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Bragg's Automotive Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(81 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Lansing, IL, you’ve found us. Here at Bragg's Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Lansing car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of
If you’re looking for auto repair in Lansing, IL, you’ve found us. Here at Bragg's Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Lansing car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Lansing, we are totally confident that Bragg's Automotive is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(708) 895-0091

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central America
2910 Bernice Rd Lansing, IL 60438-1210

Affiliations

ASE
Bragg's Automotive Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(81 Reviews)

JP
JEFF P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Highly recommend
Highly recommend. Honest people and quality work.
Bragg & the S. from Bragg's Automotive Inc responded on 05/02/2025 09:31 AM

We appreciate the time you took to share your experience. It's great to hear that you found our team to be honest and our work to meet your expectations. We're committed to keeping our standards high, and feedback like yours makes it all worthwhile. Here's to more honest dealings and quality work in the future!


PO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
needed a new alternator
My car broke down and needed to be towed to a repair shop. I was not familiar with the area so I searched online and found thstBraggs auto had a lot of excellent reviews. They were able to get the repair made quickly and charged a reasonable price. The office employees were very polite and informative.
Bragg & the S. from Bragg's Automotive Inc responded on 05/01/2025 09:31 AM

We're glad to hear that we could come to the rescue when your car decided it needed a vacation! It's always nice to know that the internet's recommendation squad does its job well. Our team works hard to get repairs done swiftly and at fair prices, so it's great to see that you appreciated our efforts. And of course, politeness is kind of our thing around here – it's just good manners! We hope your car is back on the road and ready for more adventures (not in the shop, preferably).


GS
Gary S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Excellent job well done in a emergency.from the girls in the office to charlie who did a outstanding job.
Excellent job well done.from the girls in the office to charlie who was very helpful and professional in keeping me informed on process of repair. Would recommend them to anyone who needs work done
Bragg & the S. from Bragg's Automotive Inc responded on 04/30/2025 09:31 AM

We appreciate your positive feedback! It sounds like our team really hit the mark, from the office staff to Charlie—who, by the way, is our unofficial ambassador of charm. We're glad to hear you felt well-informed throughout the repair process. It’s our mission to make sure our customers are in the loop, just like a good book club. If you or anyone else you know needs automotive work, we'll be ready and waiting, tools in hand!


RL
ROBERT L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Awesome service
Braggs was very friendly and professional. They were able to perform the many services needed and promptly as promised. Braggs is definitely my new go to for automotive repair and maintenance.
Bragg & the S. from Bragg's Automotive Inc responded on 04/26/2025 09:31 AM

We appreciate hearing about your experience at Bragg's Automotive Inc. It seems we've earned a spot in your automotive Rolodex! It’s always our goal to combine friendliness with professionalism while getting things done in a timely manner. Having a reliable go-to for all things car-related is a real win. We look forward to keeping your vehicle in tip-top shape!


DT
DEBRA T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Service
Very professional and great serv
Bragg & the S. from Bragg's Automotive Inc responded on 04/24/2025 09:31 AM

We appreciate you taking the time to share your experience! It’s always a pleasure to serve customers who notice our commitment to professionalism and service. If we could, we’d put a gold star on our calendar for you! We look forward to keeping your vehicle in top shape for many miles to come.


MS
Missy S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great auto service repairs
Took my vehicle in for what I thought would be an expensive problem, and it wasn't what I thought at all. Thanks to Nurlean and the experienced mechanics at Braggs Automotive, in Lansing.
The staff is amazingly caring, honest and thorough, and Charlie Braggs is a great guy.
I recommend Braggs Automotive to anyone in need of quality auto services!
Bragg & the S. from Bragg's Automotive Inc responded on 04/23/2025 09:32 AM

We appreciate your glowing review! It seems like you dodged a potential automotive disaster, and we’re glad our team was able to turn what could have been a costly scare into a pleasant experience. Our mechanics certainly know their stuff—it's like they have a sixth sense for fixing cars! We're also pleased to hear you found our staff to be supportive and honest; that’s the kind of vibe we aim for. If anyone is ever curious about auto services, they know where to go for quality care!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great service
Always professional and honest
Bragg & the S. from Bragg's Automotive Inc responded on 04/22/2025 09:31 AM

We appreciate you highlighting our professionalism and honesty. It’s great to know our commitment to transparency is making a positive impression. We believe honesty is the best policy—even if it means telling your car that it might need a little more than just a “good luck charm.” Looking forward to keeping your vehicle in tip-top shape!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
Oil Sensor
They still had the original estimate. Quick and easy.
Bragg & the S. from Bragg's Automotive Inc responded on 04/18/2025 09:31 AM

We appreciate you taking the time to share your experience! It’s great to hear that we stayed true to our original estimate and made the process quick and easy for you. We aim to keep things as smooth as a well-oiled engine. If there’s anything else we can help with, don’t hesitate to let us know!


LM
Lucy-Patti M.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2025
verified customerVerified Customer
9
My experience with Bragg's Automotive was:
Professional. Thorough. Honest. Fair. Decent.
Bragg & the S. from Bragg's Automotive Inc responded on 04/15/2025 09:31 AM

We appreciate you taking the time to leave a review that highlights our commitment to professionalism and honesty. It's great to hear that you found our service thorough and fair. If there's anything we can do to elevate that last star, just let us know! We’re always looking to fine-tune our service. Safe travels on the road ahead!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent Service
The Braggs team treats you like family. I will mention them to my friends if they need an honest and professional service center. Thank you Braggs team members. John and Mary!
Bragg & the S. from Bragg's Automotive Inc responded on 04/11/2025 09:31 AM

We're glad to hear that you felt right at home with the Bragg's team. Kind words like yours really help us strive for that family-like atmosphere. If your friends ever need a reliable pit stop for their vehicles, we’re ready to welcome them with open arms (and maybe a cup of coffee). Wishing you and Mary safe travels on the road ahead!


