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R & L Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(74 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are your locally owned repair shop since 2017. From batteries to brakes, tune-ups to complex diagnostics, our experienced team has the expertise to handle all your auto repair needs. Whether you need a simple oil change or a thorough diagnostic check, we've got you covered. Trust us to provide top-notch service and get you back on the We are your locally owned repair shop since 2017. From batteries to brakes, tune-ups to complex diagnostics, our experienced team has the expertise to handle all your auto repair needs. Whether you need a simple oil change or a thorough diagnostic check, we've got you covered. Trust us to provide top-notch service and get you back on the road in no time. Visit us today and experience the difference of a true neighborhood repair shop. ...more

Categories
Auto Maintenance, Car Maintenance, Tires
Contact
(816) 353-6360

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6331 Raytown Rd Raytown, MO 64133
R & L Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(74 Reviews)

OB
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Odell B.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
9
Great
Yet to have a bad experience here. great staff and service

JF
Jon F.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Exceptional service, great people to work with
Excellent service. Very honest and upfront information and pricing.
The Team a. from R & L Automotive responded on 04/25/2025 06:44 AM

Thank you Jon for the 5 star review and the kind word.

The Team a. from R & L Automotive responded on 04/25/2025 06:45 AM

Thank you for the great review. We are always happy to have you stop in. Thank you for the continued support and we look forward to providing excellent service in the future.


RS
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Robert S.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Truck maintenance
R&L does quality workmanship and they are trust worthy from my experiences. I have several friends that use R&L as well.
The Team a. from R & L Automotive responded on 04/23/2025 03:12 PM

Thank you vote of confidence. We appreciate the feedback and plan to continue straight forward service work for you and you friends. Thank you taking the time to leave us a great review.


BC
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Brenda C.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
R&L Automotive
This does awesome work.
The Team a. from R & L Automotive responded on 04/22/2025 09:44 AM

Thank you, Brenda Clemons for the 5 star review an the kind words!


RB
Richard B.
Cloquet, MN
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
ood Bye Dodge
We broke down on the freeway and was towed to them after they had closed. Called the next morning and they took a look and got prices for parts and returned a call within 30 minutes. They let us keep our trailer there overnight. Very helpful. Thank you.
The Team a. from R & L Automotive responded on 04/22/2025 09:48 AM

Thank you Richard Beach for The kind words. We hope the rest of your trip is going smooth & safe!


FR
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Felicia R.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Well Appreciated
Hi five to R and L you guys are awesome, I value the support, advice, and patience that you guys show. If you are in need of GOOD MECHANICS I highly recommend that you choose R and L. I have been a customer with them for QUITE some time, give this company a try.
The Team a. from R & L Automotive responded on 04/22/2025 09:50 AM

Thank you Felicia Rattler, Thank you for the 5 star review and the referals. 


KE
Kyle E.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
GREAT SERVICE!!
Brought my vehicle in for a check engine light and instead of charging me for some mystery issued, they noticed at this time there were no codes needing to be addressed. R & L are very friendly and helpful.
The Team a. from R & L Automotive responded on 04/22/2025 09:51 AM

Thank you Kyle for the kind review.


RH
Rob H.
Kansas City, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2025
verified customerVerified Customer
9
New tiers
New tires
The Team a. from R & L Automotive responded on 04/22/2025 09:53 AM

Thank you Rob for the review, Hope you enjoy the tires. 


Verified Customer
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
9
Oil changef
Fast and friendly.
The Team a. from R & L Automotive responded on 04/21/2025 07:32 AM

Thank you for the kind review. We appreciate your continued support.


HV
Hazel V.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
COURTEOUS AND FAST SERVICE
Establishment has great pricing for auto care. Associates are friendly and courteous. I Trust that when I bring my car to RL automotive I will receive fair and honest pricing and good service.
The Team a. from R & L Automotive responded on 04/19/2025 10:37 AM

Thank you for such a great review. I hope we can continue to meet or exceed your expectations for many years to come.


RT
Robbie T.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
This is a good place
They put in the new tires in the time they said, at the cost quoted. They are my go to place for car repairs.
The Team a. from R & L Automotive responded on 04/18/2025 11:42 AM

Thank you guys for the great Review. We are Glad you are happy with our services. 

The Team a. from R & L Automotive responded on 04/19/2025 10:35 AM

Thank you for allowing us to be there for you. We appreciate the positive review and are always happy to help.


KB
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Ken B.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent service.
Honest, professional, dependable and friendly. What more could you ask for?
The Team a. from R & L Automotive responded on 04/17/2025 01:23 PM

I'm glad our service met your expectations. Thank for holding us to a high standard and thank you for the outstanding review.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Quick and easy service!
They explained everything to me in terms I could follow and ended up repairing for a much easier and cheaper cost than originally thought which was a nice suprise!
The Team a. from R & L Automotive responded on 04/17/2025 01:21 PM

Thank you so much for the great review. Repairs don't always cost less than we think, but we are always happy to deliver the good news that your hard earned money went further than expected.


RT
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Randy T.
Independence, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
state vehicle inspection
Easy in and out
The Team a. from R & L Automotive responded on 04/17/2025 01:19 PM

Thanks for the great review. Happy we could be there for you.


DW
David W.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Vehicle inspection
Always treated quickly and with recognition! These guys know what to do with vehicles.i have gone there for over 30 years. Raytown's finest !
The Team a. from R & L Automotive responded on 04/15/2025 04:59 PM

We love having you on board, David. Thanks for the wonderful review. As always, we look forward to helping keep your vehicles safe and on the road.


Displaying Review 1 - 15 of 74 in total
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