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Bob's Pro Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(331 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Bob's Pro Auto Service is your one-stop shop for all your auto repair needs in the city of San Leandro, CA. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely. Bob's Pro Auto Service is your one-stop shop for all your auto repair needs in the city of San Leandro, CA. We specialize in auto repair and maintenance. No matter what type of vehicle you drive, our team has the industry experience to provide you with the best service to ensure that your vehicle runs smoothly and safely.

Categories
Auto Maintenance, Transmission Repair, Repair Shop
Contact
(510) 351-0727

Business Hours

Mon
closed
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
8:30 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1693 Washington Ave San Leandro, CA 94577
Bob's Pro Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(331 Reviews)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
The employees R dedicate n honest
The employees R dedicated n honest

MM
MONICA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Oil change
I came in for an oil change and was informed of other issues. I am glad they did a complete assessment and I know what maintenance needs to be done.
Johanna c. from Bob's Pro Auto Service responded on 04/23/2025 09:39 AM

We appreciate your feedback regarding your recent experience at our service center. It is our priority to provide thorough assessments to ensure the safety and reliability of your vehicle. We are pleased to know you found value in our comprehensive evaluation. Your trust in our services is significant to us, and we are committed to maintaining high standards in vehicle care.


AG
ALBERT G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Excellent communication skills, through on analysis and great pricing
Took my car in and did a thorough analysis of the problem with the AC.
Excellent customer service from the beginning to end of the job requested.
Will return for my car needs in the future.
Johanna c. from Bob's Pro Auto Service responded on 04/18/2025 09:54 AM

We appreciate your feedback regarding your recent experience with our service. It is gratifying to know that our thorough analysis and customer service met your expectations. Your satisfaction is important to us, and we look forward to assisting you with your automotive needs in the future.


ML
MARIE L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Car Repair
Excellent Service all around
Johanna c. from Bob's Pro Auto Service responded on 04/16/2025 09:39 AM

We appreciate your positive feedback regarding our service. It is our commitment to provide excellent service to all our customers, and it is gratifying to know that we met your expectations. Your support is invaluable to us.


AM
AMRIT M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
I had called in Friday evening for a quick service with oil and filter change.
Jerry at Bob’s quality service is always very courteous and responsive. They were able to get me in at 4 pm after my work. My car has been burning oil and they help me topping off the oil. They are efficient and reliable.
Johanna c. from Bob's Pro Auto Service responded on 04/09/2025 09:37 PM

We appreciate your positive feedback regarding our service. It is gratifying to know that Jerry and the team at Bob's Pro Auto Service were able to assist you promptly and efficiently after your work hours. Ensuring that our customers receive courteous and reliable service is a priority for us, and we are pleased to hear that your experience reflected this commitment. Your trust in our ability to address your vehicle's needs is invaluable to us.


TM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Always Awesome and honest
When I moved to San Leandro I had them do some work on my car. The prices are decent and they are open on Saturdays so I don't have to miss work. Everyone is super nice and honest about advice on your car! Great place!
Johanna c. from Bob's Pro Auto Service responded on 04/08/2025 09:38 AM

We appreciate your positive feedback regarding your experience at Bob's Pro Auto Service. It is gratifying to hear that our service has met your expectations, particularly in terms of pricing and convenience. Our commitment to providing honest advice and a welcoming atmosphere is paramount, and we are pleased that you felt this during your visit. Your support is valued, and we look forward to assisting you with any future automotive needs.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Forester tune-up & oil chg
Had my 2007 Forester in for a tune up and oil change. Excellent work done on time.
Johanna c. from Bob's Pro Auto Service responded on 04/03/2025 04:10 PM

We appreciate your positive feedback regarding the recent service on your 2007 Forester. It is gratifying to know that the work was completed to your satisfaction and within the expected timeframe. Your trust in our service is valued, and we look forward to continuing to meet your automotive needs in the future.


KT
KAM T.
Mercedes-Benz ML320
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2025
verified customerVerified Customer
7
Good job but expensive!!
I did only oil change, the price is so expensive. But Jerry did pretty good job to explain and show me what is my car’s problem, he is a great guy!!
Johanna c. from Bob's Pro Auto Service responded on 04/01/2025 10:09 PM

We've recently updated our pricing to reflect the increased costs of parts, labor, and overhead. We always strive to provide top-quality service, and this helps ensure we can maintain that level of care for your vehicle. We appreciate your understanding.
Im glad you have a good experience with Jerry, but more important that He was able to explained everything to you. Jerry is an excelent guy and we are happy to have him on our team.
Hope to see you soon Mr. Tsui.
sincerely,  Johanna C.


KK
KARL K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Very Professional
I was referred by someone who had been doing business here for 20 + years. That was all I needed to make my decision. Also the previous place I had been going to. Told me with 2 options which were the worst that could be, and doubled down on his opinion. Bob's told me what the possibilities could be and the worst 2 that were mentioned only 1 came up. That was after he explained what other problems it could be. They would change the obvious 1st to verify if the other was needed. Honesty works. I just found a new mechanic.
Johanna c. from Bob's Pro Auto Service responded on 04/01/2025 10:14 PM

"Thank you so much for sharing your experience! We really appreciate the trust you’ve placed in us, especially with the recommendation from someone who’s been with us for over 20 years. It’s great to hear that Bob’s approach of exploring all possibilities and being upfront with you made a difference.. We’re so glad you found a mechanic you can trust – we’re here for you whenever you need us and look forward to keeping your car running smoothly for years to come!"
sincerely, Johanna C.