TP
TIMOTHY P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great work and great people
Great work & great people
Bragg & the S. from Bragg's Automotive Inc responded on 04/11/2025 09:31 AM

We're glad to hear you had a positive experience with us! It's always our goal to combine great work with great people—after all, who wants a boring shop? We appreciate your support and look forward to continuing to provide you with top-notch service in the future.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Always fair honest and reputable
Braggs is that perceived rarity in this world, an auto shop that is honest. They are here for the customer not for themselves. If they tell you that you need to fix X then guess what that is what is needed to fix your issue. Never once have I ever felt that they were overcharging me. In fact I question how the bill is always so low compared to what they do. This is the shoo that I’ll only go to because of their honesty. You can trust them!
Bragg & the S. from Bragg's Automotive Inc responded on 04/11/2025 09:31 AM

It's fantastic to hear that you found Bragg's Automotive to be a diamond in the rough of auto repair establishments. We take pride in our commitment to honesty, which is rarer than finding a parking spot at a concert! It’s great to know you trust us for your auto needs and appreciate our fair pricing. Your confidence encourages us to keep doing what we do best: providing quality service without the hidden charges. Thanks for making us your go-to shop!


RM
RON M.
Calumet City, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
4-9-25
Excellent service and courteous employees.
Bragg & the S. from Bragg's Automotive Inc responded on 04/10/2025 09:31 AM

We appreciate you taking a moment to share your experience with us. It’s always great to hear that our team’s efforts to provide exceptional service and maintain a friendly atmosphere are paying off. We're here to keep your wheels spinning smoothly!


SM
SARAH M.
Lansing, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Always great service
Bragg’s has been my family’s trusted mechanic for years. I would never take my car anywhere else! Honest, friendly, and always very helpful.
Bragg & the S. from Bragg's Automotive Inc responded on 04/05/2025 09:31 AM

It's fantastic to hear that Bragg's has earned your family's trust over the years! We take pride in being the dependable pit crew for your automotive adventures. Honest and friendly service is our game, and we love to hear that it shows. If cars could talk, we suspect yours would have quite a few compliments to share about us! We're here whenever you need us. Safe travels on the road ahead!


SS
Stan S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Alignment
Bragg’s got my alignment perfect, though I have a complete tubular front end. Thanks guys!!!
Bragg & the S. from Bragg's Automotive Inc responded on 03/28/2025 09:31 AM

We're glad to hear that your alignment is on point! A tubular front end can be a tricky customer, but it sounds like our team rose to the challenge. If you ever need another round of adjustments, you know where to find us! Keep cruising straight and enjoy the ride.

Service Coupons and Posts
🎉 Thank you for the incredible shout-out! We're thrilled you think we're the greatest! Honesty and care are our fuel—nobody wants a mechanic who's all talk and no torque! 😄 We appreciate your recommendation! 🚗💨 #BraggsAutomotive #CustomerLove
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Thanks for the kind words! We pride ourselves on being your go-to automotive gurus! 🚗🔧 If you ever need more insight or just want to chat cars, we're here for you! 🙌 #BraggsAutomotive #CarCareExperts
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?? Thank you for the kind words! We strive to keep things quick, efficient, and wallet-friendly. After all, it’s all about keeping you on the road and not in the repair shop! ? #BraggsAutomotive #CustomerSatisfaction
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We're thrilled you found us! ?? Professional and speedy service is what we do best, and we keep it budget-friendly too! Thanks for trusting us with your ride! ?? #BraggsAutomotive #HappyCustomers
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Thank you for the kind words! We're thrilled to hear you think our service is top-notch. ?✨ Remember, we're always here to keep your ride smooth and your worries low! #BraggsAutomotive #CarCare
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We're revved up to hear you're satisfied with our service! ?? Your joy fuels our passion for perfecting every ride. Thanks for putting your trust in us—let’s keep those wheels turning! ?✨ #BraggsAutomotive #HappyCustomers
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Thanks for the ⭐⭐⭐⭐⭐ review, Elaine! It's always a pleasure providing you with top-notch service. We're thrilled to be your go-to for all things automotive. ?? #CustomerSatisfaction #TopNotchService
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Thanks for the love, Lavell! We're thrilled to have made your day! ?? Our team is always here to get you back on the road in a jiffy! #CustomerAppreciation #BraggsAuto
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Thanks for the shoutout! ⭐ We're thrilled to hear you had a speedy, 5-star experience with us! ?? Our team is always here to keep you running smoothly. #HappyCustomers #AutoCare
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Thank you for your kind words, Terry! We take pride in our work and are so glad you had a great experience with us. ? #BraggsAutomotive #Lansing #AutoService #CustomerSatisfaction
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Thanks for your loyalty and kind words, Joe and Diane! ? We're so glad you've been happy with our service and prices for 20 years! #Lansing #BraggsAutomotiveINC ??
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Thanks for the kind words, Eddie! ? We're proud to have been servicing your cars for years and appreciate your loyalty. #BraggsAutomotive #Lansing #HonestAndFairPricing #TopNotchMechanics #KnowledgeableOfficeStaff
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We're so glad to hear that Arlene felt taken care of and trusted us with her car repairs! We strive to provide honest and reliable service at a reasonable price. #BraggsAutomotive #Lansing ??⭐️
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