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Blackout Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(40 Reviews)
86
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Blackout Garage is your local auto shop serving the ROBINSON, TX area. Give us a call for your automotive needs. Blackout Garage is your local auto shop serving the ROBINSON, TX area. Give us a call for your automotive needs.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(254) 836-6885
By Appointment Only
Business Hours

Business Hours

Mon
by appointment only
Tue
by appointment only
Wed
by appointment only
Thu
by appointment only
Fri
by appointment only
Sat
closed
Sun
closed
* Central Time (Us & Canada)
602 South Robinson Dr Robinson, TX 76706
Blackout Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(40 Reviews)

CL
Christopher L.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Christopher said they were very responsive.
Recommended

AM
Anthonty M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Anthonty stated that they do good work.
Recommended
The Team a. from Blackout Garage responded on 02/25/2025 09:36 AM

We appreciate your feedback and are delighted to hear that you think we're doing good work. Our team puts a lot of effort into ensuring every customer has a smooth experience, and it’s rewarding to know that it's paying off. Keep an eye on us – we’re always striving for greatness and maybe a little bit of automotive magic along the way.


DD
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David D.
Robinson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Superior performance again
My car started but no power steering or electronics. I drove the 1.5 miles to Blackout garage. The prompt diagnosis was that the serpentine belt was shredded and now missing. I left the car, got a ride home and the brilliant mechanic replaced the defective idler pulley and installed a new belt. The oil needed replacing so I had them do that also and check the car for any other problems. There were none. GREAT JOB.
The Team a. from Blackout Garage responded on 02/11/2025 09:36 AM

We appreciate you sharing your experience with us! It sounds like your car had a bit of a drama going on, but our team definitely stepped in like superheroes in mechanic overalls. We're glad to hear that the diagnosis went smoothly and that the idler pulley and new belt got your ride back in shape. It's always a bonus when we can spot other issues quickly, so we're pleased we could send you on your way without any additional surprises. Here’s to many more miles of smooth driving!


RH
Russel H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Russel said they have always been good to him.
Recommended
The Team a. from Blackout Garage responded on 02/02/2025 09:39 AM

It's great to hear that we've consistently hit the mark for you! We strive to treat all our customers like family, minus the holiday drama, of course. Your support means a lot to us, and we look forward to keeping that good streak alive!


DS
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DONOVAN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Great customer service
They go above and beyond to find the problems, fix the issues and take pride in the work they do. They strive to take care of the customer in every way. I can leave there knowing my vehicle is repaired and safe to drive. Always answer all my questions with confidence and the work is unmatched in our area. I don’t take my vehicles anywhere else. They will have my business for many many years to come.
The Team a. from Blackout Garage responded on 01/28/2025 09:36 AM

We're delighted to hear about your experience! It sounds like you've found your go-to garage, and we couldn't be happier to be that place. Our team puts in a lot of effort to ensure every vehicle drives out in tip-top shape, so it's reassuring to know that you feel safe and confident behind the wheel. If only our vehicles could express gratitude; we might need to start teaching them some manners! We'll be here, gear wrenches in hand, ready for all your automotive adventures in the years to come.


CG
Clay G.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Clay said he liked that they were personable and didn't try to make money with unnecessary fixes.
Recommended
The Team a. from Blackout Garage responded on 01/28/2025 09:36 AM

We're delighted to hear that you appreciated our personable approach! It’s our mission to build trust and keep the unnecessary fixes at bay—who needs that kind of drama, right? We aim to provide honest service that puts your needs first. Thanks for your support, and we hope to keep hitting the mark for you!


MP
Mr P.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
Category: Service
Spoke with Rick. He said they are awesome, they always do awesome work on his vehicle and they just rescued him on the side of the road.
Recommended
The Team a. from Blackout Garage responded on 01/27/2025 09:36 AM

We appreciate you sharing your experience with us! It's always great to hear that our team, especially Rick, has come to the rescue when you needed it most. We're committed to delivering awesome service and keeping your vehicle in top shape. Don’t hesitate to reach out anytime you need a hand—or a tow!


DN
Donna N.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Donna said Jamie is wonderful, she loves her and they did excellent work.
Recommended
The Team a. from Blackout Garage responded on 01/22/2025 09:36 AM

We appreciate your glowing feedback about Jamie! It's always great to hear when our crew members hit the mark. We'll make sure to share your compliments about the excellent work with Jamie. We strive for nothing less than brilliance, and it looks like we've hit the bullseye this time! Looking forward to your next visit!


DH
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dylan h.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
9
Great first experience
Blackout Garage took care of my breaks and rotors on my Camry. They were friendly, attentive and most of all honest. I can't say that about the last auto shop to work on my car. The next time I need anything done on my Camry you can bet I'll be back to Blackout Garage.
The Team a. from Blackout Garage responded on 01/09/2025 09:38 AM

We're delighted to hear about your experience with us! It sounds like your Camry is in the hands of a true auto enthusiast. We take pride in being friendly and honest, especially when it comes to brakes and rotors — they can really make a squeaky situation worse, can't they? We're looking forward to being your go-to garage for all your car needs. Safe travels on those smooth roads ahead!


JD
John D.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
John said they took their time and got it done correctly.
Recommended
The Team a. from Blackout Garage responded on 01/05/2025 09:37 AM

We're glad to hear that our team took the time to ensure everything was done right! It's always a balance between speed and precision, and we appreciate you recognizing our commitment to quality. If only we could offer time management lessons for those pesky socks that always disappear in the laundry! Your support means a lot to us.


