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Bella Vista Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(520 Reviews)
100
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Score Details

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Neighbors caring for neighbors. Neighbors caring for neighbors.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(616) 874-4444
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6533 Belding Rd NE Rockford, MI 49341-9625
Get Directions
Bella Vista Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(520 Reviews)
Write a Review
Recent Reviews
BC
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BRENT C.
Rockford, MI
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
verified customerVerified Customer
10
In and out…
My appointment was for 10am today so I dropped my car off at 8am due to my work schedule. They called me before 10 to let me know my oil change and tire rotation had been completed and my car was ready. Always quick and reliable service with these guys for my entire family’s cars.
JA
Jett A.
Michigan
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2021
verified customerVerified Customer
Category: Service
Jett said that the staff people are swag and they do the work fast.
Recommended
BC
gravatar
BRENT C.
Rockford, MI
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2021
verified customerVerified Customer
10
Always quick and trustworthy!
These guys always get mine and my kids cars in and fixed as quickly as possible. Pricing is right and they are very friendly.
SW
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Sarah W.
Belmont, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2021
10
Sunroof Fix
Ted and the guys at BV were great! The absolute best customer service!! I highly recommend.
KF
Kyle F.
Rockford, MI
Dodge Dakota
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/31/2021
verified customerVerified Customer
Category: Service
Kyle said part of it was the circumstances around it. He had a flat tire and they couldnt help until the tire was taken care of.
Recommended
TS
Tylor S.
Belding, MI
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
verified customerVerified Customer
Category: Service
Tylor said they were very flexible with his needs and provided timely service.
Recommended
EB
Evan B.
Pinckney, MI
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
verified customerVerified Customer
Category: Service
Evan said he really liked them and he's dealt with them in the past also.
Recommended
JA
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JOHN A.
Rockford, MI
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customerVerified Customer
Second brake job in two weeks! Two cars that have about the same mileage and needed brakes.
Just like my first experience everything was done as promised and on time. I had the ability to compare the price I paid with another shop and Lake Bella Vista was competitive in price (lower) then the other two places. The quality of the materials provided and the service made at an even better deal.
Recommended
The Team a. from Bella Vista Auto Repair responded on 07/15/2021 06:38 AM

Thank you John, always a pleasure seeing you.

Ted Trocke

Owner

616-874-4444

JS
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JANET S.
Rockford, MI
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customerVerified Customer
Great service
Quiet comfortable waiting room with internet is what I like. Mechanic gave thorough report and they don’t push repairs you don’t need.
Recommended
The Team a. from Bella Vista Auto Repair responded on 07/06/2021 09:39 AM

Thank you for the review Janet, let us know if we can help in the future. 

Ted Trocke

Owner

616-874-4444

JA
gravatar
JOHN A.
Rockford, MI
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customerVerified Customer
Great service even better products!
Great service even better products! I stopped in to have my brakes checked and in one visit with no delay they were done at an agreed upon time. The price was substantially cheaper than my dealership and the quality of the parts and work were better than what I would’ve received at the dealership. I am one very happy customer!
Recommended
The Team a. from Bella Vista Auto Repair responded on 07/06/2021 09:45 AM

Thank you John, Glad we could get the rotors that we talked about, You should be very happy with their proformance.

Ted Trocke

Owner

616-874-4444

TG
Taylor G.
Rockford, MI
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
verified customerVerified Customer
Category: Service
Taylor said fast, easy, super quality work.
Recommended
The Team a. from Bella Vista Auto Repair responded on 06/28/2021 08:03 AM

Thank you Taylor, glad we could make your vehicle safe again for you.

Ted Trocke

Owner

616-874-4444

MP
Miller P.
Ada, MI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
verified customerVerified Customer
Category: Service
Miller said they were really helpful . Ted clarified what he needed first it was overall really good, super fast, less money than he expected, he is very satisfied and he will be back.
Recommended
The Team a. from Bella Vista Auto Repair responded on 04/21/2021 05:15 AM

Thank you for the kind words Miller, hope to see you soon.

Ted Trocke

Owner

616-874-4444

TS
TONY S.
Belmont, MI
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customerVerified Customer
Professional service at a fair price
I have been a customer at Bella Vista Auto for over 15 years. Ted and his team always perform professional work at a fair price. They are also very good and letting you know if there are any other issues found that may affect the performance of your vehicle. I trust Bella Vista Auto and highly recommend them for all your auto service needs.
Recommended
The Team a. from Bella Vista Auto Repair responded on 04/08/2021 06:04 AM

Thank you Tony always a pleasure working with you.

Ted Trocke

Owner

616-874-4444

MB
Mel B.
Gowen, MI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customerVerified Customer
Category: Service
Mel said the staff did a good job working on her vehicle.
Recommended
The Team a. from Bella Vista Auto Repair responded on 04/02/2021 05:14 AM

Thank you Mel

Ted Trocke

Owner

616-874-4444

BC
Brent C.
Rockford, MI
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customerVerified Customer
Category: Service
Brent said the business was very honest, the staff showed what needed replaced on the vehicle and kept him informed throughout the repair process. He stated the business has competitive prices and the work was done quickly.
Recommended
The Team a. from Bella Vista Auto Repair responded on 03/26/2021 05:25 AM

Thanks Brent, sorry it took so long to get your part but with Covid it is the new norm.

Ted Trocke

Owner

616-874-4444

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