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Avery's Automotive & Glass

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(608 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Here at Avery's Automotive & Glass we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Owings offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Avery's Automotive & Glass we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Owings offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(410) 257-4900

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1997 East Chaneyville Rd Owings, MD 20736-3702
Avery's Automotive & Glass' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(608 Reviews)

DC
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David C.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Best car service anywhere.
We have brought both of our older cars here for many years. Could not be more happy.

SS
Shelly S.
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Tire repair
Home town services are the best! They were kind caring and reasonable priced! Everyone I dealt with was knowledgeable and professional! I would highly recommend them to everyone.

DC
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Dwayne C.
Owings, MD
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Prompt, professional and friendly service
Extremely proud to be welcomed as part of the Avery’s family. Brock is “Good people” i call a friend.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/18/2025 11:19 AM

We are glad to be a part of the "Family"! As always, we're happy to help a fellow member of our community and a good friend.

Brock Ballard
Owner
410-257-4900

CI
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Chris I.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Inspection
Avery’s Auto has been always been top notch!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/18/2025 11:21 AM

Glad we were here to help. Let us know when you need us in the future!

Brock Ballard
Owner
410-257-4900

DL
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Derek L.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
GREAT SERVICE!!
Brock and Ronnie are knowledgeable, personable, and will always provide options to try to give you quality parts within your budget. I have been coming to them for both of my vehicles and will continue to come to them as long as they're there. I highly recommend Avery's as your "go to" place to get the issue identified and fixed in a timely manner.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/12/2025 04:13 PM

Thank you for your trust and the kind words Derek! We know all of our customers have vehicle repair needs that can be a bit stressful at times and we do our best to make sure we provide the best service and parts options possible all while trying to be mindful of cost. We appreciate you taking the time out of your schedule to share your thoughts about your service and we will do everything in our power to retain your trust and loyalty.

Stay warm and dry,
Brock

Brock Ballard
Owner
410-257-4900

MS
Max S.
Lothian, MD
Ford F450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Windshield replacement
Fast excellent service
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/12/2025 09:37 AM

We're glad to hear that you experienced our fast and excellent service! It sounds like we were on the ball—like a well-oiled machine, just without the grease stains. If there's anything else we can assist you with in the future, feel free to reach out. Your satisfaction means the world to us!


PA
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Patricio A.
Dunkirk, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Car Inspection
Great service, prompt yet through inspection! Great customer service!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/11/2025 09:37 AM

We appreciate you taking the time to share your experience with us. It sounds like our team hit the mark with both the inspection and customer service! It's our mission to make sure everything runs smoothly - kind of like your car after a visit here. If there’s more we can do to keep your vehicle in tip-top shape, just let us know!


MM
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MICHAEL M.
Leonardtown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Always good service
These guys do great work
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/09/2025 09:39 AM

We really appreciate your feedback! It sounds like our team hit the nail on the head with your service. We're all about delivering great workmanship, so knowing that you're satisfied means a lot. If your vehicle needs anything else, we're here to help with another stellar job, of course!


Verified Customer
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Auto repair
Knowledgeable, responsive and do excellent work.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/08/2025 09:41 AM

We appreciate your review and are glad to hear that you found us knowledgeable and responsive! Our team takes pride in delivering excellent work, even if it means a little elbow grease. If you ever have questions or need assistance in the future, don’t hesitate to reach out!


AO
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Amanda O.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Great service AND customer service
I brought my car in with a flat tire that could not be pumped up, as well as needing a new tire on my spare. They had my tires delivered from another shop, and had my car ready for pick up in less than 24 hours. They worked with me between my work schedule and made sure that they had all of the information correct.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/06/2025 09:40 AM

We're delighted to hear that your tire troubles were resolved faster than a speeding car! It’s great to know our team was able to coordinate with your schedule and get your vehicle back on the road quickly. Keeping everyone rolling (literally!) is our jam. If you ever need us again, we're just a pit stop away!


JD
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Jimmy D.
Prince Frederick, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Great Service Great People
Everyone is always great and so helpful to take care of everything. Cars Trucks Trailers Windows in the vehicle and even glass for any residential and commercial. Great Service Great People and always makes sure everyone is taken care of and comfortable.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/06/2025 09:40 AM

It's fantastic to hear about your positive experience! We're all about making sure everyone feels right at home, even if they're just visiting for a car wash. From vehicles to windows, we like to think of ourselves as the Swiss Army knife of automotive and glass services—always ready to lend a helping hand. Your recognition of our team's commitment to service is greatly appreciated! If you ever need us again, just know we're here to help with a smile (and maybe an extra polish).


