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Bonita Point Auto Care, Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,811 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
10
Total ReScores™
3.3
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

Bonita Point 76 is your local auto shop serving the CHULA VISTA, CA area. Give us a call for your automotive needs. Bonita Point 76 is your local auto shop serving the CHULA VISTA, CA area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(619) 421-7600
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1495 E. H St Chula Vista, CA 91910-6823
Get Directions
Bonita Point Auto Care, Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,811 Reviews)
Write a Review
Recent Reviews
Verified Customer
Chula Vista, CA
Mitsubishi Lancer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Excellent customer service
Excellent
RL
REYNA L.
San Diego, CA
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Thank You!
My likelihood to recommend this shop is actually 20++!!!
This was an extremely stressful situation for me as I had multiple MAJOR difficulties getting my car towed. When it finally got to the Bonita Point Auto Care Shop, it was a completely different experience.
First off, the team at Bonita Point Auto Care were HIGHLY responsive and prompt in contacting me.
Frank was extremely professional and broke it down fast when I had no time to discuss the issue. He quickly stated he would do a diagnostic, and get back to me via TEXT on the prognosis and next steps.
I really liked that this shop had the text functionality for a communication method, as my job didn’t allow me the time to receive personal calls. This was so convenient and allowed me room to maneuver and make clear educated decisions on next steps, for as we know in San Diego, YOU DEFINITELY NEED A CAR to get around [I’m originally from the Bay Area]…
After the diagnostic test, the problem was explained simply and clearly with options and expectations spelled out. I was very pleased to not receive a lot of “mechanical speak”, but rather here’s the problem, and here are your options!!
I unfortunately couldn’t afford to have it fixed at the moment, so I had to tow it out, and once again had challenges requesting a tow. I’m so grateful to my SECOND REQUEST IN AN HOUR to tow from Angelos Tow and Recovery…special shout out to Anthony and the technician who towed my Mini for helping me!!! Anthony is the best! [Separate review on this establishment later]
Lori from Bonita Auto Care was, in partnership to Frank, the ultimate professional to help me and was also the best!!! She explained payment and went above and beyond to keep me posted minute to minute on status of towing! I really liked the easy seamless way she collected payment for services, all done via text and securely executed! Lori truly epitomized customer service, and really made a very stressful situation have a nice ending! The chat via text feature they utilize is AMAZING.
I went to this shop as I’m a member of AAA, and it was one of many shops recommended in the area.
But trust me when I say, forget the rest, even if it’s a bit out of your way…ITS WORTH CHOOSING BONITA POINT AUTO CARE. They’ll take care of you and I am a happy, grateful customer who highly recommends them!
IN
IVAN N.
Chula Vista, CA
Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Smog check
Fast and reliable service
PS
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PAUL S.
Chula Vista, CA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Another good experience
It was only a routine oil change and smog, but the service and care were good once again.
MM
MARY M.
San Diego, CA
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Quick, Efficient & Friendly
Thank you, Frank, for all your help this morning especially with my add ons of service and getting me in and out as quickly as you did!
WS
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WILLIAM S.
Chula Vista, CA
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Gisela Sallee
We have been bringing our cars here and the service is always very profession and timely.
It’s great you can make appointments so that cars a re serviced immediately without a wait . I would refer people to come here for their vehicles anytime
PL
PATTY L.
Bonita, CA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Fast service
I requested an appointment to get my car smogged on Wednesday for this Saturday morning. Lori called me back right away and had me on the schedule. On Saturday morning I was in and out in about 30 minutes. So grateful once again for Bonita Point Auto Care's fast and friendly service!
MK
MARILYN K.
Vista, CA
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Manifold replaced
Frank the Service Manager was professional and managed my car repairs in a timely manner.
Verified Customer
Chula Vista, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Service
Very friendly, efficient .,helpful explanation of needed service.
Verified Customer
San Diego, CA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great
Service is always great.
DB
DOROTHY B.
Bonita, CA
Mercedes-Benz Sprinter Crew Vans
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
8
Smog
Had appoint for smog and short wait time.
Verified Customer
Chula Vista, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Had issues with check engine light.
They were very very efficient and friendly. Extremely helpful in helping me resolve my issues.
AC
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ALINE C.
Chula Vista, CA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Smog ck
Had an appt at 3:00 and was out by 3:30!! Very friendly and efficient staff! This is my go to for smog cks!!
DN
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DAVID N.
Bonita, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Evaluate a car for purchase.
Overall experience was excellent.
JI
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JEFF I.
Chula Vista, CA
Ford Transit Connect
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
smog check
As always, friendly fast and thorough.
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