattle Area.

Categories
Toyota Dealer, Auto Repair, Auto Maintenance
Contact
(206) 243-0700
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
15025 1st Avenue South Burien, WA 98148
All Departments' Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(79 Reviews)

GJ
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Greg J.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
10
Category: Sales
New car purchase
Thank you Stanley Ng for your help in my new car purchase! He kept me updated and was always quick to answer my email and phone questions quickly. Strongly recommend Stanley for your next car purchase! Thanks Stanley!

VT
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Vili T.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
10
Category: Service
Wonderful
Stanley Ng the sales rep at this Burien Toyota lot was very calm and very helpful. I purchased my 2017 Subaru without any problem. Thank you Stanley.

I definitely recommend Stanley to anyone who is looking to purchase a car at this location. He does an awesome Job.

Vili

JH
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Jane H.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2024
10
Category: Sales
Sales review, top-notch
Sales rep, Matt Nguyen, did a terrific job answering all my questions, helping me arrange a day trip to my mechanic. I hadn't bought a used car in decades, and got Red Carpet treatment. Highly recommended.

JH
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Jane H.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2024
10
Category: Sales
Sales review, top-notch
Sales rep, Matt Nguyen, did a terrific job answering all my questions, helping me arrange a day trip to my mechanic. I hadn't bought a used car in decades, and got Red Carpet treatment. Highly recommended.

TN
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Tiffanie N.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2024
9
Category: Sales
Customer Service Experience
We had Matthew Nguyen as our sales person and he was a very friendly and attentive. We had a great experience overall with him.

EH
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EVELYN H.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2022
verified customerVerified Customer
10
Recent Service
Timely, polite, good service. Oil change and tire rotation completed within one hour.

JS
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JANIS S.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2022
verified customerVerified Customer
9
Excellent Salesperson
Dylan, the salesperson, did a great job. Felt he was honest, straightforward, and had my best interests in mind. I will be a returning customer.

YC
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YUHAO C.
Bellevue, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2022
verified customerVerified Customer
9
Pleasant experience, professional service
Steve was great, honest, and very helpful. Had a great experience picking the car.

DC
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DAVID C.
Seattle, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/25/2022
verified customerVerified Customer
2
Poor sales experience
My sales experience with Burien Toyota was less than stellar. My original sales rep who very much liked left at the dealership. I was assigned a new sales rep who had little interest in creating a pleasant experience. He was more interested in getting me to sign paperwork. Not friendly, not personable, and once paperwork was eventually signed I was handed the keys with zero input on how to operate the vehicle. I did not know how to use navigation, cruise control, the sound system, or virtually any part of the car. Agreements that I had made with the original sales representative quickly evaporated. Including the trade-in value/offer for my existing Mazda. The new representative had no interest in honoring any agreements and told me “well she no longer works here”. Had I not already waited three months for the car to arrive, I likely would’ve walked out and looked for a new dealership. As I was driving the car home on the freeway, the sales rep called me on the cell phone and asked me if I had any questions. Really?

FB
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FRANCINE B.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2022
verified customerVerified Customer
10
Great service
A pleasant experience. Went out of their ways to apply some coupons to the bill, it was much appreciated!

JP
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JOHN P.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2022
verified customerVerified Customer
10
Great People
Everyone in service department is fast, efficient, friendly, and knowledgeable. They explained everything in advance.

LW
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LOUIS W.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2022
verified customerVerified Customer
10
Professional and efficient
Service was excellent with clear explanation of work done and even future needs for the next visit.

Verified Customer
Kent, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/20/2022
verified customerVerified Customer
0
Truck got serviced
When I first got there no one came to help, I waited for about 20 minutes before someone helped me and anyone I tried to ask was rude to me.

MR
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MARK R.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2022
verified customerVerified Customer
9
Regular 5k service
Quick service. Waiting area is very nice

MK
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MEGAN K.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2022
verified customerVerified Customer
10
Timely and Thorough
Burien Toyota staff always does a great job of servicing my vehicle. The team is friendly and knowledgeable. They do an excellent job of explaining my estimate, a thorough repair and complete the work in a timely fashion.
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