JT
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Jim T.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Avery’s Automotive – Calvert County, MD
In this day and age of fast-paced businesses and questionable service, it’s truly refreshing to have a place like Avery’s Automotive right here in our backyard. Locally owned and operated for over 35 years, they are one of the oldest and most reputable automotive service centers in Calvert County—and for good reason.

Avery’s embodies old-fashioned values, honest work, and highly skilled service, something that’s becoming harder to find. Their pricing is fair and transparent, and you won’t find a more trustworthy shop in the area. They genuinely care about their customers, taking the time to do the job right, and their reputation speaks for itself.

As a fellow business owner in Calvert County, I find it humbling and refreshing to see a company that upholds such strong values while continuing to serve the community. If you’re looking for an honest, skilled, and fair automotive service center, I highly recommend Avery’s Automotive.

-Jim Thrift, Founder of Calvert MMA and Lineage BJJ
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/04/2025 09:37 AM

We appreciate your insightful review and strong endorsement. It’s always great to hear from fellow local business owners who recognize the value of honest and diligent work. At Avery’s, we pride ourselves on embodying those old-fashioned values while keeping your vehicle in top shape—after all, your car deserves the royal treatment too! It’s refreshing to know our commitment to quality service resonates in the community. If our reputation is anything to go by, it seems we’re on the right track. Here’s to many more great years of serving Calvert County together. Cheers to community support and trustworthy service!


CS
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Charles S.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Great service
Always satisfied and appreciative of the service we receive.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/02/2025 09:39 AM

It's fantastic to hear that you're always satisfied with our service! We aim to keep that engine of appreciation running smoothly. If there's anything we can do to keep that satisfaction level revved up, just let us know. Your support truly keeps our wheels turning!


FE
Fiona E.
Maryland
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2025
verified customerVerified Customer
Category: Service
Fiona said they could not figure out the problem but they were so helpful.
Recommended
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 01/27/2025 09:36 AM

We're glad to hear that our team was helpful during your visit, even if we didn't manage to crack the case on your vehicle's mystery. Sometimes, cars can be a bit like the Bermuda Triangle—things just seem to disappear or not make sense! We appreciate your understanding and hope to help resolve any issues next time. Your feedback means a lot to us as we strive to sharpen our detective skills.


CR
Charlotte R.
Huntingtown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Great service!
My repair was quick and easy. Job well done ?
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 01/25/2025 09:37 AM

We're glad to hear your repair was smooth sailing. Quick and easy is exactly how we like to roll! It's always our goal to keep things efficient without too much drama—after all, your time is as valuable as your vehicle. Thanks for sharing your experience!

Service Coupons and Posts
Thanks for the rave review! 🎉 We're thrilled to know Brock is keeping your oil changes top notch! 🚗💧 Don’t forget to tell your family and friends—we promise they’ll thank you later! #AverysAutomotive #OilChangeExperts
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We're thrilled to hear you think our service and quality are awesome! ? We're dedicated to knowing our stuff so you don’t have to! Thanks for the high recommendation – it means the world to us! ?? #AveryAutomotive #CustomerLove
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We're glad to hear you felt like family at Avery's Automotive & Glass! ? Mr. Avery and Ronnie are here to keep your ride smooth and your spirits high! Thanks for the love! ?? #FamilyBusiness #QualityService
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?✨ We’re thrilled to hear your used van passed its MD inspection with flying colors! A speedy and professional service is our goal—and maybe a little magic! ? Thanks for trusting Avery's Automotive & Glass! #HappyCustomers #AverysAutomotive
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We love to hear such kind words! ?✨ Honesty and great service are our fuel! Thanks for choosing us and spreading the love. Referrals are the highest compliment! Keep cruising with confidence! #AverysAutomotive #CustomerAppreciation
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We're thrilled to hear you’re back for more! ?? Brock and the team are here to turn mechanical headaches into smooth rides. Thanks for trusting us with your fleet – we promise to keep the "ugly" at bay! ? #AverysAutomotive #FleetCare
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