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Bignell Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(505 Reviews)
99
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
99
Net Promoter Score ®

Business Details

About

Here at Bignell Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Terre Haute/Brazil offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our
Here at Bignell Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Terre Haute/Brazil offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Terre Haute/Brazil, we are totally confident that Bignell Automotive is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(812) 514-8480

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
11845 E Davis Avenue Brazil, IN 47834

Affiliations

ASE
Bignell Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(505 Reviews)

BB
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Brad B.
Rosedale, IN
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Spring Checkup
Took my 2011 RAM 1500 to Zach for its Spring “Tonic” before Summer gets here. Full synthetic oil change, filter, tire rotation, brake inspection, and complete physical. All’s good! Wouldn’t be afraid to take off for California in her right now.

SL
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Shawn L.
Brazil, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great service, communication and quick turnaround
Zach was quick at getting my car in for a broken hood latch. He had a quote ready and when given the go ahead he had the part the next day and repair the following day. I'm planning to move all my auto maintenance to his garage as a result of the great service

CO
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curt o.
Montezuma, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great work!
Very thorough, fair price and unbelievably fast. Also explained all the work very well. I would highly recommend.
Zach B. from Bignell Automotive responded on 05/01/2025 05:40 AM

We appreciate you taking the time to share your experience. It is great to hear that you found our service thorough and our pricing fair, along with a fast turnaround. Clear communication is important to us, and it is encouraging to know that you felt well informed throughout the process. Thank you for your recommendation; it means a lot to our team.


WB
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Wendi B.
West Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Very pleased
I am very please with the service I received at Bignell Automotive! Very fast, efficient, and affordable pricing! I highly recommend taking all your vehicle issues here! I contacted him asked if I could get my Durango in Friday and he responded fast and said bring it in before 9am. My Durango was done and running smooth by 11. Thanks for making my first experience so great!
Zach B. from Bignell Automotive responded on 04/27/2025 03:56 AM

We appreciate your feedback about your experience at Bignell Automotive. It's great to hear that you found our service fast, efficient, and affordable. Our team strives to provide timely responses and effective solutions, and it's rewarding to know that your Durango was taken care of so quickly. Your recommendation means a lot to us, and we are dedicated to maintaining high standards for all our customers. Thank you for choosing us for your vehicle needs.


Verified Customer
Brazil, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Car in bad shape
My explorer came in with one problem that turned into multiple problems. Zach was able to look at it, thoroughly explain each thing and cost and even after a long labor time quoted, he got it fixed fast and way ahead of estimated time!!
Zach B. from Bignell Automotive responded on 04/25/2025 12:10 PM

Thank you for taking the time to share your experience. We appreciate your acknowledgment of Zach's thoroughness and efficiency in addressing the issues with your Explorer. It's our priority to ensure our customers are well-informed and satisfied with the services we provide. Your feedback validates our commitment to delivering quality work in a timely manner. We hope your Explorer continues to perform well.


MP
MARGO P.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always a good experience
Always willing to work with your schedule and have even come in lower than estimated cost.
Zach B. from Bignell Automotive responded on 04/25/2025 12:10 PM

We appreciate your feedback regarding our flexibility and pricing. Our team strives to accommodate our customers' schedules while providing value through competitive pricing. Your satisfaction is important to us, and it's great to know that our efforts have made a positive impression. We look forward to continuing to serve you in the future.


CP
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CONNIE P.
Brazil, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Excellent work
Gets repairs done right away and is very thorough and trustworthy. I've never been disappointed.
Zach B. from Bignell Automotive responded on 04/16/2025 06:07 AM

We appreciate your positive feedback regarding our service. It is our priority to ensure prompt and thorough repairs for our customers, and we are pleased to know that you feel confident in our trustworthiness. Your satisfaction is essential to us, and we look forward to continuing to meet your automotive needs.