JM
Jacob M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
Category: Service
Jacob said the service was really great, they explained what they were going to do, and the price was reasonable.
Recommended
The Team a. from Blackout Garage responded on 01/04/2025 09:35 AM

We're delighted to hear that you had a fantastic experience with us! It's always our goal to ensure everything is clear and straightforward, especially when it comes to your car. We believe in keeping the surprise parties for birthdays, not for service prices! We value your feedback and look forward to keeping your ride in tip-top shape.


DD
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David D.
Robinson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Always superlative work
As usual, no matter what challenge I throw at Jamie, she already knows the best possible solutions even when it's one of possibly three correct answers. Her experience is remarkable. Between Jamie and her husband, they accept every challenge with wisdom, proper planning and research. They find the best and least expensive sources for the correct parts, make the right selections and install them with skill in the least amount of time. At least that has been my repeated experience. I could not be more pleased with their joint capabilities, planning and completion of tasks.
The Team a. from Blackout Garage responded on 12/25/2024 09:34 AM

We appreciate you taking the time to share your experience. It seems Jamie and her husband have been living their own version of "Extreme Makeover: Garage Edition." We're glad to hear their expertise and knack for planning have turned your challenges into success stories. We always strive for that perfect blend of skill and efficiency, so it’s fantastic to know it's working out so well. Here's to many more flawless installations and triumphs in your garage adventures ahead!


GT
Gari T.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Gari said she got in really fast, they fixed her vehicle really fast, and they were really nice. Her mom has used them before and their location is convenient, as well.
Recommended
The Team a. from Blackout Garage responded on 12/18/2024 09:37 AM

We appreciate your feedback and are glad to hear that your visit was quick and pleasant. Fast service can feel like magic—no wands required! It's also great to know that we have earned the trust of your mom over the years. We strive to make it easy for our customers, so we're glad our location worked for you. We look forward to keeping your wheels turning smoothly!


DH
David H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
Category: Service
David said they have good customer service. They fixed his vehicle in a timely fashion and everything went as it should. The mechanic Cody was really good, very technical and he appreciates the work he did.
Recommended
The Team a. from Blackout Garage responded on 12/09/2024 02:48 PM

We appreciate you taking the time to share your experience with us. It’s great to hear that our team, especially Cody, was able to get your vehicle back on the road quickly and efficiently. We always aim for a smooth ride, both in our service and your vehicle! If you're ever in need of assistance again, know that we're here to help.


TF
Talia F.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
Category: Service
Talia said they were able to work her into the schedule within 2 hours and had it fixed within 1 hour.
Recommended
The Team a. from Blackout Garage responded on 11/22/2024 07:00 AM

We're glad to hear we could fit you in so quickly! It sounds like we hit the pit stop limit in record time. It's our mission to get you back on the road without any unnecessary wait. If there's ever anything else we can help you with, just give us a holler!


Displaying Review 1 - 15 of 40 in total
Service Coupons and Posts
We love a happy ending! 🎉 Thanks for trusting us to revive your ride. From a shredded serpentine belt to a smooth drive, we’ve got your back (and your car)! 🚗💪 Cheers to no more drama on the road! #AutoHeroes #BlackoutGarage
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Thank you for the amazing review! ?✨ We're thrilled to hear you felt the love while we serviced your Camry. Honesty is our policy, and we promise to keep your ride in top shape! Can’t wait to see you again! #BlackoutGarage #AutoCareMagic
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Huge thanks for the amazing review! ? We're thrilled that Jamie and her husband make auto repairs feel like a breeze! ?? Your trust means the world to us. We’ll keep cranking out those solutions like pros! ?️ #CustomerAppreciation #BlackoutGarage
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?? Thanks for the awesome review! At Blackout Garage, we thrive on tackling challenges like a pro pit crew! ?️✨ We're glad we could keep things smooth and budget-friendly for you. Keep those wheels rolling! #AutoExperts #QualityService
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?? Thanks for the high praise! We're thrilled to be your go-to shop! Our team loves keeping your rides in top shape without breaking the bank. Your support motivates us to keep rolling! ? #BlackoutGarage #AutomotiveExcellence
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We love bringing new light to your ride! ? Thanks for trusting us with your Jeep’s headlights, David! We promise to keep things shining bright and looking fab. ?? Keep cruising safely! #BlackoutGarage #ShineOn
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Thanks for the shoutout! ?? We’re all about speedy and stellar service—no playing around here! Glad to keep your ride in top shape! ?️✨#CustomerServiceGoals #BlackoutGarage
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We're really revved up about your feedback! ?? Great service and a discount? Sounds like we’re cruising in the right direction! Thank you for the kind words; we’re always here to help! ? #BlackoutGarage #ServiceWithASmile
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We're thrilled to hear you felt like family! ? Fast, excellent service at a price that won't break the bank—call us the automotive superheroes! ?‍♂️ Thank you for recommending us! ?? #BlackoutGarage #FamilyVibes
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We're revved up to hear your feedback! ?? Quick service and fair prices are our fuel! Thank you for trusting Blackout Garage to keep you moving smoothly. Let’s keep those wheels turning! ?️ #AutoCare #CustomerSatisfaction
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Thank you for the fantastic review! ?️ We love making sure every detail is spot on. You've got a sharp eye—maybe you're ready for a career in auto repair? ? We can't wait to see you again! #BlackoutGarage #AutoCareExcellence
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Thanks for the 5 stars! ? We're thrilled to know you appreciate our attention to detail and expert diagnosis. Can't wait to serve you again soon! #ExpertService #BlackoutGarage
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Thanks for the 5-star review! ? We're glad Jaime could lend a hand. Our team always goes the extra mile. We appreciate your support! #CustomerService #Automotive
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