Daniel said the experience was good and the work was good, his only concern was the price difference between what they wanted to charge and what the insurance provider wanted to pay. There was a lot of negotiation to try to reach a reasonable price and in the end they figured it out, but it seemed a little unnecessary.
Recommended
SE
Susan E.
Norfolk, MA
04/18/2025
Verified Customer
Category: Collision
Susan said that Michael was amazing, the vehicle was done on time.
Recommended
BE
Blake E.
MA
04/15/2025
Verified Customer
Category: Collision
Blake said spoke to Bob. When they replaced the hood the headlight stripe appears to be loose, the one that was not replaced was locked in tight. Also noticed, not sure if it was there before or not, there was a ding in driver side door, cannot tell from the photos that the mechanic took and Bob is seeing if someone can pull out that ding. He said need to coordinate to get the ding fixed and look at the loose daytime light stripe due to availability.
Recommended
HM
Herica M.
Norwood, MA
04/08/2025
Verified Customer
Category: Collision
Herica said the vehicle was ready when expected, everything was completed in an orderly fashion, they were provided a rental vehicle.
Recommended
MC
Margaret C.
Burlington, MA
03/28/2025
Verified Customer
Category: Collision
Margaret said her vehicle was done even before the promised date.
Recommended
SB
Sean B.
Millis, MA
03/20/2025
Verified Customer
Category: Collision
Sean said it was seamless and they did a nice job on his vehicle.
Recommended
AR
Amit R.
Norwood, MA
03/14/2025
Verified Customer
Category: Collision
Amit said he was treated well, updated regularly and had no problems. The repairs were done nicely.
Recommended
JG
Jaret G.
MA
03/14/2025
Verified Customer
Category: Collision
Jaret said his vehicle was ready when promised but the insurance company held up the delivery.
Recommended
KK
Kate K.
Attleboro, MA
03/12/2025
Verified Customer
Category: Collision
Spoke with Kate's husband. He said he thought they did a great job. He already recommended them, and didn't elaborate.
Recommended
BF
Brian F.
MA
03/04/2025
Verified Customer
Category: Collision
Brian said he's been going there for years and he's always treated good. He's dealt with Brian quite a bit there. There was a delay with his vehicle because they found more things after the fact and it was delayed by twelve days but he doesn't have any complaints with that. He always recommends them.
Not Recommended
GD
Gideon D.
Boston, MA
03/04/2025
Verified Customer
Category: Collision
Gideon said it was a great experience and Brian is a good guy.
Recommended
NR
Natahlia R.
Brockton, MA
03/03/2025
Verified Customer
Category: Collision
Natahlia said they had to do some last minute cleaning and her vehicle was ready the following day.
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