KR
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kim r.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Routine maintenance
Always friendly, helpful and great service.
Zach B. from Bignell Automotive responded on 04/16/2025 06:06 AM

We appreciate your feedback and are pleased to hear that you experienced friendly and helpful service. Your satisfaction is important to us, and we look forward to continuing to provide you with great service in the future.


BJ
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Barb J.
Brazil, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Trustworthy
Don't have to worry about extra charges or something being done that is not needed.
Zach B. from Bignell Automotive responded on 04/12/2025 03:33 AM

We appreciate your positive feedback regarding your experience with us. It's important to us that our customers feel confident in the services provided, free from unexpected charges or unnecessary work. Your trust is valued, and we aim to maintain that high standard in all our services. Thank you for choosing Bignell Automotive.


NP
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NATE P.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Zach Is The Best
Bignell Automotive is the best garage around! He’s very good at his craft and is very meticulous when dealing with my vehicles. He is very fast and has good pricing. I will always take my car to Bignell!
Zach B. from Bignell Automotive responded on 04/03/2025 05:46 AM

We appreciate your feedback and are pleased to hear that you had a positive experience at Bignell Automotive. It is great to know that you value the meticulous service and competitive pricing we strive to provide. Your trust in us to care for your vehicles means a lot, and we are dedicated to maintaining those standards. Thank you for choosing Bignell Automotive for your automotive needs.


DW
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don W.
Reelsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Exhaust repair
Had an exhaust repair done, it was done the right way, also prompt and priced fairly.
Zach B. from Bignell Automotive responded on 03/29/2025 12:21 PM

We appreciate your feedback regarding your recent exhaust repair. It is great to hear that the service met your expectations in terms of quality, timeliness, and pricing. Our team strives to ensure that every repair is handled with care and precision. Your satisfaction is important to us, and we value your business.


DC
DAVE C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Awesome service!
Had brake work done today,it was done quick and what was wrong with them was explained to me and what was needed done to get me back on the road. Zach is the best mechanic I've had in the 46 years I've been driving. We highly recommend Bignell Automotive!!!!
Zach B. from Bignell Automotive responded on 03/24/2025 02:42 PM

We appreciate you taking the time to share your experience with us. It is great to hear that your brake work was completed quickly and that our team took the time to explain the necessary repairs. We are committed to providing clear communication and quality service. Your high praise for our mechanic is certainly encouraging. Thank you for recommending Bignell Automotive to others. Your support means a lot to us.


BM
Bradley M.
Clinton, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Bignell Does It Big!
If you’re looking for promptness and quality, Bignell Automotive is the place to be! Phenomenal service and quality work is something Bignell strives to provide. My vehicle had multiple things wrong with it. Zach gave an in depth review (Something other shops don’t really provide) of what was wrong with it. He had it all finished in the same day! I was extremely surprised of how fast and efficient Zach is. He provided communication through the entire process. The best part of it all, it runs and drives so much better than before. Honestly, it feels like a brand new vehicle! I will NEVER take my vehicle to another shop ever again! Bignell Automotive is simply the best!
Zach B. from Bignell Automotive responded on 03/24/2025 02:41 PM

We appreciate your feedback and are pleased to hear about your positive experience at Bignell Automotive. Providing prompt and high-quality service is our priority, and it is rewarding to know that Zach's thorough review and efficient communication made a difference for you. It's great to learn that your vehicle is running better than ever. We look forward to serving your automotive needs in the future.


BH
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Brian H.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Honest
You won’t find a more up front and honest mechanic anywhere. I’ve had vehicles at Bignell’s more than once expecting the worst and would not have questioned it if that’s what they said. Both times Zach has called me with a much simpler and cheaper fix than I expected.
Zach B. from Bignell Automotive responded on 03/24/2025 02:41 PM

We appreciate your positive feedback about your experiences at Bignell Automotive. It is our priority to provide honest assessments and effective solutions for all our customers. Knowing that you received simpler and more affordable repairs than you anticipated reinforces our commitment to transparency and quality service. Your support means a lot to us, and we look forward to continuing to serve your automotive needs.


