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Autonation Hyundai Tempe

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,249 Reviews)
54
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
390
Total ReScores
4.9
ReScore Average
54
Net Promoter Score ®

Business Details

About

Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment. Autonation Hyundai Tempe is your Phoenix area dealer. We are located in Tempe, AZ, and proudly serve customers from Mesa, Chandler, and Scottsdale. Our Service Department is trained and ready to help with all of your vehicle maintenance needs. Call us today or visit our website to schedule a service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(480) 505-4247

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
8050 S. Autoplex Loop Tempe, AZ 85284
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,249 Reviews)

JB
gravatar
Julius B.
Mesa, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/19/2024
0
Category: Service
Since July, I've been grappling with persistent oil consumption problems
Since July, I've been grappling with persistent oil consumption problems in my 2018 Hyundai Sonata, and it’s been incredibly frustrating. I've followed all the recommended services to the letter, including paying for oil changes and cleaning services. Despite the warranty covering the cleaning, which was completed within 1,000 miles, my oil level still runs low. The dealership insists this is "within specifications" and perfectly acceptable, but I beg to differ.

It’s disappointing to see my vehicle deplete significant oil after just about 1,500 miles, well before reaching the regular oil change interval. I've made trips to the dealership every 1,000 miles to address this issue, and each time, I've left without a satisfactory answer. Conversations with the service advisor and even the general manager have led nowhere—just more cleanings and assurances that the car performs as it should.

Currently, my Sonata sits at 97000 miles and is still under warranty, yet the ongoing issues have given me no options or practical solutions like replacing or rebuilding the engine. In fact, on one occasion, I brought the car back just 1,000 miles later and found it was 5 quarts low—and they considered that acceptable according to Hyundai's specs.

This experience has soured me on Hyundai for good! I won’t be purchasing another Hyundai in the future, and I’d advise anyone considering it to think twice.
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