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Bob's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,239 Reviews)
97
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care. We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(605) 342-1982
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1027 Farlow Ave Rapid City, SD 57701
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Bob's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,239 Reviews)
Write a Review
Recent Reviews
BB
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BOB B.
Box Elder, SD
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Best Auto Service in Rapid City (or anywhere else)
From start to finish, the customer service was friendly, efficient, and genuinely caring. Steve and his crew provide the best in outstanding service.
MS
MACY S.
Pecatonica, IL
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Friendly and Honest!
I'm a young girl in college which tends to lead to bad mechanic experiences... But this was totally different! I was treated with respect and I really really appreciated it. All my questions were answered, everything was dealt with in a timely fashion, and I plan on making this my go-to place for all my car needs while I'm in town for school.
If you don't know much about cars but don't want to be taken advantage of... Go to this place!!
SS
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STEVE S.
Rapid City, SD
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Excellent and trustworthy work
Always a pleasure to take my vehicles to Bob's. Very friendly and I trust the work they do.
Verified Customer
Black Hawk, SD
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
7
Always Excellent Service
Bobs Auto Service is my #1 auto repair shop. I can depend on accurate diagnosis of my vehicle's problem, quick repair and reasonable pricing, always. Usually takes 2 weeks to get an appointment so don't wait if your car is sick.
BN
BONNIE N.
Piedmont, SD
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great place & very reasonable!
Wonderful service! Always efficient & friendly & helpful!
DD
DAN D.
Rapid City, SD
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great local business
Very knowledgeable staff that does a complete and thorough job.
JB
JOHN B.
Rapid City, SD
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Front suspension work
As always they scheduled me in..got me in on my scheduled day. found out everything that was needed with an accurate estimated cost. The worked me into the schedule and done a great job!!
JM
JOHN M.
Black Hawk, SD
Dodge Ramcharger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great Repair Shop
These guys always do a great job and are upfront and honest about working on your vehicle. Great customer service as well!
KD
KAY D.
Sturgis, SD
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Quick, Amazing and so Friendly ❣️
We received a step by step account of the work in progress.
Bob’s Auto let us know pricing up front.
We weren’t even aware of some things that were wrong with our truck.
We weren’t even aware given a list of the items and cost associated with each item.
Very thorough and exceptional customer service!
CB
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CHUCK B.
Rapid City, SD
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Oil service
Service was fast , through, and convenient. Bob's Auto does all service work on my vehicles. I have never experienced any problems. The price there work has always been fair and reasonable.
TE
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Traci E.
Hermosa, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Amazing
Steve and Cameron are amazing fixing and servicing vehicles. A sound and clunking in my car that went on for the better part of a year was found and fixed!! Thanks so much for your persistent and thorough work!
LS
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LISA S.
Rapid City, SD
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Belts and Tension thingy
Bob's is so friendly and skilled at auto repair.
CV
CONNIE V.
Rapid City, SD
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great Service
Honest and fair, we want your vehicle repaired go to Bobs Auto. They will not take advantage of you.
MJ
MARTY J.
Rapid City, SD
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
quick and courteous
they responded quickly to my request. they took care of my needs quickly and very professional. i highly recommend using Bob’s Auto
ST
STEVEN T.
Rapid City, SD
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Good Trade
Troubleshooting is an art, and Bobs auto are masters at finding and fixing electrical problems!!! Thanks Steve Duval
Good Trade
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