BH
Branden H.
Terre Haute, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Zach got us in and out and kept me informed !
I was recommended by a friend and glad we went with him!
Zach B. from Bignell Automotive responded on 03/14/2025 04:40 PM

We appreciate your feedback and are pleased to hear that a friend's recommendation led you to us. It's great to know that your experience met expectations. Your support is important to us, and we look forward to continuing to serve you in the future.


Displaying Review 1 - 15 of 505 in total
Service Coupons and Posts

Thanks for the shout-out! We're thrilled to hear you had a "very good" experience with us. Our team works hard to keep your wheels turning smoothly. 🚗✨ Come back anytime for more automotive goodness! #BignellAutomotive #AutoCare
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We’re thrilled you found your trustworthy pit stop! 🚗🔧 Our team loves fixing cars and keeping their owners happy. Thanks for the kind words and for putting your faith in us! We promise to keep the good vibes rolling! 🌟 #CarCare #TrustworthyMechanic
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Thanks for the awesome review! 🚗 Diagnosing car issues in minutes? That's just our pit stop magic at work! 🪄 We're glad we could get you back on the road. See you for your next tune-up! #BignellAutomotive #CarWhisperers
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Wow! Thanks for the glowing review! 😊 We're thrilled to hear Zac is keeping your car and knowledge in top-notch shape! 🚗 We're always here to make car care less of a mystery. Here’s to many more years of smooth rides! 🛠️ #BignellAutomotive #CarCareExperts
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🚗✨ Thanks for the awesome shoutout! We're thrilled Zach got you back on the road, even if it meant playing tire detective! 🕵️‍♂️🔧 Your appreciation drives us to keep rolling! #BignellAutomotive #TireTroublesFixed
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Thank you for the awesome review! 🚗💨 We're thrilled to hear we kept things speedy and efficient for you. Our team loves keeping your ride in tip-top shape! Remember, we're just a pit stop away! 🛠️ #BignellAutomotive #FastAndFurious
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🚗 Thanks for the awesome shout-out! We're thrilled to hear Zack's expertise and service hit the mark. We aim to keep your wheels turning smoothly! Come back anytime for top-notch care! 🌟 #BignellAutomotive #CustomerAppreciation
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We're thrilled to hear that Zach's diagnosis skills keep your car running smoothly and your wallet happy! 💰🚗 Less hassle, more driving! Thanks for trusting us! 🙌 #BignellAutomotive #NoRegrets
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We're thrilled to keep your work truck running smoothly! 🚛✨ Efficient service is our specialty—kinda like a well-oiled machine! Thanks for trusting Bignell Automotive. Ready for round three? 😄 #BignellAutomotive #TrustedService
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Big thanks for your kind words! 🚛💨 We’re thrilled to keep your work truck rolling, no matter how far you venture! Zach's got your back, even from a distance. Here’s to many more miles! 🚗✨ #BignellAutomotive #TruckLove
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Thank you for the kind words! We pride ourselves on excellent workmanship and a brain full of automotive knowledge. 🚗🔧 We're here to keep your ride running smoothly! #BignellAutomotive #AutoExcellence
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Thank you for the fantastic review! 🛠️ We're thrilled you trust Zach with your 2011 Ram! A good oil change and tire rotation can get your wheels dancing again! 💃🚗 We promise to keep your ride in top shape. #BignellAutomotive #HappyCustomers
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Thanks for the awesome review! 🚗✨ Routine maintenance is our jam! Glad you trust us with your Ram. Remember, a healthy truck is a happy truck! 🛠️ Keep on rolling! #BignellAutomotive #RamLife
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Thank you for the glowing review! ?✨ At Bignell Automotive, we pride ourselves on honesty and top-notch service. We promise not to “steer” you wrong—just straight to satisfaction! ? #HonestyInAutoCare #BignellAutomotive
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Thank you for the stellar review! ?✨ We love when we can work our magic and fix things on the same day. It's like a pit stop but for your car! Looking forward to keeping you on the road! #BignellAutomotive #FastFix
