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R & L Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(29 Reviews)
100
Write a Review
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

We are your locally owned repair shop since 2017. From batteries to brakes, tune-ups to complex diagnostics, our experienced team has the expertise to handle all your auto repair needs. Whether you need a simple oil change or a thorough diagnostic check, we've got you covered. Trust us to provide top-notch service and get you back on the We are your locally owned repair shop since 2017. From batteries to brakes, tune-ups to complex diagnostics, our experienced team has the expertise to handle all your auto repair needs. Whether you need a simple oil change or a thorough diagnostic check, we've got you covered. Trust us to provide top-notch service and get you back on the road in no time. Visit us today and experience the difference of a true neighborhood repair shop. ...more

Categories
Auto Maintenance, Car Maintenance, Tires
Contact
(816) 353-6360
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6331 Raytown Rd Raytown, MO 64133
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R & L Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(29 Reviews)
Write a Review
Recent Reviews
SG
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Stanton / Stephanie G.
Kansas City, MO
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Best Shop in Raytown
The guys always get me in when I'm in a jam. Highly Recommended!
Verified Customer
Kansas City, MO
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
9
Console needed repair
Mechanic did a good job. Front desk was very helpful.
The Team a. from R & L Automotive responded on 02/25/2025 09:46 AM

Thank you for the opportunity to service you vehicle. We are happy to help any way we can.

BC
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Brenda C.
Kansas City, MO
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Vehicle Maintenance
Awesome service, I recommend them to my family and friends. They have fantastic mechanics and great customer service.
The Team a. from R & L Automotive responded on 02/20/2025 02:26 PM

Thank you, Brenda, for all your recommendations. We greatly appreciate the opportunity to help you take care of your car.

BB
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Brett B.
Kansas City, MO
Jaguar X-TYPE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Been going there for years and they are great 1st class operation!! Good people!!
R&L is the only place that I take my cars, they have earned my business! And my respect! I have them in my cell phones phonebook as Raytown car repair good guys. They always seem busy and I can certainly understand why. Just really they give me no reason to go anywhere else and I do recommend them to anyone that I know needs work on their vehicles!!
The Team a. from R & L Automotive responded on 02/20/2025 07:28 AM

Thank you so much for allowing us to service your vehicles, Brett. We always appreciate your vote of confidence.

JT
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Jeff T.
Kansas City, MO
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Friendly/knowledgeable people in this shop!
Outstanding job done wright service, Honest and Trustworthy place to take your car. A rarity these days.
The Team a. from R & L Automotive responded on 02/19/2025 06:01 AM

Thank you, Jeff. Happy to serve.

GT
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Greg-Coach T T.
Kansas City, MO
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Fast & efficient service!
Great communication from start to finish. Great turnaround time. I received timely and relevant communication abut what my problem was & how to rectify the issue.
The Team a. from R & L Automotive responded on 02/18/2025 10:39 AM

Thank you for supporting us in our efforts to maintain your vehicles. As always, we are greatful for such wonderful customers.

PT
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Peggy / Marty T.
Mission Hills, KS
Ford Transit Connect
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Friendly/real professionals
Repair completed as promised at price quoted
The Team a. from R & L Automotive responded on 02/18/2025 07:43 AM

Thank you so much for the positive review. We appreciate you business and support and look forward to helping you out in the future any way we can.
Thanks,
Mike and the team @ R & L Auto

AL
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AL L.
Kansas City, MO
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
verified customerVerified Customer
I HAVE RECEIVED OUTSTANDING SERVICE FOR OVER 15 YEARS
NEW STAFF ARE AS EFFICIENT AS THOSE IN THE PAST -- APPOINTMENT MADE, ARRIVED ON TIME, VEHICLE INTO BAY, EMPLOYEE
WORKED EFFICENTLY, NOTED THAT WIPER BLADES NEEDED TO BE REPLACED, NOTIFIED ME, PERFORMED THE INSPECTION REQUIRED
INSTALLED WIPER BLADES ACCOMPLISHED THE REQUESTED OIL CHANGE. SERVICE AND COST OUTSTANDING.

NEW MANAGMENT HOLDING ON TO THE HISTORY OF BRIAN'S CAR CARE COMPANY AND OUTSTANDING HISTORY.

THANKS I WILL CONTINUE TO BE A CUSTOMER OF BRIAN'S CAR CARE
Recommended
JM
Joyce M.
Kansas City, MO
Isuzu Ascender
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
verified customerVerified Customer
Category: Service
Joyce said the staff provided rides to and from the business and the vehicle was completed early.
Recommended
JJ
Jim J.
Missouri
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
verified customerVerified Customer
Category: Service
Spoke with Mary. She said Mike carefully explained everything and he was very nice about the whole situation.
Recommended
MB
Michael B.
Kansas City, MO
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
verified customerVerified Customer
Category: Service
Michael said the business did an outstanding job.
Recommended
GJ
Gwen J.
Kansas City, MO
Honda Civic Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
verified customerVerified Customer
Category: Service
Gwen said she really enjoys working with Brian because he's nice, polite, and very knowledgeable. He calls her when her daughters vehicle's are in and he gives her great suggestions on what to do.
Recommended
LS
Laurence S.
Kansas City, MO
Toyota Camry Solara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
verified customerVerified Customer
Category: Service
Laurence said staff did a good job servicing his vehicle at this business. They were very professional.
Recommended
JS
Javier S.
Kansas City, MO
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
verified customerVerified Customer
Category: Service
Javier said the staff was very professional and had good service. He stated they were a bit pricey, but he was overall happy.
Recommended
GP
Gage P.
Lees Summit, MO
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2018
verified customerVerified Customer
Category: Service
Gage said he would recommend this business for service.
Recommended
Displaying Review 1 - 15 of 29 in total
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