Sunny was helpful in diagnosing my car problem and took time to drive my car to detect the noise.Very good service and clean waiting room. A good experience.
AR
Alyssa R.
Syracuse, NY
08/31/2022
0
Would NEVER recommend this place to anyone. Owner & his wife think they're entitled. Their attitudes suck. Their work is overpriced & sucks. They all reak of alcohol and pot.
The owner has an attitude problem & the tire guy & so-called "licensed" inspector Gene's attitude isn't any better. He screwed up inspection on my car and on my friend's. No wonder they lost their inspection license. Owner's wife always hanging around there too. She's not mechanic, shouldn't be hanging in a garage acting liked she's entitled & all that. her & her husband/owner think they're entitled. they all reak of alcohol, especially the tire guy. one of the other guys that works there, Eljay or EJ or something like that, always reaking of pot. Place is nothing but a low-class business with fly-by-night employees.
KK
Kristina K.
Camillus, NY
07/09/2020
Rude Employees, Etc.
Took my vehicle there and the mechanic/"manager" was extremely rude and ignorant. Tire tech thinks he knows all about tires, etc. conning and tricking me into buying new tires, claiming "I needed them" with somewhat of a rude attitude as well.....all about commission with the 2 that work there. Their work and knowledge is questionable too.
Friend of mine took vehicle there and had both employees work on it & ended up taking it elsewhere afterwards because both guys screwed up. Seen non-customers and non-employees hanging there too during business hours. Owner of the place doesn't seem to care either. Becoming a very poorly run place. Mechanical and tire work isn't great either. Employees are not that personable or friendly either.
Not Recommended
AS
Ashley S.
Syracuse, NY
06/29/2020
Mad customer service
Very unprofessional at bobs tires! The mechanic was very rude.
Not Recommended
EM
Elaine M.
Syracuse, NY
04/22/2019
Rude mechanic
I’ve gone to Bob’s tires many times and I’ve bever had a problem and everyone’s normally very nice. This last time I went in “The mechanic” was very rude and had poor customer service skills.
Recommended
JR
Jen R.
Syracuse, NY
09/07/2011
Great service
The staff at Bob's Tire is so friendly and truly do try and give you the best deal. They do great work! I recommend them to all of my friends.
Recommended
CH
Cliff H.
Baldwinsville, NY
09/06/2011
Verified Customer
Great Visit
The guys at Bob's are always friendly and the service great. Thanks alot.
Recommended
JS
Josie S.
Syracuse, NY
08/26/2011
Verified Customer
Service to' my Nissan
It was comforting to' know that you offer full service in the formo a ride to' and from my home as well as work if needed.
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