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A breakdown on a Saturday? Yikes! ? Big thanks for trusting us to get that truck back on the road. Quick service is our specialty, and we're glad to keep things moving! ?? #HeroicMechanics #BignellAutomotive
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? Thanks for the glowing review! We're thrilled to hear your truck is back on the road and those pesky dash lights are off. ?? We love making vehicles happy! Come see us again anytime (but hopefully, just for a tune-up)! #BignellAutomotive #OnTheRoadAgain
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Thanks for the awesome shoutout! ?✨ We’re glad our service was quicker than a speeding ticket! We’ll keep those engines running smoothly and efficiently. Come back anytime for more speedy care! #BignellAutomotive #QuickService
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Thanks for the kind words! ?? Zach’s quick fixes are our secret weapon for keeping you on the road! We’re thrilled to keep your wheels turning smoothly. See you next time for more speedy service! ? #BignellAutomotive #RoadReady
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We’re revved up about your awesome review! ?? Zach’s here to keep your ride shiny and smooth. Thanks for the shout-out! Your support fuels our passion! #BignellAutomotive #CustomerAppreciation
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?✨ We're thrilled to hear you loved our speedy service and truck care tips! Your recommendation means the world to us. Remember, a happy truck is a happy life! Thanks for choosing Bignell Automotive! ? #AutoCareExperts #HappyCustomers
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We're revved up by your kind words! ?? Zach's dedication and thoroughness really make him a star in our garage! ? Thanks for choosing us for all your car needs! Remember, a happy car is a happy life! #CarCare #TeamZach
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Thank you for the fantastic review! ?✨ We aim to keep your wheels turning without breaking the bank. Professional service doesn’t have to be pricey! Come back anytime—your car will miss us! ? #BignellAutomotive #AffordableService
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Thanks for the stellar review! ?? Zac works wonders—fuel caps and clean-ups are his secret superpowers! Saving money while getting your car back in top shape? Now that’s what we call a win-win! ? #BignellAutomotive #AutoMagic
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Thanks for the shout-out! ?? We pride ourselves on being your go-to for all things automotive. Dependable repairs with a sprinkle of expertise—what more could you ask for?? #BignellAutomotive #FiveStarService
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We're thrilled to help you get back on the road faster than a speed bump! ?? Thanks for the kind words—our team loves to keep you moving smoothly. Here's to many more adventures ahead! #QuickService #BignellAutomotive ?
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Big shoutout to our exhaust maestro, Zach! ?? Turning challenges into custom solutions like a pro. Your ride's never sounded better! Thanks for trusting Bignell Automotive! ? #AutoMagic #CustomerAppreciation
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We're blushing! ? Thanks for the kind words about our polite and efficient service! We're here to keep your wheels turning with all the knowledge we can muster. ?? #BignellAutomotive #CustomerAppreciation
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We love hearing that our customers feel safe on the road! ?? Zach is here to ensure your car is road-ready, so you can focus on your next adventure. Thanks for the trust! ? #BignellAutomotive #SafeTravels
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Thanks for the awesome review! ?? We work fast, so you can hit the road before your coffee gets cold! ☕️ Big shoutout to Zach for always delivering! Keep those recommendations coming! #BignellAutomotive #FastAndFriendly
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We’re thrilled to hear that you found trust in our services! ? Zach is committed to honesty and fair pricing—no shady business here! ?✨ Thank you for choosing Bignell Automotive. We’re always in your corner! #TrustInUs #BignellAutomotive
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Thank you for the kind words! ?? We're thrilled to keep your ride running smoothly without breaking the bank. Fast service and fair prices? We're like the superhero of auto repairs! ?‍♂️? #BignellAutomotive #AutoCareHeroes
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?? Great service! #HappyCustomer ? #Brazil #Recommendation ?
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