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SureCritic / Big Q Auto Repair
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Big Q Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(294 Reviews)
70
Write a Review
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Score Details

5 stars
86%
4 stars
8%
3 stars
2%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
70
Net Promoter Score ®

Business Details

Categories
Contact
(562) 343-5681
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
9:00 AM - 4:00 PM
* Pacific Time (Us & Canada)
2501 E Pacific Coast Hwy Signal Hill, CA 90755
Get Directions
Big Q Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(294 Reviews)
Write a Review
Recent Reviews
Verified Customer
Long Beach, CA
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2022
verified customerVerified Customer
10
I was so surprised to have such great service.
Not even at dealership have I had such great service and experience. My vehicle problem was fixed and ready in a timely manner. Thank you!
KH
Kanitra H.
Long Beach, CA
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
Category: Service
Kanitra said she's been there before and they are good with her vehicle. She said they have it ready same day, with no problems. Kanitra said the business provides really good service and really fast.
Recommended
MP
MIKA P.
Long Beach, CA
Kia Sportage
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2022
verified customerVerified Customer
9
In the Cut but worth the Bucks!
Last minute choice… but we’ll be coming here from now On!! Friendly staff and the work was Quick and Solid. Recommend it
AS
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ALEX S.
Long Beach, CA
Ford Focus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/23/2022
verified customerVerified Customer
8
Barely Missing the 5th star
My car took a lot of time and energy and work to get it fixed. It took me going back 3 times (4 visits in all) to get the car completely fixed but everyone I worked with was super helpful and supportive. The owner or manager was able to sort some complications out. I really enjoyed everything about this experience with the exception of having to come back so much (luckily it's not far from home).
RK
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rhonda K.
Long Beach, CA
Hyundai TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2022
verified customerVerified Customer
10
I’m always satisfied
I can’t explain to u how much I LOvE this shop. Tiffany is the Best! I like that I have had the same mechanic the whole time I have gone here. Tho all their mechanics are good. They are not going to rip u off. They don’t have too. The place is always busy. U won’t be anything but satisfied going here
JH
joseph h.
Long Beach, CA
Nissan Versa
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/21/2022
verified customerVerified Customer
8
Great repair work, bad service
I'm very happy with the work done on my car but no updates were given to me when they needed to keep it an extra day. I had to call at the end of the day to find out I wasn't getting my car back as previously assured. To their benefit, I think the employee was new and I would come back due the the quality of work.
LK
Lisa K.
Long Beach, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2022
verified customerVerified Customer
Category: Service
Lisa said she has been going to this business for years, they have good service, they are all very nice, they care about their customers and they are honest.
Recommended
AE
Alan E.
Long Beach, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2022
verified customerVerified Customer
Category: Service
Alan said they met all of his expectations.
Recommended
MM
Moe M.
Long Beach, CA
Mercedes-Benz C230
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2022
verified customerVerified Customer
Category: Service
Moe said they took care of him very good. They were polite and the job was well done.
Recommended
MIKHOIL
Long Beach, CA
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2022
verified customerVerified Customer
10
It’s a good company!
It’s a good company with attentive stuff!
CN
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CHRISTOPHER N.
Long Beach, CA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2022
verified customerVerified Customer
10
Fast and Friendly
Very honest shop and helpful
KA
KAMIA a.
Long Beach, CA
Chrysler Sebring Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2022
verified customerVerified Customer
10
Excellent customer service
My experience was great, the repair was quick. The diagnosis. And advice was accurate. Another satisfied, customer..
CR
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CHRISTOPHER R.
Los Angeles, CA
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2022
verified customerVerified Customer
10
Good service
They work with you and they care about their customers
Verified Customer
Long Beach, CA
Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2022
verified customerVerified Customer
5
Tire repaire
Very nice and quick
Verified Customer
Signal Hill, CA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2022
verified customerVerified Customer
9
Very efficient
Good with working with prices
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