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Baum Blvd Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,712 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Serving the East End Community since 1989, we are a full service independent repair shop. We offer a broad range of services that include PA State Inspection and Emissions tests, general auto repair and preventive maintenance for all types of vehicles. Serving the East End Community since 1989, we are a full service independent repair shop. We offer a broad range of services that include PA State Inspection and Emissions tests, general auto repair and preventive maintenance for all types of vehicles.

Categories
Auto Repair, Auto Maintenance, Tire Repair
Contact
(412) 682-1866

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4741 Baum Blvd Pittsburgh, PA 15213-1320
Baum Blvd Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,712 Reviews)

Verified Customer
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
9
We're longtime customers of Baum Blvd Automotive and are always impressed by the quality of their services keeping our car operating well.
I really trust Chuck and his staff to give me honest answers and great service.

AR
Anthony R.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Anthony said everything was simple. He says they called every time for things that needed his approval. Everything was done fast on the day he needed it done. Anthony says it was a seamless transaction.
Recommended

PS
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Paul S.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great, Routine Service
Took my car in for an oil change and received the quality care and friendly staff that I've come to know and love from Baum Blvd Automotive. Any additional suggestions were explained to me in a way that was not pressuring and I could tell came from a place of concern and expertise. I'll always take my car to Baum over any other mechanic.

CS
Cody S.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Cody said they were pretty honest and took care of his vehicle.
Recommended

LC
Leon C.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Leon stated the business is honest, reasonably priced and is personable. The business completed everything in a timely manner and he had a great experience with the business.
Recommended

EH
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Elissa H.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
9
Good customer service
Every was polite and efficient. Very appreciative of Andrew who gave me, an elderly woman with a cane, a ride back to my apartment.

LR
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Laura R.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Great experience!
The team at Baum Boulevard were kind, knowledgeable, efficient, and timely. They made the repair process very easy and made me feel comfortable every step of the way. Thank you!

OS
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Otto S.
Oklahoma City, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/07/2025
0
If you want to be taken advantage of and ripped off because of your lack of automotive knowledge, this is the place!
Baum Boulevard Automotive's reviews are positive because it looks like they've helped people get their vehicles back on the road when they were in dire straights; it was for kids at college or people who don't know any better / aren't aware of other options. They will try to win you over with a 2-year warranty, but what you might not be aware of is that all their costs are so inflated they could've done the work multiple times over within what they are charging you to do something once (and the very minuscule possibility of warranty work).

The marketing, website, and initial communication would make you think that this is your friendly neighborhood and community automotive shop that cares about you, your well-being, and your vehicle, but don't get it twisted; it's all about $ and their bottom line like any other business and no different than corporate chains. This place does not have your best interest at heart, and you are just another opportunity for them to try to leech money from vulnerable people who are likely already in a tough spot if they're having car issues.

When I spoke to one of the employees here to discuss having some work done on my vehicle, I was given a smooth sales pitch about their certified process to honor a two-year warranty on any work that could be done and was assured I would be taken care of. I wasn't told that their labor cost, and allocated labor hours for jobs were set up to justify charging any expense possible.

I am a certified automotive technician on electrical systems and an Air Force veteran who's deployed to austere environments and had to work on vehicles in extreme, casual, and professional settings. I'm in a pinch since I don't have the tools or time, having separated from the military, to go back to school here in Pittsburgh with vehicle issues.

Never in my life have I seen a shop try to charge $165 to investigate a check engine light. When I questioned why there was a charge, let alone so high, I was again given the sales pitch on warranty. I was told it takes a lot of time and labor hours for a tech to go through a check engine light process. This process typically takes less than 5 minutes, particularly given that my vehicle is an electrically very simple '03 Jeep Wrangler. You could make an argument for 10-15 minutes on a newer vehicle with a more complex electrical and computer system.

Although most of my tools are in storage, I keep my personal OBDII vehicle diagnostic tool around for situations like this. I had already run the codes on the check engine light multiple times and was able to give those to them verbatim. It took all of <2 minutes. I entirely understand wanting to validate the same information to do work, but not charging a customer $165 before tax for an essentially laborless job. Unless of course you set up and run your business to grift customers who don't know any better.

MR
Michael R.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Michael said they had great customer service, and they were informative.
Recommended

MB
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Michael B.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
State Inspection
Dropped off car day before; inspection finished before noon; got text notifying me of the minimal work needed and that it was ready for pickup; great experience

RM
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Richard M.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Helped me out of a jam
Squeezed me in a for new battery, tested the alternator to ensure that wasn't the issue and even pre-emptively topped off my washer fluid. There's a reason I keep having my car serviced here.

JJ
Jonathan J.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Jonathan said they have quick and straight forward service. He says the staff is friendly.
Recommended

Verified Customer
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
9
State inspection
Solid work/service

JA
Jedidiah A.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
Category: Service
Jedidiah said this business was trustworthy, an honest business.
Recommended

DH
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Dennis H.
Pittsburgh, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Always great service
Been a customer for decades, always will be.
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