business image

AutoXtend

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,149 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Autoxtend is a family owned independent automotive shop in North Knoxville. We have ASE trained technicians with over 200 years of combined automotive experience providing quality repairs on domestic and import cars and light trucks. We have a great staff serving a wonderful community. Autoxtend is a family owned independent automotive shop in North Knoxville. We have ASE trained technicians with over 200 years of combined automotive experience providing quality repairs on domestic and import cars and light trucks. We have a great staff serving a wonderful community.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(865) 688-4545

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1309 E Beaver Creek Dr Knoxville, TN 37918
AutoXtend's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,149 Reviews)

DC
Don C.
Knoxville, TN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Don said he was pleased with the way they handled themselves.
Recommended

JM
Julie M.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Julie said they communicate well, drop off and pick up was smooth, and they called her back once the vehicle was dropped off.
Recommended

Verified Customer
Clinton, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Helpful and informative
They provided a lot of information and patiently answered my questions.

RN
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Robert N.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
10
New battery
They installed a new battery for us. Very fast service. In and out in less than 30 minutes.

DT
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Debbie T.
Maynardville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
9
Quick Fix
Had to have our old Yukon, Bertha, towed here. They diagnosed our problem, ordered the part and called the next morning by 11 AM saying it's ready! We've had several cars fixed here. Always friendly and give you a detailed report for your approval before starting.

AD
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Adam D.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
A+
They have handled all of my cars for 15 years and counting. Very friendly and knowledgeable staff.

SR
Sharron R.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Sharron said she was referred to them. The service was very good and the wait was nice. Not too long.
Recommended

BF
Barbara F.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Barbara said they are professional, they know Honda's. They always know what is wrong and they get it fixed. They are helpful, and she appreciates that they have a shuttle driver to pick her up and drop her off. They are timely and very knowledgeable.
Recommended

GC
Graham C.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Graham said they are straightforward and the prices were fair.
Recommended

ML
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Mr./Ms. L.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
We always have GREAT service at Auto Extend. Eric and the other guys are like family and always give excellent service!!!
We use Auto Extend for all our car services. We appreciate their excellent service. Eric and all the guys treat us like family.

RY
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Randall Y.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Diagnosis
Very impressed. Devon was top notch.

EL
Eddie L.
Tennessee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Eddie said he will be back because a light they fixed a couple visits ago came back on. He recommends them, his daughter just collected her vehicle.
Recommended

JS
Jeff S.
Maryville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Jeff stated that they did a great job. The prices were high but the service was good.
Recommended

WB
Wayne B.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Wayne stated that the business is great, the price is high, but he would recommend the business.
Recommended

RO
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Robert A. O.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Knowledgeable service
Took my vehicle in for an oil change, tire rotation and brake inspection. Oil and rotation were done quickly and an update was provided on the status of the brakes.
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