Bob's Pro Auto Service is your one-stop shop for all your auto repair needs in the city of San Leandro, CA. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely. Bob's Pro Auto Service is your one-stop shop for all your auto repair needs in the city of San Leandro, CA. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely.
Verified CustomerVerified CustomerVerified CustomerHi Roxanne,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you were unhappy with your recent experience. As a loyal customer over the years, your opinion matters to us, and it’s disappointing to know we didn’t meet your expectations this time.
Our estimates are based on a thorough inspection, quality parts, and the time required to do the job right the first time. Our lead mechanic has over 25 years of experience in the automotive industry, and we rely on his expertise to ensure that every recommendation is based on safety, reliability, and long-term value, including warranty.
That said, we completely understand the importance of getting a second opinion—especially when the cost feels high. We’d be more than happy to review the estimate with you, explain the work in detail, and answer any questions you may have.
We never want a customer to feel like they’re being taken advantage of, and we appreciate the opportunity to address your concerns. Regardless of your decision, we thank you for the trust you’ve shown us in the past and wish you the best with your vehicle moving forward.
Sincerely,
Johanna Contreras.
Verified Customer
Verified CustomerVerified CustomerVerified CustomerWe greatly appreciate your positive feedback regarding your experience with our team. It is gratifying to know that our commitment to excellent customer service and quality workmanship resonated with you. We strive to maintain a clean environment while ensuring that our prices remain reasonable. Your support reinforces our dedication to providing honest and reliable service. Thank you for choosing us for your automotive needs.
Verified CustomerWe appreciate your positive feedback regarding your recent experience. It is our priority to ensure that our customers receive prompt and attentive service, and we are pleased to hear that we were able to assist you with your 1994 Buick Park Avenue without delay. Your satisfaction is important to us, and we look forward to continuing to provide reliable service in the future. Thank you for choosing Bob's Pro Auto Service.
Verified CustomerWe appreciate your continued trust in our services over the years. It is gratifying to know that our commitment to thoroughness and professionalism meets your expectations. Your satisfaction is paramount, and we remain dedicated to maintaining high service standards for all our clients. Thank you for taking the time to share your positive experience.
Verified CustomerWe appreciate your positive feedback regarding your recent experience with our service. It is gratifying to know that you found our team to be honest and accommodating in addressing your repair needs. Our commitment is to provide our customers with reliable and transparent information, ensuring you feel confident in your decisions. Your support is invaluable to us.
Verified CustomerWe appreciate your positive feedback regarding your experience with our team. It is gratifying to know that our technicians' knowledge and service orientation made a favorable impression. Your mention of their friendliness and efficiency in completing the work is particularly valued, as we strive to respect our customers' time. Additionally, we are pleased that you found our recommendations to be valuable. Your willingness to make referrals is a testament to your satisfaction, and we are grateful for your support.
Verified CustomerWe appreciate your positive feedback regarding your experience at Bob's Pro Auto Service. It is gratifying to know that your vehicle was ready as promised and that our staff's communication regarding the issues was satisfactory. Providing reliable service and maintaining transparency with our customers is of utmost importance to us. We look forward to continuing to meet your automotive service needs.
Verified CustomerWe appreciate your longstanding trust in our services over the past two decades. It is rewarding to know that multiple generations of your family have chosen our shop for their automotive needs. Your support reinforces our commitment to delivering quality service. If there are any areas for improvement that you believe could enhance your experience, please feel free to share your insights.
Verified CustomerWe appreciate your positive feedback regarding your experience at Bob's Pro Auto Service. It is gratifying to know that our team has successfully maintained your vehicle and addressed your queries effectively. Your acknowledgment of Jerry's assistance highlights our commitment to providing exceptional service and support to our customers. We strive to ensure that each visit is both informative and reassuring. Thank you for entrusting us with your vehicle, and for your strong recommendation. Your support is invaluable to our business.
Verified CustomerWe greatly appreciate your continued trust and support over the years. It is gratifying to know that our service has consistently met your family's needs and that you have confidence in our ability to care for your vehicles. Your loyalty motivates us to maintain our high standards of customer service and vehicle maintenance. Thank you for sharing your experience.
