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Bayberry Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(694 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(315) 652-4707

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7613 Oswego Rd Rt 57 Liverpool, NY 13090-2929
Bayberry Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(694 Reviews)

DS
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DEBRA S.
Mallory, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great
They are always helpful and caring

LV
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Linda V.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Very professional and honest.
Very honest and professional.

BD
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BRIAN D.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Inspection and oil change
Bayberry automotive did a fantastic job. I waited for my car and it only took a half and hour.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Oil change, inspection
Courteous, good price, timely

MO
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MARLON O.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
9
Service excellent
Always kind and friendly environment!

Verified Customer
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Very helpful and honest
John was very nice, helpful and transparent.

AF
Anthony F.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Anthony said they were courteous and knowledgeable.
Recommended

AC
ANTHONY C.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Best Garage I have ever been to.
I have owned used vehicles since I was 16 years old and I am 57 years old, now. Been to a LOT of garages in my day. The people at Bayberry Automotive are so good to deal with. They are honest and their work is EXCELLENT! They really go out of their way to take care of people.

DD
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DARLENE D.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great
Everyone was wonderful

HT
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HEATHER T.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Always extremely helpful
I'm so thankful we started going to Bayberry Automotive. The owner John and his team are wonderful. It's the first auto mechanic I've met that is not trying to scam me. They are honest and trustworthy. I will not take my cars anywhere else ever.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Excellent Service
As is expected excellent service at Bayberry automotive!

EH
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ERICA H.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Fast and Trustworthy
Instead of fixing my exhaust leak, they called a dealership and found out it was covered under warranty. I feel like they are the most honest and trustworthy dealership around!!

SV
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SARAH V.
CENTRAL SQUARE, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Top notch!
I always have a great experience with the crew at Bayberry Auto. My concerns are always addressed and I always get honest answers and top notch service.

Verified Customer
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Consistent
They do very good work very consistent at what they do so I take all my automobiles there. I’m very pleased with them because they are very loyal and honest.

JD
JEFFREY D.
Pennellville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Bayberry Automotive a great shop
Great shop. Got the job completed fast and well. Very trustworthy, my go to shop for all my vehicles.
John W. from Bayberry Automotive responded on 01/20/2025 06:49 AM

It's fantastic to hear that you had a great experience with us! We do our best to get things done quickly, but it’s always nice to know that our efforts are appreciated. Trust is key in this business, and we're honored to be your go-to shop for all your vehicles. If your cars could talk, we imagine they’d be singing our praises too! We're here whenever you need us again.

Service Coupons and Posts
We're blushing! 😊 Thank you for recommending Bayberry Automotive to everyone! We promise to keep revving up the service and keeping your rides smooth. 🚗💨 #BayberryAutomotive #CustomerLove
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Thanks for the awesome review! ?? We're thrilled you zoomed in for a quick oil change and zoomed out even faster! Our team is here to keep you rolling smoothly. Until next time, safe travels! ?️ #BayberryAutomotive #FastService
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Thanks for the fantastic review! ?✨ We’re thrilled to hear we were quicker than the dealership and that our team nailed the diagnosis! It's all about getting you back on the road faster. Here’s to speedy repairs! ?️ #BayberryAutomotive #CustomerFirst
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Thanks for the awesome review! We're thrilled our service hit the mark again. ?? We're here to keep your ride smooth and your smile wide! Keep those wheels turning! #BayberryAutomotive #CustomerAppreciation
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We're thrilled to hear about your smooth oil change experience! ?? Our team loves keeping your engine running like a dream. Thank you for the glowing recommendation! We’ll keep the coffee hot for your next visit! ☕✨ #BayberryAutomotive #HappyCustomers
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We're thrilled to hear you feel right at home with us! ? Your comfort is our top priority—after all, we want you to enjoy the ride! ?? Thanks for the fantastic review! #BayberryAutomotive #ComfortOnTheRoad
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Thanks for the stellar review, John! ? Keeping your ride in top shape is our jam, so we’re thrilled to hear about your quick and efficient oil change experience! ?? #CustomerAppreciation #BayberryRides
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Thanks for trusting us with your car, Lynda! We're glad to be your go-to for quality service and timely repairs. ? Your support means the world to us! #CustomerAppreciation #BayberryAuto
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Darrin! We're so glad we could get you back on the road quickly. Looking forward to serving you again! #CustomerAppreciation #BayberryAutomotive ?
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? We're revved up about your 5-star review, Joe! Thanks for being a part of the Bayberry Automotive family! ?? #CustomerAppreciation #BayberryAuto
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Hey there, Debra! ? We're thrilled to be your go-to for all things automotive! Thanks for the love, and we're here for you whenever you need us! #CustomerAppreciation #BayberryAutomotive
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