JD
JANET D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Good people to work with.
Very nice and polite people to work with from the front office to the guys working on your vehicle.
Johanna c. from Bob's Pro Auto Service responded on 04/01/2025 10:15 PM

We appreciate your positive feedback regarding your experience with our staff. It is our priority to ensure that all our customers receive respectful and helpful service, from the front office to our technicians. Your support affirms our commitment to providing a high standard of service in all aspects of our work. Thank you for choosing Bob's Pro Auto Service.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great service.
Thorough and professional work.
Johanna c. from Bob's Pro Auto Service responded on 03/31/2025 09:39 AM

We appreciate your positive feedback regarding the thorough and professional work you received at Bob's Pro Auto Service. Maintaining high standards is our priority, and it is gratifying to know that our efforts met your expectations. Your business is valued, and we look forward to continuing to serve you in the future.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Battery replacement
They were efficient in ordering my battery and gave me an estimate time on how long it would take. Been going to Bob’s for years and everyone there is so nice and good at their job
Johanna c. from Bob's Pro Auto Service responded on 03/27/2025 09:39 AM

We appreciate your feedback and are pleased to hear about your positive experiences at Bob's Pro Auto Service. It is our goal to provide efficient and reliable service, and we are glad that our team met your expectations with the battery ordering process and provided you with a timely estimate. Your continued patronage over the years is invaluable to us, and we are committed to maintaining a friendly and professional environment for all our customers. Thank you for your trust in our services.


SB
SHAUN B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Oil change
Every time I go into Bob's, it's a pleasant experience. They're always so helpful. Tops off fluids and air in tires every oil change. Jerry is one of the friendliest people I've met. Always going to Bob's for my car necessities
Johanna c. from Bob's Pro Auto Service responded on 03/25/2025 09:37 AM

We appreciate your positive feedback and are pleased to hear that your experiences at Bob's Pro Auto Service have been consistently pleasant. Our team is dedicated to providing helpful service, and it is gratifying to know that our efforts, such as topping off fluids and checking tire pressure, have met your expectations. Your recognition of our staff, particularly Jerry, highlights the commitment we strive to maintain in customer service. We look forward to continuing to meet your automotive needs.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Honest and efficient
I was referred to Bob by several people. I went to him to take a look a my sweet baby (you can tell I love my car) after being told by the Honda dealership it would be better for me to just get another car because of the repair cost. Bob did an evaluation and said the work needed would end up costing 20% of the cost quoted to me and my car runs like a dream! I will never go to anyone else. Bob and his staff were friendly, honest, and approachable. His shop is small and mighty and needs a superhero cape attached to it.
Johanna c. from Bob's Pro Auto Service responded on 03/25/2025 09:37 AM

We appreciate you taking the time to share your experience with us. It is encouraging to hear that our evaluations and services met your expectations and provided a more favorable alternative to your vehicle's repair needs. Our team strives to deliver honest and detailed assessments to ensure our customers are well-informed. Your acknowledgment of our staff's approachability and friendliness reinforces our commitment to customer care in our shop. We value your trust and look forward to continuing to serve you in the future.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Quality
I purchased a used vehicle from someone whose paperwork before from past repairs was from this place, so I continued to take the car there. It’s been almost 2yrs now and I still haven’t had a problem with the car or the establishment…. Thank you guys
Johanna c. from Bob's Pro Auto Service responded on 03/17/2025 09:40 AM

We sincerely appreciate your decision to continue utilizing our services for your vehicle maintenance. It is gratifying to hear that you have had a positive experience over the past two years and that your car has remained trouble-free. Your trust in us following your purchase is profoundly valued, and we remain committed to providing reliable service for all our customers. Thank you for sharing your experience with us.


Displaying Review 1 - 15 of 331 in total
Service Coupons and Posts

We sincerely appreciate your continued trust in Bob's Pro Auto Service for the past 15 years. Your loyalty means a great deal to us, and we remain committed to providing you with the highest level of service. Thank you for being such a valued customer.
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Thank you for your kind words. We take pride in our team’s friendliness and expertise, ensuring that each customer receives the best service possible. Your satisfaction is our priority, and we look forward to serving you again.
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We greatly appreciate your kind words highlighting our reliability and integrity. At Bob's Pro Auto Service, we are committed to providing honest and dependable service to our valued customers. Thank you for trusting us with your automotive needs.
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15 years and counting! 🚗✨ We're over the moon that our service keeps you coming back! Thanks for spreading the word—you're the real MVP! 🙌 Let’s keep those wheels turning together! #BobsProAuto #CarCareChampions
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Thanks for the kind words! We're thrilled to be your go-to pit stop for car care ??. Honesty is our best mechanic! Looking forward to seeing you for that regular maintenance—let’s keep those wheels turning! ?? #CustomerCare #BobsProAutoService
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We’re thrilled to hear you enjoyed our service! ?? At Bob's Pro Auto Service, we aim to keep you rolling smoothly—like butter on a warm pancake! ? Thanks for the 5 stars! ⭐️ #AutoExperts #CustomerLove
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Thanks for the kind words! ?✨ Jerry and the team love putting the 'pro' in Pro Auto Service! High-quality care with a personal touch is our speed. We're here to keep you rolling smoothly! #AutoService #CustomerSatisfaction
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Thank you for the great review! ?? We strive to be your lifebuoy in a sea of sharks! ? honesty and quality are our top priorities. We’re thrilled you enjoyed your experience! Stop by anytime for more honest service! #BobsProAutoService #HonestMechanics
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Thank you for the kind words! ?✨ We're thrilled to keep your car purring like a kitten, no matter the challenge! We're always here to help, from oil changes to major repairs. Keep cruising smoothly! #BobProAuto #CarCareComedy
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?? Thanks for the love! We're thrilled to be your neighborhood pit stop for auto needs. Great customer service is our fuel! ?️ We're always here to keep you rolling smoothly. Stop by anytime! #BobsProAuto #CustomerCare
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